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Solo Cigars Profile

Solo Cigars

www.solocigars.com

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1.0 2 Complaints
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1:34 pm EDT
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Solo Cigars - Review: Solo Cigars - A Wide Selection of High-Quality Cigars with a Few Payment Limitations

If you're a fan of cigars and are looking for a reliable online source to purchase some from, you may have heard of Solo Cigars. This website offers a variety of high-quality cigars from around the world, but how reliable is it when it comes to payment options?

One reviewer expressed frustration about their inability to use their MasterCard on the site. While this may be a disappointment for MasterCard users, it's important to note that Solo Cigars does accept a variety of other payment methods including Visa, American Express, Discover, and even PayPal. It's always a good idea to double-check the accepted payment options before making a purchase on any website.

Aside from the payment issue, Solo Cigars offers a wide selection of cigars that can appeal to anyone, from novices to seasoned smokers. The website is easy to navigate, allowing customers to search by brand, origin, or even price range.

Solo Cigars also offers a rewards program, giving customers the opportunity to earn points towards future purchases. The company also offers a 100% satisfaction guarantee and a price match guarantee, which can give customers peace of mind when making a purchase.

In terms of shipping, Solo Cigars offers free shipping on orders over $199. While the website doesn't mention anything about international shipping, it's worth reaching out to customer service to inquire.

Overall, Solo Cigars may not accept MasterCard, but it still offers a variety of payment options for its customers. The website is easy to use, offers a wide selection of cigars, and has additional incentives for customers such as a rewards program and satisfaction guarantee.

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2 Solo Cigars Complaints

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12:55 pm EDT
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Solo Cigars Excellent Selection and Service from Solo Cigars, But Where's My Promo Code?

I have been a dedicated customer of Solo Cigars and have always been impressed with their extensive selection of high-quality cigars. I must admit, one thing that has always disappointed me is the fact that I have never been offered a promo code. I feel that, as a loyal customer, it would be nice to receive some sort of discount or promotion to show appreciation for my continued business.

That being said, the customer service at Solo Cigars has always been top-notch. Any questions or concerns that I have had are always promptly addressed and resolved to my satisfaction. Shipping is also very quick and efficient, which is important to me when ordering online.

Overall, I would highly recommend Solo Cigars for anyone looking for a great selection of cigars and excellent customer service. Though I would love to receive a promo code at some point, I am still a satisfied customer and will continue to do business with them in the future.

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Is Solo Cigars Legit?

Solo Cigars earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Solo Cigars to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Solo Cigars is known for their high standards and safety. If you're thinking about dealing with Solo Cigars, it's wise to check how they handle complaints.

Solocigars.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Solocigars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Solocigars.com you are considering visiting, which is associated with Solo Cigars, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Solo Cigars have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Solocigars.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Solocigars.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The solocigars.com may offer a niche product or service that is only of interest to a smaller audience.
  • Solo Cigars protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

Overview of Solo Cigars complaint handling

Solo Cigars reviews first appeared on Complaints Board on Apr 10, 2023. The latest review Review: Solo Cigars - A Wide Selection of High-Quality Cigars with a Few Payment Limitations was posted on Apr 12, 2023. Solo Cigars has an average consumer rating of 1 stars from 2 reviews. Solo Cigars has resolved 0 complaints.
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  1. Solo Cigars Contacts

  2. Solo Cigars phone numbers
    +1 (800) 807-8526
    +1 (800) 807-8526
    Click up if you have successfully reached Solo Cigars by calling +1 (800) 807-8526 phone number 0 0 users reported that they have successfully reached Solo Cigars by calling +1 (800) 807-8526 phone number Click down if you have unsuccessfully reached Solo Cigars by calling +1 (800) 807-8526 phone number 0 0 users reported that they have UNsuccessfully reached Solo Cigars by calling +1 (800) 807-8526 phone number
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  5. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 12, 2025
Solo Cigars Category
Solo Cigars is ranked 5 among 6 companies in the Tobacco Products Top category

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