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Acer / acer complaint for notebook computer

1 India

Acer Complaint
I had faced problem in getting service for my Acer Notebook. There was lot of delay in getting service . Under desperate situation I contacted Acer Call Center Acer Service Center but could not get proper response or commitment. The delay was badly affecting my work. After lot of internet search, I could get email id of the Chief Customer Officer (sudipto_ghosh@acer.co.in) . After writing to Sudipto Ghosh, I got revert from one of staff named Sudhin Dev (sudhin_dev@acer.co.in) . Thereafter my long pending problem was resolved with sped and accuracy. I also found some of the email ids - like ailnro_easycare@acer.co.in, ailsro_easycare@acer.co.in, ailwro_easycare@acer.co.in, ailero_easycare@acer.co.in, (I think nro stands for North Region, wro for West Region, sro for South Region and ero for East Region).

I got these Acer mail ids after spending lot of time in searching and browsing. Wanted to share with you, so that you do not face the agony and delay that I went through.

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