SUBMIT A COMPLAINT / customer service

United Kingdom Review updated:

I made a booking but ended up booking the wrong date, so I immediately tried to contact AFerry but the phone number no longer works telling you to use the messaging system in your account. When I go to my account there is no booking showing (despite getting a booking confirmation email) and no option to message anyone. I have tweeted but still no response. How are you supposed to deal with an error if there is no way to contact anyone?

  • Updated by apd2018, Aug 03, 2018

    Yes it was a problem with the website and after posting on here the customer service team got in touch. But this was the only way I could get a response.

Jun 04, 2018
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