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1st Financial Bank Usa / APR/customer service

Today I called 1st financial from many attempts of me calling in the past years in regards to my APR. It was 29% and now it is 30%. They are the only company who refuses to lower the apr and as many times as I have called in the past 3 years to ask for a lower APR they use the same excuse. "the bank is not offering a lower rate at this time" and they also stated that everyone has the same APR rate. This is completely ridiculous. out of every $10 I use I get charged $3 to borrow that. The people there have no courtesy for their customers and they do not care to accommodate customers like other banks do.

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Feb 25, 2016

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