1MiniMe Bobblehead / Misrepresentation
My complaint is similar to most others - delivery was interminable and the product looked nothing like the image I submitted. I sent a photo of a 4-month old girl and the figurine (they sent a stationary figurine instead of the bobblehead as advertised on Groupon) looked like a 40-year-old transvestite. OK. Nothing special about poor workmanship. It happens.
My real issue is the bait-and-switch copy on their site. They promise: "We do not, like the majority of our competitors, outsource the management of the quality of our products." Great! I'm happy to support American businesses. When the figurine arrived at my door with a Chinese return address, I re-read the ad copy. And technically, they aren''t lying. They don't state they outsource the manufacture, just the "management of quality." Clever way to wriggle out of potential litigation, but the intentionality is obvious.
An amusing sidebar: When I sent a complaint e-mail, the response was written in horribly broken English - one sentence reads "We let customer follow the production of their minime so they can see during production how it's looking like." So they outsource the production and the customer service. Again, this is fine, unless you make the refusal to outsource your work a primary selling point.
The poor craftsmanship is reason enough to avoid 1Minime, but the company's outright dishonesty takes the cake.
More 1MiniMe Bobblehead Complaints & Reviews
- 1MiniMe - Order Not Received 
- 1MiniMe - Bobblehead looks subhuman 
- 1MiniMe - HORRIBLE SERVICE 
- 1minime.com - worse ever service and product 
- 1MiniMe - unwilling to work with me for return 
- 1MiniMe - They robbed me!
- 1MiniMe - be careful
- 1MiniMe Bobblehead - Bobblehead Ripoff Scam
- 1MiniMe - Product 
- 1MiniMe - Product Never Completed or Delivered