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1.3 841 Reviews

Coca-Cola Complaints Summary

68 Resolved
773 Unresolved
Our verdict: If considering services from Coca-Cola with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Coca-Cola reviews & complaints 841

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Newest Coca-Cola reviews & complaints

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9:48 pm EDT
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Coca-Cola coca cola 20 oz bottles

The 20oz Coca Cola Bottles have been either flat and/or too sweet. I have noticed that when I grab a coke from the convenience stores lately they aren't sealed properly, causing them to be flat or if you can squish the bottle before opening it they are extra sweet. I love coke, it is my beverage of choice but due to these recent issues in the past couple weeks I am thinking about not buying it anymore. It's very frustrating when I am spending my money on a coke taking 1 drink and then dumping it down the sink because it's flat or extra sweet. I bought a coke on Tuesday July 4th, it was for my husband because it had his name on it, opened it today to have with dinner and it was flat.

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L
8:46 pm EDT

Coca-Cola cans that keep exploding in our fridge

We are a construction company and we purchase Coca Cola for our Staff and Clients to drink when at any of our meetings. The last batch of Coca Cola Cans we have purchased have been exploding in our Fridge - this has not happened before - we tried turning the Temp Up but everyday at least one to two cans still explode. Not happy about this as it has damaged our carpet in our Boardroom. I think you should be taking a look at the tins cans you now produce as they are causing a lot of issues and we would appreciate a replacement of the 12 cans we have lost to date.

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12:30 pm EDT

Coca-Cola coca-cola life

I am incredibly disappointed with Coca-Cola Life.

My Grandson was excited as he found your product on the store shelf and said "Look Grandma Sue, it has Stevia."
He knows how much I use Stevia and encourage others to avoid sugar and corn syrup; so I purchased your product.
When I later arrived at home and read the label...again cane sugar is a predominant ingredient and only a small amount of Stevia.
As a mental health advocate/professional and psychotherapist who works with developing brains, obesity and individuals on the spectrum I cannot recommend this product.
Why is it so hard to make a product with Stevia and carbonated water only?
Individuals with sensitivities and those who wish to decrease sugar and corn syrup consumption will continue to wait for a manufacturer who will listen to this population of consumers.
I cannot recommend this product as a reduced calorie choice.
Sincerely,
Susan Frew

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6:08 am EDT
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Coca-Cola fake calls

I am getting fake calls from coco cola company. As I won the lottery 4.65 lakes. And they are threatening me. So I complained to commissioner of vijayawada, andhra Pradesh, India. I gave a police report. As I know some people are your company name and misusing it. My duty is to give information to you.
My phone number is. [protected], [protected].
Once call me I will give you information.

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6:08 am EDT

Coca-Cola fanta

I went to the shop and bought a 1.75 litre bottle of Fanta orange and tasted discusting and I love Fanta I even let some of my family and friends try it and they said it was discusting I'm really disappointed with it could you please do something about it please because I buy it almost every day because it is my favorite drink and always will be.

Thank you.

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8:39 pm EDT
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Coca-Cola diet coke

I purchased a 12 pack of Diet Coke at Walmart. I refrigerated one to get it cold to have with dinner. I opened it and started drinking it. I noticed a terrible smell coming from the top of the bottle. I had my husband smell it and he said it smelled really bad too. It smells similar to urine maybe.
Can you tell me why it smells so bad. I've never had this happen before. Thank you.

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11:12 am EDT

Coca-Cola overcharged for coca cola product

On June 21, 2017, approx 7:40pm. I purchased a Dasani water through a vending machine (VN06001865) located at Los Angeles Trade Tech College, 400 West Washington Blvd, Los Angeles, California in front of the Disabled building. I put in $5.00, the water was dispensed, but NOT my change.

I immediately called the phone number on the vending machine and I spoke to Johnny [protected]. He apologized and said that he was able to send me vouchers for either soda or Dasani water. Johnny was not able to help me and he said that I had to call another department (Consumer Affairs [protected]) that will be able to assist me.

I called Consumer Affairs on June 22, 2017 at 7:08am. Spoke to a gentleman that I was not able to understand, due to a thick accent. From the very beginning he did not want to help me just transfer me to another department. Basically he said that he was not able to help me because, I paid CASH and he only handled credit cards transactions. He referred me to the original department I called the day before. I mentioned that I spoke to them already and that they would not be able to help me, due to their limitation on only being able to supply me for vouchers for product that I did not want. He just brushed me off and said that he can not help me and call the other number.

I called the original number [protected]. Spoke a young lady in Florida. She spent 3 minutes arguing with me that the only thing she was able to do was send me out a voucher
And I explained my frustration and that she was NOT solving my problem. After going back and forth she said that she could not help me, that may be her Supervisor can help. Of course I was never transferred to a Supervisor and the phone call was disconnected.

MY COMPLAINT:
The vouchers would have to be redeemed for either sodas ( which I don't drink) or Dasani water (which I was going to get a Minute Maid lemonade...which I pressed wrong selection). The voucher is not the problem, the problem is that Now I am inconvenience to drive and redeem these vouchers at a store, which I don't shop at (every thing is purchased online), over paying for a product that I am forced to redeem and on top of that forcing me purchase something that I did not want. I am not trying to take advantage of the situation, I just want my $3.75 that is owed to me or send me the product.

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6:41 am EDT

Coca-Cola driver

I am complain about one of your driver's in Logan WV. The number on the back of his truck is 8507. Everytime he delivers to Little General on Dingess Street in Logan, WV, he makes it hard on the customers to pull out of the parking lot and get back on the road. He will not pull up enough to give them room to pull out. The customers end up having to travel through a rough spot. If you could make the driver pull up 10 feet more, it would be greatly appreciated.

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11:06 am EDT

Coca-Cola coke can

purchased a fridge 12 pack of regular coke recently. some of the cans were

bent and shaped square. i am afraid to drink the beverage inside these cans,

is it safe to drink. i have saved only one of the cans to show anyone

interested, but i no longer have the receipt because i didn't notice the

problem until i had removed a few cans from the box.

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2:24 pm EDT

Coca-Cola service

I am writing this complaint because you have failed to provide customer service as requested. I had an issue an issue with your representative Roxanne I had requested for her to give me a call back and she never did I called and spoke with a supervisor in your customer service named Susan I was told someone would give me a call back they did not call again and was told that I would get a call back and again I did not so after 4 phone calls and no return calls back I am very read to pull my account because it doesn't seem like your company is interested in keeping it anyway I am requesting one last time for a regional supervisor to give me a call back if I do not receive a call back within 24 hours I will have no choice but to pull your product from my store my phone number is [protected].

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7:40 pm EDT
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Coca-Cola 12 pack of coca cola/ coca cola co.

Hello, my name is Roxanne .
I recently bought four 12 packs of coca cola products 2-dr.peper and 2-cola, at a local exxon station for 5.99 each. As I proceeded to open and drink dr.peper I noticed very little crack of carbonation when I opened it, so I took a drink and to my disappointment it was FLAT...So I opened another, and it was FLAT as well. The entire 12 pack of colas was FLAT.. I look at the exasperation date on the box (Nov2017wmb 16:442) bar code ( [protected] )was not out of date. I then proceeded to contact the coca cola company. Proof of purchase [protected] fl oz cans). Any type of compensation would be appreciated. My family and I are coca cola fans and hated to experience such event. I have good faith that the company will justify the incident, to the most. Thank you, your Coca-Cola valued customer,
ROXANNE CARROLL

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1:01 pm EDT
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Coca-Cola bad batch of soda

I recently purchase 4 12- packs of soda from Walmart, and I must have purchase from a bad batch because, 2-4 cans in each pack were empty. The cans did not have any visible evidence of being tampered with, the sealed with still closed, and I could not locate a hole in any of the cans... but the cans were hollow and contained no soda. (2 vanilla cokes and 2 regular cokes)

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1:07 pm EDT

Coca-Cola commercial coca cola truck driver

One of your drivers in Dallas attempted to run my vehicle into the barrier wall this morning. He also slammed his brakes on when I got behind him to get his license number. I am retired Law Enforcement in the Dallas area and will have my old commercial vehicle enforcement officers deal with these trucks if I need to do so. The License plate was V2G-167. He was dangerous and put my safety in jeopardy. The time was approximately 9:30 am on 5-24-17. The location was East of Downtown Dallas, at I-30 and Lawnview Ave.

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10:35 am EDT
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Coca-Cola coca-cola ordering product for my store

Hi I am Chelsea Smith a store manager of a CVS I'm dc store number 1354 . Address 2601 Connecticut ave nw washington dc. I have been having horrible issues with getting coca cola products in my store. Usually we get deliveries 3 times now we are getting one a week if that. I have actually had to go to other cvs locations to get more product for example diet # one seller from two other locations as well as smart water. We have none. I'm getting a delivery as we speak but only one case of diet coke 20 oz and one case of smart water this is simply unexpectable as we are losing money you are too. I have customers that love coming here but now are angered by the fact we are out of everything. Please help if you can my store number is [protected] my pictures will not load but my coolers are empty

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3:09 pm EDT

Coca-Cola coca - cola 12 oz plastic bottle 8 pack

I have had 3 bottles from this 8 pack, that the caps won't come off. The first one I thought was just a fluke.Ii have now had 2 more that I nor my husband could open. I eventually punctured a hole in the side to put a straw in. I bought the Coke at the Giant Market in Wyomissing Pa. I wanted to make you aware of this issue. My name is Jackie Fenstermaker, [protected].
[protected]@ptd.net

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6:34 pm EDT

Coca-Cola complaining about the way the manufacturer runs

To whom may concern I am writing you today because a customer for many years since I was a little girl I've been very proud of buy your product for many years I was very disappointed of purchasing one of your products and one of your location a defective package was very unsatisfied I appreciate you to be more careful and aware of your lines because you sold an entire case sealed with no product inside the cans meaning there was no soda inside but they were seal cans and then the box is sealed and put on shelf how it was Miss I do not understand but it was set in the near future I appreciate just be more aware of your manufacturer's ones who need you the products for the company thank you and have a pleasant day if you can we want to send me coupons is okay I still buy it with or without it.

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8:33 am EDT

Coca-Cola classic coke 12pk

On 05/17/17 I bought a 12pk of coke at the target in vista, ca and they are flat. Within 10 minutes of opening every can, the soda was totally flat. Normally I can keep a can put all day and it is still carbonated, but none of these were like that. Everyone who drank a can complained about it. I just want my 12pk replaced. Below is the 12pk information.
[protected]
Jan0118ddf
01:54 3n0

My information
Melody trump
899 softwind rd apt 2
Vista, ca 92081
[protected]@hotmail.com

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2:54 pm EDT
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Coca-Cola coca cola can sodas

Hi, I am very sorry to have to complain because I love your product and still prefer to purchase it.
My problem is I bought 3 twenty four cartons of can sodas for my daughter's 17th birthday party on the 15th day of may, every single can of soda was flat! Please, if you don't care to refund me for the soda I would so appreciate it .
Thank you and God Bless!

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2:33 am EDT
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Coca-Cola I am complaining about the distributor

I am Sanjay Kumar from patna and I am a retailer of coca cola from past 20 years. I want to return or replace the expired and damaged products but the distributor denied to do so . Firstly when I asked them they told me to wait and I waited but now they are deneing to replace them.
Please reply me as possible about my complaint
What can I do about my expired products

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12:17 pm EDT
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Coca-Cola I am complaining about the distributor

I am a retailer of coca cola from past 20 years.
I want to replace the damaged and expired products but the distributor denied to replace them. when I asked them some days before the told they will replace them after some time but now they tell that I can't replace them and for the replacement I have to contact the main office.
What can I do tell me as soon as possible

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Phone numbers

8800 200 2222 1800 860 4000 More phone numbers

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www.coca-cola.com

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