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Clairolnice'n easy 9a light ash blonde

1
A Aug 17, 2018

I have been using this product for many many years. It took me a long time to find a color I really liked. I received many compliments on it. I stuck with you when you changed the number, pictures and formula. But this last change is just awful. I always bought three boxes at a time. So I have given it more than one try. I am on my last box and this is it. I quit and you have lost a devoted customer. The new formula smell gives me a headache and the color is not the same. It fades very quickly. I hate to think of trying out new products but I do not like what you have done to this one. Apparently I am not the only disapppointed customer. Change is not always a good thing. Was it worth it.

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