Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Government Services City of Tshwane Metropolitan Municipality
City of Tshwane Metropolitan Municipality

City of Tshwane Metropolitan Municipality review: Faulty neutral mains cable

W
Author of the review
11:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We have logged numerous calls to Centurion Tshwane Electricity Department as a result of outstanding testing that is required to be completed on a Faulty Neutral Cable between the Junction Point and the Municipal Box and potential repair work. This causes dangerous Fire hazard to my home and the neighbors home. The Neutral Line has been tested and result confirms a Fault. We obtained the services personally at own cost also to perform a pre-authorized test via assistance of a Master electrician confirming the same result. This was a Mega-OHM test performed between the T1 Line Input and the Municipal Electrical Box across the street. We are tired of logging calls and following up with Ben Kruger - Director of the Municipality DEPO at Centurion, when this work will be conducted. Why should these faults relate to any owner's personal cost to turn to Legal aid to resolve matters already proven as a issue by the Municipality, Yet consistently they downplay or play ignorance? Stop with the Games of ignorance and repair the faulty Neutral Cable once and for all!

ref calls:
cable fault 234-4
Failures to connect ( CIU keypad to MCU Prepaid Meter ) [protected]

Claimed loss: Damage repair cost amount to R6000.00 as a result of blown Appliances and Power Surge Protectors due to the Faulty Neutral Line.

Desired outcome: Municipality is responsible to repair the Faulty Neutral Cable not the Home owners between the Junction point and the Municipal Box.

Confidential Information Hidden: This section contains confidential information visible to verified City of Tshwane Metropolitan Municipality representatives only. If you are affiliated with City of Tshwane Metropolitan Municipality, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More City of Tshwane Metropolitan Municipality reviews & complaints

City of Tshwane Metropolitan Municipality - Miscellaneous charges on account bill 15
City of Tshwane Metropolitan Municipality - account over charging 9
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
City of Tshwane Metropolitan Municipality - refund from municipality 4
City of Tshwane Metropolitan Municipality - electricity account 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
City of Tshwane Metropolitan Municipality - miscellaneous charges 1
City of Tshwane Metropolitan Municipality - Deposit arbitrarily increased/Interest charged on queried amts & bogus Miscellaneous charges 3
City of Tshwane Metropolitan Municipality - Unfair treatment and excessive fine for tourist parking mistake
City of Tshwane Metropolitan Municipality - Service delivery
City of Tshwane Metropolitan Municipality - accounts not being issued and then final demand and service levies are being issued
City of Tshwane Metropolitan Municipality - power outage
View all City of Tshwane Metropolitan Municipality reviews and complaints

  1. City of Tshwane Metropolitan Municipality Contacts

  2. City of Tshwane Metropolitan Municipality phone numbers
    +27 123 589 999
    Click up if you have successfully reached City of Tshwane Metropolitan Municipality by calling +27 123 589 999 phone number 15 15 users reported that they have successfully reached City of Tshwane Metropolitan Municipality by calling +27 123 589 999 phone number Click down if you have unsuccessfully reached City of Tshwane Metropolitan Municipality by calling +27 123 589 999 phone number 17 17 users reported that they have UNsuccessfully reached City of Tshwane Metropolitan Municipality by calling +27 123 589 999 phone number
    Customer Service
    +27 124 272 111
    Click up if you have successfully reached City of Tshwane Metropolitan Municipality by calling +27 124 272 111 phone number 8 8 users reported that they have successfully reached City of Tshwane Metropolitan Municipality by calling +27 124 272 111 phone number Click down if you have unsuccessfully reached City of Tshwane Metropolitan Municipality by calling +27 124 272 111 phone number 9 9 users reported that they have UNsuccessfully reached City of Tshwane Metropolitan Municipality by calling +27 124 272 111 phone number
    Call Centre (Pieter Delport Centre
    +27 123 582 111
    Click up if you have successfully reached City of Tshwane Metropolitan Municipality by calling +27 123 582 111 phone number 2 2 users reported that they have successfully reached City of Tshwane Metropolitan Municipality by calling +27 123 582 111 phone number Click down if you have unsuccessfully reached City of Tshwane Metropolitan Municipality by calling +27 123 582 111 phone number 3 3 users reported that they have UNsuccessfully reached City of Tshwane Metropolitan Municipality by calling +27 123 582 111 phone number
    Call Centre (Pieter Delport Centre
    More phone numbers
  3. City of Tshwane Metropolitan Municipality emails
  4. City of Tshwane Metropolitan Municipality address
    Cnr Van der Walt and Vermeulen Streets, Munitoria Building, Pretoria, 0002, South Africa
  5. City of Tshwane Metropolitan Municipality social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 24, 2026
  7. View all City of Tshwane Metropolitan Municipality contacts
City of Tshwane Metropolitan Municipality Category
City of Tshwane Metropolitan Municipality is ranked 15 among 40 companies in the Government Services category
#13 Ahmedabad Municipal Corporation [AMC] Ahmedabad Municipal Corporation [AMC] #14 City of Anaheim City of Anaheim #15 City of Tshwane Metropolitan Municipality City of Tshwane Metropolitan Municipality #16 nCourt nCourt #17 City Tele Coin City Tele Coin
City of Tshwane Metropolitan Municipality Alternatives
Municipal Corporation of Delhi [MCD] 101 reviews Department Of Labour Of South Africa 87 reviews Florida Department of Revenue 181 reviews South African Revenue Service [SARS] 18 reviews New York State Department of Labor 25 reviews