ADT Security Services — poor customers service, lack of support and problems cancelling service.
This company is really a joke! Poor management, poor service and you should run away. Look around online and you will find this is a common theme for ADT. I'm joining the masses of unhappy customers.
We were with ADT for 7 years and I wish we had never signed up in the first place. Poor support after they got the 40K check for our business install.See Top 10 Worst Companies in Monroe, WANow 7 years later we are trying to cancel the service and after multiple requests over the last 2 momths via Fax, email and phone, the account is still open and they continue to bill me. This is just not acceptable and playing the games of "We never got your request" is just BS.
I often tell friends about my experience with ADT and will never work with them again.
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