San Francisco, California
United States - 94104
On the 2nd of June 2017 I sent a considerable amount to Coinbase but since then the only information I see on my account is "enter today". It's been like that since 9th of June.
No answer from customer service. I received a message on facebook saying I should wait up to 15 days to get an answer. Never happened.
Who could help me with this? A lawyer?
I have several times sent the emails to inform that I changed the email address and password following a...
I did a International transfer to my Euro account held with Coinbase and the money has not been credited to my account.
I have sent numerous messages and support tickets but get no reply.
I know they are having support problems but my bank has confirmed that it has been received my Coinbase bank so there is no excuse for it not being credited to my account.
I know I am not the only one suffering this problem.
I had replace damaged device wish had google authentication app.for 2 accounts
I have gone thru coinbase process for recovery only to receive generated message ID verified shortly after another message recovery process canceled.I done this several times.I cannot get customer service but a automatic message telling me to contact them but going in circles .my funds are tied in following two accounts [protected]@gmail.com and [protected]@gmail.com
I would like 2factor verification code from google disabled so I can regain access or fund release to my bank account associated,
feel free to contact me thru email text at number provided at accounts
My account was locked with funds for 2 weeks now because I uploaded my ID that was from Hawaii but I reside in the state of Maryland. I have sent multiple emails and still not response. "Although we strive to provide continuous access to Coinbase services, Coinbase has indefinitely suspended its business in Hawaii and we regret that we cannot currently support services in Hawaii. You can find a further explanation of our account suspension policy here. We hope to restore service in Hawaii soon, so please check back again"
6th June 2017
This site is designed by a bunch of [censor].
1. They ask for a phone number. They don't specify MOBILE phone, but when they try to send you a text you realise that's what they meant.
2. They insist on you uploading your ID by means of a webcam. I finally got this to work. I've even got an email from them telling me my ID was successfully uploaded, but every time I go on the site they ask me to upload it again.
3. They have a two-stage verification routine. After entering your username and password they text you a code to enter. There is a checkbox saying 'do not ask for a code for the next 30 days on this computer' but if you check it it makes no difference.
4. They seem a little unclear on which order things should be done. They need you to nominate a credit/debit card or bank account, apparently before you upload your ID, but then they change their mind and say you must upload your ID first.
5. Even if you've given them your credit card details AND uploaded your ID they suffer from amnesia and keep asking you to do them both again.
6. I'm seriously wondering if anyone has ever managed to buy bitcoins using this site. Maybe their business is actually identify theft.
I have made repeated attempts to access my coinbase account in order to transfer out and liquidate my...
Coinbase: on [protected]:14, "sorry, account temporarily disabled. please contact support."
9 days 6 emails to support (1 meaningless/robot reply reference to case #: 1401774) and my account is still locked.
Coinbase: "we have put a hold on your account’s ability to login for the time being until you are certain that your account is secure."
My reply: I am certain — for over a 12 days I have been certain — for over 8 emails and one automated reply — I have been certain so please unlock my account.
After 8 emails my account is still blocked... and their telephone numbers do not connect to humans only recordings.
There were some fraudulent charges from Coinbase. I was contacted by my bank and they said that Coinbase took some money from my account.
That was strange but I was 100% sure my bank was telling the truth. When I checked my bank statement I was shocked to see that some money was really missing. I tried to contact Coinbase customer service to get some reasonable explanation, but they ignored me. Stay away!
The complaint has been investigated and resolved to the customer's satisfaction.
When I registered on the website www.coinbase.com, the rep didn’t warn me that I needed some verification codes. I received them before I wanted to log into my account, but the last time I didn’t get it and the old ones didn’t work out. As well as I was worried and asked the reps to help me, but I heard some blah-blah and nothing was done. Maybe someone knows how to get the codes.
Coinbase was funded by a criminal, Roger Ver, who has renounced his US citizenship and has been refused a visa to ever reenter the US. Coinbase has been known to steal people's wallets (over $10 M in 2014) and charge extra fees and hold clients' monies for as long as possible. I have heard the FBI is investigating them and will close them down soon.
I am here today to tell you about our horrible experience with coinbase.com a so called bitcoin merchant. For starters they have horrible customer service both for customers and there own very merchants. Just to get help with a problems takes days even weeks because they have no clue what each other are doing you get passed around there service center like a good bag on nutz.I have opened and managed many successful businesses and have dealt with many other business and by far this is one of the worse I've seen. Secondly if your developing a website based on coinbase or there API i would stop right now and look into other options don't make the same mistake i made because this will cost you a lot of time and money when you finally complete your project and coin base works one day and fails you the next. They don't have sandbox accounts and they don't let you register multiple accounts to validate and verify your store.They force you to mix your personal account with your business which can be very confusing as well. They have a very poor verification process that literally picks up anything and when i say anything i mean anything. Log into your account from a different IP. Try to buy to little amount of bitcoin or to much even.There entire algorithm sucks and honestly does not work at all its filters everything out but the fraud because if it was honestly working you would not see all the complaints on this company and they would not experience all the fraud. Also a word of advice coinbase.com has a Major security flaw that i informed them of and they took no note on the matter and froze my account again for bringing this to there attention. There bank verification is stone age and ###ed. Lets pretend here something no way am i endorsing my self or anyone to do this but upon using my own very account i stumbled across this matter by mistake because people that deal with cyber security as my self have a very good eye on picking out weaknesses. There system allows a person to use any bank account login credentials and as long as you have a login name for lets say bank of America you can use that login to add or link any bank account you want from that same bank so if i have an account number from lets say subject A to bank of America and i have a bank of America account or happen to know someone's login i can use subject A's routing and account number and verify it with Subject B's login credentials. This is serious because it allows not only coinbase to experience major fraud but it also allows consumers and the American people to be victimized through coinbases system. We at Virtual CoinBox have become a victim of coinbases bias and prejudice system and techniques they use and there mistreatment because of them we are forced to redesign our entire API integration and our merchant to make virtual coinbox a successful bitcoin community which has been delayed in its launch date again now because of coinbase.com lack of professional conduct to provide services to business to my self professionally. We are currently looking for a relationship with gocoin.com and we hope to have a successful and long relationship with them. And as for coinbase they can go to hell and there EGO will be the very thing to bring that company to its knees.
Don’t buy bitcoins from the website www.coinbase.com. They charged me for these bitcoins and provided nothing at all. I sent them messages and asked for my order, but these scammers only promised to deliver them. After several weeks nothing and the seller stopped to reply. WTF? Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.
I responded to a magazine ad for some coins and coinbase.com employee guided me to some other products. He...