The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Acura / lemon law

1 Baltimore, United States Review updated:

I purchased a used 2008 Acura RDX on March 23, 2014. It came with 12, 000 mi or 1 yr warranty. On July 2, 2014 the check emissions system light came on (code P0420) they had to replace the 3 way catalyst and the fuel tank unit and the reservoir unit. The light came on again and I took it to another dealer and was told they only replaced the catalyst itself but not the fuel tanks. They replace the fuel tank and a week later the light came back on. Again it went back into the shop they had it for over a week (not clear as to what they did to it) I picked it up have been driving it for almost two weeks and the light came back on today 9/2/14. It is now scheduled to go back in the shop on Thursday. It will now be in the shop for the 7th time (4x due to this issue) since I purchased it on 2/23/2014. Please note, I am getting ready to make my 5th payment on the vehicle. Does this vehicle fall within the lemon law?

St
Sep 2, 2014
Sort by: UpDate | Rating

Comments

  • Od
      4th of Jun, 2009
    0 Votes
    Acura - SERVICE
    ARLINGTON ACURA
    Palatine
    Illinois
    United States

    I can say that they are bunch of liars. Especially when it comes to service.
    They refuse to fix... even check your car for free even if its under warranty if you don't service your car at their shop. Customer relation manager also is not a big help.
    STAY AWAY OF THAT DEALERSHIP.

  • Al
      2nd of Sep, 2009
    0 Votes
    Acura - 4 transmissions & counting
    Acura
    United States

    I've gone through four transmissions, averaging about 30, 000 miles each. Now Acura won't make it right.

  • Do
      2nd of Sep, 2014
    0 Votes

    "Lemon Laws" vary from state to state; in some states it only applies to new vehicles, and Michigan is one of those states. Sorry.

  • Co
      2nd of Sep, 2014
    0 Votes

    NO, Lemon laws apply to new cars

  • Mk
      2nd of Sep, 2014
    0 Votes

    The lemon law in New York covers used cars in some cases:

    Used Car Lemon Law:
    Your protection under the law when you buy from a New York dealer extends to used cars as well. The dealer must provide a warranty on the vehicle that covers at least the engine, transmission, drive axle, brakes, radiator, steering, alternator, generator, starter, and ignition system (not including the battery).

    Under the warranty, the dealer must either repair the defect or reimburse you for the repair costs. The length of the warranty depends on how many miles are on the vehicle when you buy it:

    18, 001 to 36, 000 miles: 90 days or 4, 000 miles
    36, 001 to 79, 999 miles: 60 days or 3, 000 miles
    80, 000 to 100, 000 miles: 30 days or 1, 000 miles
    The Used Car Lemon Law entitles you to a replacement vehicle or refund if the dealer is unable to correct the problem after 3 attempts to repair or the car has been out of service for at least 15 days.

Post your comment