3 Day Blinds reviews and complaints 1
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3 Day Blinds - Customer service and follow through
Customer service and follow through.
I’ve bought 20 window coverings at the end of ninth 2019 for my brand new house. November 2021 three of my blinds broke. I called the company to have them repaired. They don’t make that fabric no longer. So they were going to be replaced. We are now in April 2022 and they still are not replaced. I’ll call or text and I get no reply. The designer was here again March 10 and said it would take a month to replace them. I said fine I’ve already waited for months. I still have not heard back from her. I I am at my end and very frustrated and don’t know what to do to get my windows covered.
Desired outcome: There still is no outcome. My blinds are not replaced. I have a sheet on my 8 foot bedroom window. Please give me some direction to get this corrected.
The complaint has been investigated and resolved to the customer's satisfaction.
3 Day Blinds is always looking to improve our designs to offer the best quality, and we appreciate your feedback. We apologize for the delay and the issues you experienced with your recent repair order. I see that our Customer Care Team was able to address the matter. All of our blinds are covered under warranty should you need any service. We hope that you are not experiencing any current issues, but in case you need repairs or warranty service, we are more than happy to assist or answer any questions for you at (800)800-3329 or online at CustomerCare@3day.com. Thank you.
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