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ABX Express / slow delivery

My parcel already arrived at the ABX facility on 16/11/[protected]@21:14, and has been in shipment tracking for 5 working days now. I called ABX Klang on 21/11/2017 and was informed the rider had an accident. The parcel is still with them. Hello!!! ABX has only one rider in Klang? The customer service said will arrange another rider to deliver it.
I follow-up with a call again on 22/11/2017 and the parcel is still in ABX Klang. Customer service informed will arrange to send it either in afternoon or next day. I called again next day (23/11/2017) and the parcel is still in ABX Klang! Customer service said that will arrange to send if no rain in the afternoon. OMG! What does deliver got to do with the weather! ABX Klang, don't give stupid excuses when you failed to keep your promise to your customer! Not one time, but 3 times! Your service is really sucks! Will advise others to NOT use your service!

Bo
Nov 23, 2017

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