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3.7 3 Reviews

Affordable Movers Complaints Summary

2 Resolved
1 Unresolved
Our verdict: With a good resolution rate, Affordable Movers generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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5:03 pm EST

Affordable Movers Unethical behaviour, fraudulent taxing

PL Affordable movers is a very careless and fraudulent company. When you look at the invoice at first it seems correct, however when you really look at it you find you have been overcharged on taxes. On the invoice there is only one line that all the taxes have been lumped in. When I questioned Paul about the taxes he claims that there is 5% GST, 7% fuel tax and 7% PST. There is no PST on moving services in BC and I have never heard of a fuel tax. On top of charging the PST he also charged full taxes (19%) on the ferry fares that have already been taxed.
There were also many pieces of furniture damaged in the move. These included deep scratches to a hand built coffee table, a broken and missing bottom rail on an antique writing desk and a limited edition print that had the glass broken and a hole punched through the paper.
Needless to say I received no money back for the over charged taxes and no compensation for damages.

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6:21 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Affordable Movers Fraudulent

We used this company based in the quote given. The move took far longer than promised and many items were left behind even through the truck was not full. They just took off and hours later turned up at the destination property. When the owner Paul turned up he refused to allow our furniture to be unloaded until we paid him nearly twice the amount quoted. He wanted us to go to an ATM and withdraw cash there and then. He threatened and abused us. When we said that we would call the police he became verbally violent. I was very worried that it was only a matter of time before he became physically violent. We paid up and we really regret it.
If you don't want to be ripped off do not use this company.

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10:55 am EDT
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Affordable Movers Dishonest and unprofessional

We hired Affordable Movers BC to help us with a short move in Vancouver. Following the move we discovered that a file folder containing bank records, a credit card and $300 in cash had been stolen. When confronted the company owner Paul Lekhraj was very unprofessional, inconsiderate, rude and unwilling to help, the case is currently part of a police and credit card fraud investigation.

There have been several complaints lodged against this company and Paul himself regarding similar behavior, one is as follows on:

May 24, 2010 - Paul Lekhraj's answer to why he doesn't pay his employees and retain long-term staff: "If I don't pay you it won't affect your lifestyle anyway"

My advise would be to avoid this company at all costs, you WILL be ripped off and/or stoelen from, save yourself a lot of time, hassle and grief and go with a reputable moving company.

Read full review of Affordable Movers and 31 comments
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non of your business
, CA
Sep 24, 2018 11:49 am EDT
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I have had contact with Paul since he advertises all the time on Craigslist. I have seen all the reports of this guy. Unfortunately there are no laws stopping people like him from running a business. He admitted his past to me, so I refused to work for him since I have kids. People like this should be thrown in jail instead of operating a business.

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Karishma Poonawala
, US
Jun 19, 2018 5:11 am EDT

I had no way of finding this information out about him until I was ripped off and saw the full name on his pathetic excuse of a contract today...He's so sneaky, that when I was paying via debit, he pressed okay after entering the amount so I couldn't see the $220 overcharge until after completing the transaction...
Furthermore, he was under another company name online - "Helping Hands, " which comes up right away when you search movers in Vancouver, and its' shocking he's getting away with everything from fake personal/business info, to verbal abuse...
He completely ruined my moving day which was going so smoothly; I did everything on my own from packing to cleaning, and had my place in mint condition for him and who was supposed to be 1 other person, (he just sat in the car and did no work.) Not only did he arrive 2 hours late after I had to call and remind him of the job, but he then called 3 guys, and on the spot so I couldn't;t back out, told me it was a 3-hour minimum for $110/hour, PLUS an hour for travel time; I'm kicking myself for agreeing to pay that after he came 2 hours late...
I literally had 6 pieces of furniture that took 1.5 hours to move within the same building, and he charged me for 4 hours, guilting me by saying he had 3 guys to pay. Not that I asked him to bring 3, thought it was him and 1 other...
And he pays them peanuts! $24/40 - So in my case a job he charged me $440 + tax for, he paid his labourers $100, ($25 to 2 and $40 to his main, ) and pocketed $340.
When I later emailed him to politely state how I felt cheated and for him to consider refunding me the travel time, he called and yelled at me screaming everything from racial slurs, to insulting my parents & my profession...told me "How dare you be an Indian giver and have the audacity to ask me for a refund, " - he was yelling at me which is verbal abuse, but its' so sad how he has a record and so ppl like me would be intimidated to make a complaint...
I live on my own and he knows where we live because of the nature of his "business."

I felt so proud that I was completely independent with my move, (just needed help for these 6 pieces of furniture, ) & today he's ruined my move-out day by this whole situation, and making me feel like I should've had "a man" or someone with me when he came so he may not have taken advantage/walked all over me - he is a pathetic excuse for a human and business owner...
I feel especially ripped off by our system which doesn't take these individuals to task & he clearly conned me; I couldn't search any reviews before because he used the name "Helping Hands."

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Paul The pedo
, US
Jun 19, 2018 7:05 am EDT

You can call the police over the matter. If he punched in the wrong amount on the debit machine that is fraud. You can also report him to the bbb. Especially if he claimed he is bbb accredited.

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Paul The pedo
, US
Jun 19, 2018 7:19 am EDT

Rate him on google too

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Pedopaul
, US
Jun 20, 2018 12:51 am EDT

You can report Paul's unethical business practices here.

https://www2.gov.bc.ca/gov/content/family-social-supports/seniors/financial-legal-matters/scams-and-fraud/consumer-fraud

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Pedopaul
, US
Jun 20, 2018 12:52 am EDT

You can report Paul's unethical business practices here. It seems helping hands is registered under numerous fake addresses.

https://www2.gov.bc.ca/gov/content/family-social-supports/seniors/financial-legal-matters/scams-and-fraud/consumer-fraud

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Karishma Poonawala
, US
Jun 25, 2018 11:16 pm EDT
Replying to comment of Pedopaul

Thanks for this! Yeah, that's why I thought Helping Hands was a legitimate company / thought they have chains...he's a complete fraud and I'll definitely help bring people like him to task...thanks again.

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Anthonyshiau
, US
Jan 03, 2018 3:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

If anyone has any additional information, please inbox me. Anyone who hasn't been paid by paul can make a report. Anyone who has been scammed can submit additional information so his business can be shut down. If paul has been giving out business cards with the bbb logo on it please forward that to the better business bureau so paul/prakash can be fined.

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Anthonyshiau
, US
Nov 24, 2017 9:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

Rate his business on yelp 😉

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Anthonyshiau
, US
Nov 24, 2017 9:07 am EST
Verified customer This comment was posted by a verified customer. Learn more

Please rate affordable movers bc on yelp. It would help people avoid this scam business.

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Anthonyshiau
, US
Nov 24, 2017 9:05 am EST
Verified customer This comment was posted by a verified customer. Learn more

Affordable movers is not even bbb accredited but paul claims it is. Please submit any claims to the bbb. Paul is an absolute fraud!

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Anthonyshiau
, US
Nov 24, 2017 9:02 am EST
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Paul Lekhraj is 50 years old but pretends to be 30. Its pathetic!

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Anthonyshiau
, US
Nov 24, 2017 9:00 am EST
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Paul (prakash) Lekhraj is a pedophile. He has been charged with pimping out a minor! Creep!

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user1690169
Langley, CA
Nov 24, 2017 9:55 am EST
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Seriously? This would not surprise me at all! How did you find that out?

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Anthonyshiau
, US
Nov 25, 2017 12:49 am EST
Verified customer This comment was posted by a verified customer. Learn more

You can see his criminal record online.

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Anthonyshiau
, US
Nov 25, 2017 12:57 am EST
Verified customer This comment was posted by a verified customer. Learn more

He was charged with pimping out a minor. He also brags he sleeps with "very young girls".

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user1690169
Langley, CA
Jul 02, 2017 6:58 pm EDT
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We are currently being held hostage by this [censor]! He has 2 households full of our stuff in his possession and will not release anything without a huge extortion amount being paid! We have police involved but they aren't much help. Any ideas from any victims out there would greatly be appreciated!

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user1690169
Langley, CA
Nov 24, 2017 9:54 am EST
Verified customer This comment was posted by a verified customer. Learn more

we ended up finding out where he was hiding our stuff through the RCMP. They had to escort us and we had to pay this [censor] $6000 cash to get our stuff back. We had CKNW involved as well. The RCMP said it was a "civil matter". This guy is a complete [censor]! We also found out his truck, that was carrying all our belongings had a 1 day "unloaded" permit on it and he was supposed to bring it up to Kelowna! We reported him to ICBC but nothing has happened. I hope he rots in hell!

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Anthonyshiau
, US
Nov 27, 2017 2:25 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Check your messages

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Anthonyshiau
, US
Dec 04, 2017 11:50 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Inbox me. I can help

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stop injustice
, US
Apr 04, 2017 12:01 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Anyone that has had problems with Affordable Movers and or Paul or his staff please contact me via email and lets stop this business from taking anyone else! In numbers we are stronger and louder
Please email to badmover35@yahoo.com

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Anthonyshiau
, US
Nov 27, 2017 2:34 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The email account isnt valid

Is Affordable Movers legit?

Our verdict: Affordable Movers has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Affordable Movers's position as a benchmark of trust and quality within its industry. Users and clients of Affordable Movers can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Affordable Movers earns 100% level of Trustworthiness

Perfect Trust Endorsement: Affordable Movers achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Affordable Movers has claimed the domain name for affordablemoversbc.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Affordablemoversbc.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Affordablemoversbc.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Affordablemoversbc.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Affordablemoversbc.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Affordable Movers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from Affordable Movers, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • Affordable Movers protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Affordable Movers has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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