Cigar Smokes
reviews and complaints

I recently had the chance to try out Cigar Smokes, and I must say I was quite impressed with their service. From start to finish, they made the ordering process a breeze. Their website is easy to navigate, with a well-organized layout that allows you to find what you need quickly.

Another highlight of my experience was their customer service. I had a few questions regarding my order, and their team was quick to respond and very helpful. They even provided me with some recommendations for cigars to try - talk about going above and beyond!

While the shipping time was a bit longer than expected, the wait was well worth it. The selection of cigars they offer is outstanding. I was able to find some rare blends that I had trouble locating anywhere else, and at prices that are quite competitive.

Overall, I would highly recommend Cigar Smokes to anyone looking for a great selection, excellent prices, and top-notch customer service. They're definitely a company that knows how to treat their clients, and I will certainly be ordering from them again in the future.

If you're in the market for genuine Cuban cigars at low prices, then Cigar Smokes (cigarsmokes.com) may seem like an attractive option. However, be warned: their customer service leaves a lot to be desired. In fact, some customers have reported feeling like they were treated terribly by the company.

One common complaint is that Cigar Smokes will ask customers to return their cigars for a refund, even if the product was defective or arrived in poor condition. This can be frustrating, especially if the customer was looking forward to smoking the cigars and is now left without them.

Moreover, some customers have described feeling like they were being lied to or misled by the company. If this is true, it's not only bad customer service but also a questionable business practice that could potentially harm the company's reputation and bottom line.

That said, there's no denying that Cigar Smokes has a wide selection of Cuban cigars available for purchase. If you're willing to take the risk and give them a try, you might end up with a great deal on some high-quality cigars. Just be aware of the potential downsides and approach with caution.

Being an avid smoker, I stumbled upon Cigar Smokes (cigarsmokes.com). It is an online cigar store that offers an extensive selection of high-quality cigars to smokers who prefer shopping for their cigars online. Initially, I was a bit hesitant about purchasing cigars online, as I have always preferred visiting physical cigar shops. However, I must admit that Cigar Smokes has completely changed the game for me.

The website is user-friendly, and it is easy to navigate through the different categories of cigars. Cigar Smokes has a wide range of cigars, including famous brands and boutique cigars from all over the world. The prices are reasonable and are competitive with other online cigar stores.

I placed my order on Cigar Smokes, and the shipment was delivered promptly. The packaging was done professionally, and the cigars were fresh and ready to be smoked. The only negative so far is that they were out of one of the main cigars for which I was looking. However, the team at Cigar Smokes made up for it by offering me a good price on something that I considered a bit out of my comfort zone. I was excited to try these new cigars, and I was not disappointed. They were of excellent quality, and I enjoyed smoking them.

In conclusion, Cigar Smokes (cigarsmokes.com) is a recommended online cigar store that satisfies the needs of cigar enthusiasts. It is an excellent option to buy the best cigars online, and their selection is definitely worth looking into. The customer service team is friendly and helpful, and the prices are fair. Overall, I am impressed with Cigar Smokes and would recommend them to any smoker looking for a reliable online store to purchase their cigars from.

When it comes to finding quality cigars, Cigar Smokes is definitely worth checking out. While it's true that their inventory may not be as vast as other online retailers, their selection is still worthwhile. However, it is worth noting that some items may be out of stock. Despite this issue, their customer service team is top-notch and makes up for any shortcomings in their inventory. The cigars themselves are truly exceptional, and it's clear that Cigar Smokes takes great care in selecting their products. If you're in the market for high-quality cigars, there's no doubt that Cigar Smokes is a great choice. Though it would be even better if they could update their inventory with more options in the near future. Even so, I wouldn't hesitate to order from them again thanks to their unbeatable customer service and top-tier products.

As someone who has had the opportunity to make a purchase through Cigar Smokes (cigarsmokes.com), I must say that I found the payment interface to be quite a pain in the neck. The whole process of making a payment for my order proved to be a rather frustrating experience, as I initially encountered issues with my card not being properly identified by the system. Additionally, it was quite inconvenient and time-consuming to have to return to the menu after receiving the message that my transaction had failed, which meant that I had to start over and re-order my entire purchase from scratch.

While I appreciate that Cigar Smokes offer a wide selection of high-quality cigar products, and that their website is overall easy to navigate, these payment issues did detract from my overall satisfaction with the experience. I would highly recommend that the team behind Cigar Smokes put in the necessary effort to fix these problems, so that future customers can enjoy a hassle-free and seamless shopping experience on their website. This would certainly make a significant difference in terms of improving the overall customer experience, and would undoubtedly lead to greater customer retention and loyalty in the long run.

Cigar Smokes is an excellent online store that provides premium quality Cuban cigars that are hard to find in the United States. As a passionate cigar lover, I have been on the lookout for reliable sources that offer authentic Cuban cigars, and Cigar Smokes has exceeded all my expectations.

Their collection of cigars is not only vast but also of the highest quality, which truly caters to the needs of authentic cigar aficionados like me. I recently purchased a few Fundadores cigars for my grandfather, who escaped from the infamous regimes of Gheorghiu-Dej and Tito by swimming across the Danube. So, getting his hands on these iconic Cuban cigars was truly an emotional and heartwarming experience.

Their cigars are reliable and genuine, so I can confidently recommend them to anyone who is looking for a reliable supplier of high-quality cigars. Moreover, Cigar Smokes' customer service is perfect; they promptly respond to my queries and ensure that my order is delivered on time.

In summary, I highly recommend Cigar Smokes for all the cigar lovers who crave authentic Cuban cigars. They offer a fantastic range of cigars at fair prices and an excellent shopping experience with efficient and transparent transactions. So, do not wait any longer and give Cigar Smokes a try; you won't regret it!

I recently had a rather frustrating experience with Cigar Smokes, which I feel compelled to share. I was excited to try out their selection of premium cigars, and eagerly set about browsing the site and adding items to my cart. Unfortunately, my excitement quickly turned to confusion and irritation as I encountered numerous technical difficulties with the ordering process. Despite the fact that the little cart icon at the top of the page indicated that I had items in my cart, I repeatedly received messages indicating that there was nothing in my cart whenever I attempted to proceed to checkout. This led to a significant amount of backtracking and re-adding items to my cart, which was both time-consuming and frustrating.

Another issue I encountered had to do with my US $100 rewards. While I had expected to be able to easily access and apply my rewards towards my order, I found that I was only allowed to access $50 worth of rewards. This left me feeling shortchanged and disappointed, as I had been looking forward to taking advantage of the full value of my rewards.

Overall, my experience with Cigar Smokes was far from ideal. While I appreciate the company's attempt to offer a wide selection of high-quality cigar products, the various issues I encountered with the ordering process left me feeling frustrated and dissatisfied. If you are considering making a purchase with Cigar Smokes, I would advise proceeding with caution and being prepared for potential technical difficulties to arise.

I recently had the pleasure of trying out Cigar Smokes, an online retailer specializing in high-quality cigars. Specifically, I received an order of Romeo & Juliette Wide Churchills, and I must say - I was thoroughly impressed with the product and the service I received.

First of all, the cigars themselves were in impeccable condition. They were clearly well cared for and arrived at my doorstep looking just as pristine as they would have in a top-notch cigar shop. When I lit up my first one, I was delighted by the rich and complex flavor - exactly what I was hoping for.

Of course, the product is only half the equation, so I was also eager to see how the ordering and delivery process would go. In this respect, Cigar Smokes did not disappoint. My order arrived in just three weeks, which was well within the delivery schedule I had been quoted. It was clear that the company takes care to ensure that their customers receive their orders in a timely fashion.

All in all, I was very satisfied with my experience with Cigar Smokes. In fact, I was so impressed that I immediately placed another order for a box of cigars, with full confidence that I would receive the same excellent service. If you're in the market for high-quality cigars and want to buy from a reputable and reliable online retailer, I can definitely recommend Cigar Smokes.

Greetings! I recently had the pleasure of shopping on cigarsmokes.com, and I must say that I was pleasantly surprised with my experience. This was my first time purchasing cigars from the website, and I was immediately taken by their competitive prices. Not only were their prices lower than the majority of other Cuban cigar sellers, but I was quickly impressed with the potential quality of their products.

Given my background and familiarity with cigars, I was initially skeptical about the quality of what Cigar Smokes had to offer. However, my curiosity got the best of me and I decided to give them a try. To my surprise, the cigars I received were of superb quality and were comparable to what I've purchased from other vendors in the past. The overall experience exceeded my expectations, and I am now a satisfied customer.

One thing that I appreciated about Cigar Smokes was their limited selection of cigars. It can be overwhelming for customers to navigate through websites with a plethora of choices, especially when purchasing Cuban cigars. In contrast, Cigar Smokes' selection was not overwhelming, making it easier for me to quickly find what I was looking for. I believe this adds to the allure of the website, as it seems to cater to those shoppers who know what they want when it comes to quality cigars.

Lastly, the ordering process was incredibly straightforward, and I was able to complete my purchase without any issues. The website itself is user-friendly, and I was able to navigate through the various sections with ease. Overall, I highly recommend Cigar Smokes as a reputable vendor, with great merchandise, competitive prices, and a seamless shopping experience. Cheers to happy smoking!

I recently purchased a staggering 300 dollar worth of cigars from cigarsmokes.com with the promise of a delivery to the UK. Unfortunately, my experience with this company left me feeling extremely disappointed and dissatisfied with the quality of their products and their customer service.

When I received the shipment, I noticed that the Cuban cigars they sent me were dry and damaged. All of the cigars had cracks, and the packaging was dusty. Any cigar connoisseur knows that cigars should be kept in a humid environment to maintain their freshness and flavor, but sadly, these cigars were bone dry and effectively useless. I was highly disappointed that they didn't even bother to store the cigars properly.

When I tried to contact the company regarding the damaged cigars, they promised me compensation but failed to deliver on their promises even after waiting for a month. This further added to my frustration and displeasure with their service.

To make matters worse, I noticed that they often use sneaky tactics to lure customers into spending more money. They would add "points" to your account as a means of encouragement to purchase more items. I would highly recommend that you stay away from this business as it appears to be a trap for customers to spend more money to get damaged goods.

To add insult to injury, my cigar box seals were broken, indicating that the products were mishandled somewhere during the transportation process. Overall, my experience with cigarsmokes.com left me highly dissatisfied and with a bad taste in my mouth (pun intended).

egarding my experience with Cigar Smokes (cigarsmokes.com), I must say that it has been nothing less than satisfying. From the extensive collection of cigars to the easy-to-use website, everything here is top-notch.

I was thrilled with the variety of options that the website offers, making it convenient to find different types of cigars without having to physically visit multiple stores. The thorough descriptions and clear images of each cigar made it easier for me to select the one that would suit my preferences best.

Furthermore, the checkout process was seamless, and the delivery was prompt. The cigars were well-packaged, ensuring that they arrived in good condition. I was able to enjoy my cigar without any hassle.

What I particularly appreciated was the customer service team's effort to ensure that I had a pleasurable experience. They were responsive, helpful, and accommodating. It was evident that they were knowledgeable about cigars and were passionate about their craft.

In conclusion, I would recommend Cigar Smokes (cigarsmokes.com) to all cigar enthusiasts out there. Their website is user-friendly, their collection is impressive, and their customer service is unparalleled. I will definitely be returning for my next purchase.

Upon ordering from Cigar Smokes, I was disappointed to find that my cigars arrived lacking in proper humidity, which greatly diminished the quality of my smoking experience. Additionally, despite paying for expedited shipping, the delivery time was not as fast as I had expected. While the selection of cigars on their website is impressive, I would hesitate to order from Cigar Smokes again due to my unsatisfactory experience with their shipping and handling processes. Overall, while the quality of their products may be good, the lack of attention given to proper storage and timely delivery detracts from the overall appeal of this website. For those looking for a more reliable online cigar retailer, I would recommend exploring other options.

My experience with Cigar Smokes has been nothing but exceptional. I recently purchased cigars from their website for the second time, and I must say, it's always a pleasure ordering from them. From the seamless online ordering process to the timely delivery of my order, every aspect of my cigar-buying experience has been top-notch.

The website is incredibly user-friendly, making it easy to navigate and find exactly what I was looking for. They have an extensive selection of cigars, ensuring that there's something for every taste and budget. The prices are also very reasonable, and I appreciate the great deals and discounts they offer on their products.

What I admire the most about Cigar Smokes is their commitment to quality products and customer satisfaction. The cigars I received were well-packaged and carefully handled, ensuring their freshness and quality. They also provide excellent customer support, responding quickly to any inquiries I've had.

Overall, I highly recommend Cigar Smokes to any cigar enthusiast looking for quality products and exceptional customer service. They never disappoint, and I have no doubt that I'll be a loyal customer for years to come.