Acai Berry Detox / free trial scam
Well I just happened to checking my MYSPACE page when I saw the add for ACAI BERRY... offered a free trial & all I had to pay was $4 for shipping. I read everything just fine & understood what I was requesting, so i sent off for it. After a few days went by I started to worry if I ever going to get product because you only have w/i 14 days from ship date to cancel...So I called to try & track down the order & cancel if possible...they couldn't find me using my name, address, email, or debit cc#...so they suggest that I email the advance wellness research & get further assistance. I got a response right away & was advised that the product had already been shipped, gave me my order# & stated to call toll free number given in my email as soon as I got package. Well it took 12days to get it...12 days to get something that came from florida & I live right by border of FL & GA. That's just a little rediculous. So the day I got the package, I told them I wanted to return product, I don't want to deal with this & do not wish to have my card charged. They told me that I had to try product for 14 days & then call back again to cancel...but they would extend the 14 days from day I called them. So I said ok fine, will do. But don't you know, next day possibly 2, I go online to check my bank account & I see a pending charge for ACAI XL for $87...I immediately called & said something & they said they would take care of it...they don't see any charges on my card but will forward the request...also said I would no longer see charge on my account. The following day or maybe 2 i check the account again & i see that the charge is now gone...I was like great. I guess i jumped the gun...because about 2days later I see the charge went through. This was just last month when this all happened. I called the company back & they tell me they don't show any charges going through & I have already cancelled my order...but advised me to call # associated with charge. I called that number...it's the owner of ACAI BERRY-FMW LABS...they say they will cancel my order & no charges will be applied to my card. I have been battling back & forth with the two companies to get my money back & being told i can't have the money back. I'm going to try a little longer to get my money back on my own before i start seeking legal advice. I think this is crazy that so many people are having trouble with this company. Something should be done about this. Has anyone been able to get their money back? Is there anyone out there who could help me?
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