Abella Mayfair / unauthorised credit card charges

Gracemere, AU

Date of Incident: November 23rd 2017
Client #: I have not been allocated or received a client number.
Invoice #: I have not received an invoice nor any invoicing details.

In the first instance, a 'third party company', whom I have never heard of nor given any authority and/or permission to do so, has charged my credit card, for a product I never agreed to remain in possession of. I also have not received any correspondence in regards to this product information, nor regarding any terms and conditions in relations any product account.

A desirable resolution would be to provide a refund directly, in exchange for the return of your product, and given reasonable time to do so, due to international time frames.

I look forward to hearing from you.

Estelle Jacobs
+614 [protected]

Nov 23, 2017

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