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Coinbase review: I got suspicious this was not right. 25

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Author of the review
12:58 pm EDT
Review updated:
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I responded to a magazine ad for some coins and coinbase.com employee guided me to some other products. He got me to buy $5 gold coins. After they were delivered I got another call to complete the set. He said they would need to go through quality control first before they sent it out. I haven't heard from them several days, so I got suspicious this was not right.

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Davidfiranj
Dallas, US
Dec 06, 2023 10:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Coinbase is a legitimate cryptocurrency exchange and trading company.Other exchanges differ from them as per experience using Coinbase has been quite amazing. Users could buy crypto straight with bank account, an option that many exchanges don't offer.

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satenef218
New Jersey, US
Jul 18, 2023 3:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Coinbase customer service +@ 1~858~867~6711 debited money refund any problem just solve

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mjbird
ashland city, US
Feb 22, 2023 3:37 pm EST

i have/had 2 accounts 1 was hacked and locked down, the other was also blocked by coinbase ive sent multiple emails, faxed id records and they still wont unblock me, probably 1500 gone and 1200 in the other. anything i can do to be added to a lawsuit? or other help? please let me know, mjbird70@aol.com

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ba549me123
Seven Hills, US
Oct 11, 2022 8:30 pm EDT

after months of verifying my idenity over and over they are still holding my account hostage i cant buy or sell and i am missing crypto thats been hacked or stole it satrted back in july 7/7/2022 i just got off the phone again with the samr result its now 10/6/2022

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flamrest
, GB
Jul 31, 2022 10:41 pm EDT

The time I got stuck was when they won't let me verify my account, they just never accept my documents. I had roughly $106K in my wallet, GRILLA CAPITAL LTD assisted me in getting my capital back.

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hrtyui
, US
Oct 27, 2018 7:11 pm EDT

Coinbase makes it very easy to deposit funds and buy ether and bitcoin. However they make it very difficult if not impossible to withdraw funds. Their "customer service" is a joke. You get a robotic reply with no specificity. They should be investigated by the authorities.

They still have not returned my money. I am not going to invest more.

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Stephen Renton
, US
Oct 23, 2018 1:39 am EDT

I sent $5, 000 to coinbase and their transaction screwed up and showed it as under $1. Been trying get customer support to reply for a WEEK now.

STAY AWAY from this company and their god-awful support!

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Howey88
, US
Oct 23, 2018 1:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I had submitted a payment back on the 15th June using the details supplied in the EUR deposit. I have sent several emails with bo response as the payment has not appeared, I have checked with my bank that the payment has been received but nothing shows in my account with coinbase. I would like someone to reply to this complaint with the next steps

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Nick Mudge
, US
Oct 22, 2018 10:07 am EDT

I paid $2, 029.80 on 12 June 2017 to buy bitcoin.

The money was taken out of my bank account by coinbase and I never received the bitcoin.

I sent many support emails to coinbase about this and I never received any response.

I would like a refund of the money or the bitcoin I paid for added to my coinbase account.

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Sam Sisavath
, US
Oct 21, 2018 5:55 pm EDT

i can not even login to my account, you supposed to get a sms text to login. Was working fine for my first 2 months as a member, but now it does not work.
I have tried to call them, email, and tweet them...its been weeks with no answer.
I can no longer login to my account. I only get automated messages saying how busy they are.

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Matt1405
, GB
Oct 15, 2018 7:59 pm EDT

Hi, i had over £300 in my coinbase account. I have not done any transfers. Where is my money?

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Bullwind
, US
Oct 16, 2018 1:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have an active account at Coinbase. Three times I have wired money to my account successfully. On August 7, 2017 I wired a substantial amount to my account that has not shown in my account. Today is Aug 11, 2017.

I am preparing a lawsuit. This is no way to run a business.

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Clifford Jones 09
, US
Sep 19, 2018 9:23 pm EDT

Just Called on +[protected] and I think they are a third party company to whom coinbase has outsourced their customer support. I had issues with loading my account and withdrawal issues as well.
They assisted me in getting it fixed.
Big Thanks

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Gabe Fine
, US
Sep 18, 2018 7:19 pm EDT

Well I couldn't find a way to contact Coinbase. The only page that let me send them an Email kept redirecting me to their bot which didn't help at all.
I simply would like to know when and if Buying and Selling be supported in Israel.

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Alex Houben
, US
Sep 11, 2018 1:57 am EDT

Hi,

I wired 1000 euro to my account and the next day it was added to my wallet. Now 2 weeks ago I wired 25.000 euro and it still is not added to my wallet.
No response from support after several mails. Only the f@#*ing bot : I can take till 5 business day...

Where is the money?

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John Blaid
, US
Sep 05, 2018 1:35 pm EDT

It's been over 2 weeks since I've made a transfer of money to the COINBASE account and so far the funds are not showing on my COINBASE account nor are they reversed back to my bank in Sweden. I've made a email request about this but no answer or reply so far. This is not acceptable.

My case reported on coinbase support page is #2309133.

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Andrew Carrera
, US
Sep 03, 2018 12:05 pm EDT

Y'all are refusing to answer my calls or emails I'm tired of bots I need a rep person never use coinbase!

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Patrick7788
, US
Sep 01, 2018 11:51 am EDT

They withold your money and will not allow you to transfer all of your money at once or move more than $10K worth of coins in a single day. Its grand larceny and I invite everyone to complain to the NYS Dep't of Financial Services. Here is the complaint form. http://www.dfs.ny.gov/consumer/fileacomplaint.htm

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Ronald z
, US
Sep 01, 2018 1:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Coinbase has frozen my account for no reason. Has stolen money from my bank account. This is a criminal company. Can never talked to anyone.

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ASH1973
, GB
Aug 29, 2018 5:29 am EDT

I made a SEPA deposit transfer of 20 Euros to my Euro account on the 3 weeks ago, since then no money has been deposited into my account. 
I have sent Numerous emails to the support team which has resulted in nothing more than email replies from staff or automated replies from.

ATW

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Kalab Unger
, US
Aug 20, 2018 6:15 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

it would not let me tap more than one digit, very frustrating considering it asked for at least 2...

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Allwyn Levine
, US
Aug 20, 2018 7:00 pm EDT

I closed my account Feb 2018 I had Bitcoin I asked for the monies to be put in my checking account I provided all the specifics Where are the monies? Coinbase emails me that they are having trouble automatically taking money from my credit card

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Jonathanames
, US
Aug 20, 2018 7:42 am EDT

Are you from US, and have a verified coinbase account? Then what are you waiting for when you can be earning up to $25, 000 weekly, with your empty verified coinbase wallet

No scam
No Investment
100% risk free

Ask me how if you are interested text me on
+[protected]

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John Blaid
, US
Nov 14, 2017 6:24 am EST

Problem solved and I got my money inserted to my original bank account after 3 weeks.

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hrtyui
, US
May 24, 2017 8:00 am EDT

withdrawing funds from my coinbase account.
Complaint Rating: 0 % with 0 votes
Coinbase makes it very easy to deposit funds and buy ether and bitcoin. However they make it very difficult if not impossible to withdraw funds. Their "customer service" is a joke. You get a robotic reply with no specificity. They should be investigated by the authorities.

They still have not returned my money. I am not going to invest more.