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Abella Mayfair

Posted: Mar 20, 2017 by    

skin balance advanced anti-wrinkle cream

Complaint Rating:  88 % with 8 votes
88% 8
4.4
Contact information:
home, Canada
I February I ordered the free trial of the above mentioned product for which i will pay a shipping cost of $3.95, no where on your web site was there anything about a mandatory 14 day trial, I never received any notification about future automatic shipments, it is less than 14 days since I received the free trial, to-day I received one of your products and checking my bank account I noticed that I was billed for $197.70, if this is a monthly delivery I will like to cancel this transaction and returned this skin balance cream that i just received and be reimbursed the sum of $197.70

emanuel.55@live.com
Emanuel St Martin
51094 Rue Beamish 514 675 0842
Pierrefonds, h8z3a8
Complaint comments Comments (2) Complaint country Canada Complaint category Cosmetics

Comments

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N  6th of Jun, 2017 by    0 Votes
This is a scam. You are charged a small fee to have a " free sample" shipped to you, then you start to receive " automatic shipments" and the charge for the cream $197.90. Cannot even send it back as there is no return address on the box. Do not get a free sample from this company!!!
Cathy Emms
Ontario, Canada
A  1st of Sep, 2017 by    0 Votes
Emanuel St Martin & Cathy Emms: I have just been charged the C$191.40 for this "free sample". I had also ordered a "free sample" of another product and got charged C$183.03. One was SkinBalance Advanced Anti-Wrinkle Cream and the other was Advanced Skin Anti-Wrinkle Serum. I honestly thought I was ordering "free samples". After getting charged these ridiculous prices, I called the company and was told that they were not "free" samples and that after the 14-day trial period, I have to pay for them!! I don't remember reading or accepting the terms & conditions, but I guess I must have in order to complete the order for "free samples". Boy was I stupid!! There is no way I can get out of these charges now!! The bottles are still sealed - I haven't even tried them. I now have a lot of "anti-wrinkle" stuff I don't need. If anyone has been able to get a refund, please, please let me know.

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Abella Mayfair Logo Abella Mayfair
Customer Care Service
PO Box 500
North York (Toronto)
Ontario
Canada - M3J0J8
+1 250 483 7496
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