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Active.com / cancel membership

WA, United States Review updated:

This company seems like a HOAX. I signed up for a race and had to sign up thru Active Advantage in order to pay for it. I have been trying to call to cancel this "membership" for 3 weeks. No one answers the phone, andIi'm willing to wait a long time too. I have sent an email to them and I recieve and automated bounce back email. I STRONGLY urge anyone NOT to 'sign' up with them.

Si
Jan 08, 2013
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Comments

  • Ac
      Jan 10, 2013

    Hi there,

    We’re sorry to hear about your concerns regarding the ACTIVE Advantage membership program. ACTIVE Advantage is offered to event registrants as a way to save on events, gear, and travel. It is an optional membership so registrants are not required to join. If you tried calling us at 866-561-0647 (Mon-Fri, 7am - 5pm PT) I apologize for any delayed response. Feel free to email me directly (levi.[protected]@active.com) and I can take care of it for you.

    Thanks,

    - Levi

    0 Votes
  • Be
      Mar 04, 2013

    I agree!! This is rediculous! I have been on hold for over 30 minutes to cancel a membership I never signed up for!!! Def stay AWAY FROM ACTIVE.COM!!!

    0 Votes
  • Li
      Oct 05, 2014

    reserve america forces you to click on the active advangtage button in order to reserve a site. that's ridiculous because now it ISNT optional... take care of it please

    0 Votes

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