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3 Day Blinds / Wrong blinds/poor customer service

1 25 Technology Drive, Suite B100Irvine, CA, United States
Contact information:
Phone: 714-634-4600

I had a Design Consultant from 3 Day Blinds come to my house on 4-18-15. I asked her one specific question about the operation of the blinds. I wanted to be sure that I could tilt the blinds up or down to redirect the sun, even when the blinds were partially open at the bottom. She assured me that this was possible so I placed the order (#[protected]). Upon installation I discovered that not only could I not tilt the blinds up to redirect the sun even when fully extended but when partially open at the bottom they cannot be adjusted at all and you cannot see through them. These are not the blinds that I ordered, they do not perform as the consultant described. 3 Day Blinds refuses to stand by the claims made by their consultant and refuses to refund my money for the blinds that are useless to me. I want a full refund.

Zi
Aug 3, 2015

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