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Circle K
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1.1 5 Reviews 1679 Complaints
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Circle K Complaints 1679

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5:55 pm EDT
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Circle K mistreatment of employees

I currently work for Circle K. It has been a little under a year since I started, but I am desperately trying to find work elsewhere. When I was hired, I was told it would be full time, 40 hours... I only get 40 hours if I work past my shift. I didn't get a 90 day raise, and only when I was promoted to asistant manager (I know this is spelled wrong, but it would not let me submit because it seems to think I am trying to swear) did I get a whopping 50 cent raise. I am currently making 8.75 an hour to be the asistant manager of this store. We are extremely busy, especially now that it is tourist season in our area, and we only have ONE person per shift due to, according to the owner, Circle K only allowing 200 hours per week to dole out to all the employees. I'm sorry, but it is impossible to take care of customers and keep the store organized when you have only one person per shift who has to stay behind the counter (with no breaks at all) the entire 8 hour shift. And my pay is a joke. I know people who are in management at similar stores, and they are making over $10 an hour for the asistant position.
I have regular customers who tell me that they are disgusted about how we, the employees, have to be there alone and run ourselves ragged and not get any breaks. I have had at least 7 of them disappear after telling me they would not be coming back because of how the owner runs the store. We can never pas (again, I know this is spelled wrong because it thinks I am trying to swear) inspections or secret shoppers because we are always stuck behind the counter and don't have time to clean. It feels like the company is setting us up for failure by not allowing enough hours per week to adequately staff our store.
Is there any way we can start a lawsuit against this company for the mistreatment of employees?

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6:45 pm EDT

Circle K employee

We needed help pumping our gas. It was our first time at that gas station and it was different then all the ones we've been to. We were not able to figure it out on our own so we canceled the payment and tried paying inside. Instead of getting help we got a much older lady yelling at my boyfriend and I and was completely rude. Instead of showing us how to work it she made us look stupid and didn't offer to help. Horrible customer service!

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Alicia Dumas Private
, US
Oct 11, 2015 12:17 pm EDT

Circle K 2708747 located at 32nd Street and Union Hills In Phoenix AZ is the absolute WORST! I have quit going since there is a QuickTrip the other way. It is not quite as close to me, but it's worth it for the service. To begin with I stopped yesterday to pick up some stuff. I was on my way to my grandsons football game. One person at the registers with one customer. This particular customer was one those lottery tickets junkies who ties up the time of the cashier trying to decide what tickets to purchase...needless to say by the time she finished 6.5 minutes later there were five people in line behind me. The manager was in the store, don't know what he was doing. Never bothered to take a register and as far as I could tell had no one else to work a register. Just as cashier was finishing up the lottery customer another cashier finally came up to the other register. This happens all the time...again this morning 10/11/15 one cashier. The cashier was new to me and was very polite but she was the only one and there were plenty of customers entering the store. When I was leaving I saw the cashier from the previous day (she has long red hair and is a little overweight) she was leaving the store. To get to her vehicle, she went right past the trash can as you see in the picture I have attached. If I work someplace and even if I was off the clock and I saw something this bad, I would take the time to fix it. By the way this picture was taken at least 20 minutes after I left the store the time on my receipt was 9:07 AM. I got home and began writing out this complaint and decided to go back and take the picture which was at 9:36 AM. These two things are not the only things that have triggered this complaint. Maybe 3 months ago I entered the store just as it was beginning to rain. My shoes were wet and there was nothing to wipe my feet and as soon as my foot step on the tile inside the store I went down hard. My right foot slid out in front me causing me to go down extremely hard on my left knee. The male employee came to help me up (he has black hair with just a spot of grey on one side. The red headed employee from yesterday was also on duty that night. Once I got up and limped to the register to make my purchase, first asked why there was not a mat in front of the door and was told they were no longer allowed to use them because people trip on them. (Interesting) So then I asked for an incident report form to fill out and the red head told me they had no forms for things like this. She gave me a piece of paper and I used the back side to write down exactly what happened. I was very upset and in pain. I asked about the manager and she said he would be the next day and would call me. I have yet to receive a call from him. I also called the number to the corporate and have yet to receive a call from them.

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rene jones
, US
Aug 29, 2015 8:21 am EDT

I was at the circkle k on 59 ave Bethany Home I am a regular u guys have great service last night I had went in their and their was a new employee she was a Mexican girl she was so rude telling giving me attitude it was the worst experience ever and she was wearing slippers giving me so much attitude trying to argue with me after I had left the store she decided to walk to door and smile and laugh I will never go back to circkle k again

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G
8:13 am EDT

Circle K second wind services

I represent Go Green Electric Inc. We were subcontracted by Luis Oropesa with Second Wind Services to remodel coffee bars and lighting. Luis has not paid us half of what is owed to us and claiming false information about missing materials. A representative from Circle K came out and checked our warehouse. We are going to begin to take legal action against Mr. Oropesa and the Circle K stores. I would like to speak with someone about this matter as it is costly and extremely time ineffective to get wrapped up in a court case. It is a shame that Circle K has a General Contractor that is hiring subcontractors and not paying them what is due. Go Green Electric Inc. is a smaller company and this has us on the edge of shutting the doors. I would like to speak with someone as soon as possible about this. Thank you for your time and attention to this matter. After many months, no response has been issued from Circle K or Second Wind Service. It is a tragedy that Circle K is allowing their contractors to cheat their subcontractors and his actions are unprofessional.

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11:26 am EDT
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This was the worst company I've ever worked for, I was fired after I was robbed, assaulted, and because I defended myself, I am pregnant and was made to come in while I was sick even though I should've been in the hospital, I worked 3rd shift alone as soon as they started me because they had no one else to work it. The boss gossip constantly about...

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1:25 pm EDT

Circle K discrimination for being pregnant

Iv been working for circl K since may 19 or 20 th of 2014 it been 11 mounth about to be a year since iv been with the company on Jan of 2015 i found out i was preganat and in a very delicat stage so i told my maneger about my pregnacy and i had to call out one day due to me almost losing my baby he threaten to fire me so i told him id take him to court since iv been pregnant he told me that i had to do my job 100 prcent but i was told i couldnt do certain things and lile lifting heavy object especially with a bleafing cyst that with the wrong lift i vould bleed internally so i told him about it he told me if i can not do 100 then i couldnt work thier at all so i had to choose so iv been doing my best to keep my job he told me im not aloud to call out if i do he will remove me from the schedual so yesterday April 13 of 2015 i called out late but i called out due to me falling down in the bathroom let me remind you im am 5 mounth prgnant now so i told him the truth i fell down while i was getting ready to go to work he said that if i call out i will be removed from the schedual so i call out today and told him i was not feeling good and in alot of pain today so he told me i will be removed from the schedual for the week this has been going on for a few mounth s ince he found out of my pregnacy. Today is April 14 of 2015

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4:46 pm EST
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I called circle k's payroll department at the end of december, the beginning of january to tell them I had moved and needed to change my address in order to get my w2. The lady told me that they were all paperless now and that I needed to register online to get my w2 when they came out. So here it is, february 2nd, and I go to "download my w2" and it want...

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9:19 am EST

Circle K state issued foid card

I am a 32 year old woman, with piercings and tattoos. I walk into circle k on rt 45 at 9 am on feb 6th 2015 to buy a pack of cigarettes. The cashier was nice at first and greeted me right of the start. I provided my state issued by the state of police foid card. It has the exact same information as an id or drivers license, yet the cashier wouldnt except it. She then turned very rude and and called her manager over. Which was very rude as well. I will never go to circle k again, as the state of illinois will let me purchase bullets as well as guns, but a gas station wouldnt let me buy cigarettes with it.

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jussjames
, US
Feb 16, 2015 5:23 pm EST

Circle K requires a valid State or Federal ID for anyone who appears under the age of 40 for the purchase of age restricted products as recommended by most states. Valid Identification is established on a state by state basis, and any Tobacco or Alcohol vendors receive a listing from their state on which forms of identification are acceptable.

FOID cards are not accepted as state issued identifications under the law. States issue a booklet of acceptable IDs for Tobacco and Alcohol purchases. Per 720 IL CS 687, ""Government-issued identification" means a State driver's license, State identification card, passport, a military identification or an official naturalization or immigration document, such as an alien registration recipient card (commonly known as a "green card") or an immigrant visa."

A list is provided by the Secretary of State for valid identification. There are often signs in SoS locations such as the BMV that state FOID Cards are not considered valid forms of identification. See Section B "Date of Birth" on the following link: https://www.cyberdriveillinois.com/publications/pdf_publications/dsd_x173.pdf

As far as the clerk and manager's response, I'm sure that you were of course the most courteous customer to grace them. I am sure you didn't bring up being able to purchase firearms and ammunition with that ID. If this was indeed the case, I would recommend filing a customer complaint with that chain.

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6:18 am EST

Circle K employer

I went to Circle K on Fourth street after picking my cousin up from his late class around 4;30 on February 4th. 2015. We went in and got 4 drinks. I do not appreciate the way one of the employees completely ignored me and my cousin. It was rather rude and uncalled for. I think Circle K should reconsider hiring better staff who don't treat employees with disrespect. If they are rude to me and my cousin for no reason, how many other customers would they be rude to? I will not be visiting this particular Circle K ever again.

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8:02 pm EST

Circle K assistant manager

Walked in the store after getting gas, as soon as I get up to the counter the assistant manager came out yelling and cursing out at employee very unprofessional. I feel very bad for the employee. Very rude I will never be going back there, seems like the last few months that store has been poorly managed. Store #2061 they just hire anyone now a days.

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11:06 am EST

Circle K verbal harassment

My son went into store to pay for gas / cigs. And the cashier gave him $1. 00 too much in change, right when he noticed, and was handing it back, she snatched the money right out of his hand. Okay, he lets that slide, figuring we all have bad days. In a few minutes, as he was pumping his gas, she came out to the pumps and gets up in his face and is yelling & cursing at him. He asks her to stop & step back (5 times) as his 3yr old son is right there in the car, crying because the "meanlady"scared him. She was being very rude & derrogatory over somrthing that was her mistake and was over and done. Wtf?Also, this is a co - located circle k with subway, where his girlfriend works and we are worried that there may be retaliation on her. Dont know whats up with that employee but maybe some kind of personal problem with leslie (Sons girlfriend) ?Time frame - 9am 01 / 17 / 2015 lincoln hill road monroe, la 71203

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4:10 pm EST
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Circle K disrespectful/rude employee

I want to start by saying I avoid this circle k as much as a can and is referred to by my friends and I as the "hood Circle K." Due to our numerous bad experiences there. Unfortunately, on January 15th around 3:20pm I entered the store to get 2 polar pops. The woman in front of me at the drink machine gets her cup and presses to get ice, on both sides, -sounds like there is ice coming. (Also there is FRESH ice in the drain that clearly came from the machine, directly under the ice dispenser) I got a cup and tried the other side along with the other woman that was in front of me. All the while there is a circle k employee right behind us restocking the creamers and sugars and things, after a few tries I turn to the employee and asked "is this out of ice?" She turns to me -with the [censor]iest face I've ever seen and says "OBVIOUSLY!" I have never been so mad, I cannot let this go. I dropped my cup and walked right out. This woman needs to be FIRED, and hopefully the crap knocked out of her. So rude and disrespectful. IF THE ICE IS OBVIOUSLY OUT, YOU OBVIOUSLY SHOULD PUT CUPS OVER THE ICE DISPENSERS, OR IDK MAYBE POST A SIGN?!? She's lucky I've found Jesus.

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5:13 pm EST
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I have been working for Circle K for almost a year. I have done everything I can not to quit on them because everyone else was quiting for being mistreated. I have been yelled at and cursed out in front of customers, which is very unacceptable. Nov 6 2014 I was involved in a really bad car accident and was asked by doctors not to go to work but I did. Nov 9...

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9:04 pm EST
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Iginated from a store In Ahwatukee, phoenix. I worked there for two years. I decided to v mive up north to save money. I transferred to the Circle k on 47th and Olive. The first day there one of the regular employees was already sensitive to something i said which was not meant to hurt her feelings. Ever since that day the manager literally on my case all...

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11:28 pm EST
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I walked in around 9:45 PM 1/7/2015 and there was and item on the shelf there was prices on both sides of the item for 1.19 yet when the lady rang up the item it came up 2.99. I informed her about the advertised prices and she insisted that the prices where for other items yet their was no advertised price for the item I was purchasing, and their where...

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3:01 am EST
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Circle K lottery fraud

The westwood circle k is the site of this incident and anthony mayberry was the cashier.
I went in on christmas day between 4 & 5 in the afternoon. I gave him 3 winning tickets. One lucky for life and one lucky in love I believe it is called. He scanned them I saw him remove one of the receipts then only gave me partial winnings. He proceeded to tell me that one of them had been cashed, when I saw him hide the original. I continued to ask why it was when there was no way possible, when they were purchased from the westwood location and cashed in the westwood location. He proceeded to rescan and show me that it had been cashed when he took the receipt saying the winnings were valid. This is lottery fraud. It is a serious offense.

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Update by AnnoyedCustomerWestwoodCircleK
Dec 26, 2014 3:03 am EST

Correction: he was given two lucky in love tickets.

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1:32 am EST
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My son went into this circle K at about 10pm and was not allowed in, the excused given to him was that he had stolen about 3 to 6 months ago according to the cashier. My son just moved in to my house a month ago and goes to school and works full time. When asked to see the video of his actions, of course and I do understand because I am a retail manager, I...

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3:12 am EST
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I shopped at this circle k twice. The first time I went I bought an italian flatbread, took it home. As I was eating it at home I noticed gray mold in the salami meat. I then read the expiration on the wrapper, it had been 3 days expired. The next time I went was just for gas, but being hungry I trusted their food somehow again. I purchased a pepper jack...

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6:49 am EST
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Circle K trespassed for some dumb reason

Christina kicked me out because she had a boyfriend I gave two stupied letters and I got trespassed because basicallly I was a regular shopper I liked her but when she laughed giggled and ran to the cash regester smiling saying she would read my letters I was blown a way she called the cops to tresspass me but that wasnt it I blew her off because of her job so she got up set thats not fair (fix it circlek before I sue yeour [censored] besides th ere is refreshe to the tresspassing statue of limitions.

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5:46 pm EDT
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Circle K Didn't give me my free coupon for buying 10 packs of wave cigarettes

I went to circle k on october 15th at 5:20pm I used my circle k rewards card and the coupon machine announced I received my free pack of cigarettes (Wave full flavor 100s) free because I had purchased my 10th pack no coupon came out and dominque that was working said I had to come back and talk to a manager she told me to go online and file a complaint the address to this circle k was 301 s murray rd. Rantoul, il 61866

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1:01 pm EDT
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Circle K denied a roll of quarters

I shop regularly I bought 2 drinks candy etc shop there all the time 4 x a week my total today was 10.04 now since january I get rolls of quarters to do my laundry because I live in pelican perch park next store ! The gentleman running the register said we dont do that anymore cause we run out I said I shop here and live next store I dont need to spend my money here either do I this is wrong ! All because no one wants to go to the bank ! And there are hundreds here in the park we walk there!

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jussjames
, US
Feb 16, 2015 5:34 pm EST

Most businesses have limited amounts of money on hand. If they are running out of change on any given day, it would make sense to not give out change. Furthermore, you are wanting employees to waste their own personal gas to drive to a bank and stock up on change... Maybe once Circle K, the Convenience Store, becomes the First United Bank of Circle K, alongside the Seventh Eleventh National Bank, these locations will have armed Brinks Drivers deliver them hundreds of dollars of quarters a day for lazy, self centered people like you.

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Some dude in Chicago
Chicago, US
Nov 26, 2014 7:16 pm EST

If there are hundreds why not go to one, gas stations aren't banks.

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.

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- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

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Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Wrongfully terminated? was posted on May 17, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1684 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
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    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
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    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
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    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
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    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
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    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
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    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
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    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
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    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2024

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