Adore Cosmetics / unethical behaviour
Dec 31/2015 at the Pickering Town Centre in Pickering Ontario Canada I went in to exchange a product my son got me for Christmas as I was there I was told there product is organic and I should come and have a seat and Michelle the sales girl will show me since I was into organic I said sure. Well I sat thru the 20mins demo and ok all was good at that point then I didn't see any sign saying NO REFUND so I did purchase a lot over $ 1000 this was to last me a little over 2 years with some of the products according to the sales girl. But even before I got home my face started to feel like as if someone rub hot pepper on my skin it didn't get red at first so I got home and washed my face with yogurt it as ok for about 15 mins then it started to burn again and then my face got red. Since it was New Years Eve I couldn't return the product the next day so I when into the store on Jan 2/2016 no one could help I was told I had to come back when the sales girl who helped me was in so I went back on Jan 3/2016 spoke with Michelle the sale girl after I explain to her what happened she wanted me to try something else at this point I just wanted to get my money back give them the products back and leave then the manager came on the phone after about 15 mins with her on the phone she gave me a refund of $250 so now I am still short of $ 750 and I really want all my money back. There is no sign in the store stating a NO REFUND so I think this is unfair especially since I am returning the product because I am sensitive to it. It has nothing to do with I not liking the product..
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