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CB Unauthorized Charges CIC Triple Advantage Credit Report Charging $12.95 a month out of checking account
CIC Triple Advantage Credit Report

CIC Triple Advantage Credit Report review: Charging $12.95 a month out of checking account 185

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Author of the review
12:00 am EST
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They have charged $12.95 a month out of my checking account for the past two months. I DON'T WANT A CREDIT REPORT SERVICE! Just looked into free credit report to see what was entailed, and all of the sudden they are taking out money every month. Don't need it..don't want it. How do we get rid of them?

185 comments
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tigger
,
Oct 20, 2008 4:18 pm EDT

they charged me for 14.95 and i dont know why how can i get more informaton on whether talking to someone to cancel this please i need help

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spud
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Sep 20, 2008 3:55 pm EDT

they are charging my account 29.90 and i dont know who they are i didnt consent this and want my money babck i will go to the law if i have to to deal with these people this is the second time its happened the first time it was 14.95 now its more its bull ### what they do.

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sherrie fields
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Jun 22, 2008 3:05 pm EDT

I used this credit report and canceled my membership and they are still charging my debit card. How can I stop this from happening? Beware all!

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katye
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Jun 01, 2008 6:24 am EDT

I was charged 14.95 erroneous charge for a credit check. I did not authorize the charge. What can I do? Plz advise smb!

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Yeasmendia Young
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May 29, 2008 6:27 am EDT

I`m being charged by a company I used one time which was supose to be free.I want my name off this so called one time free credit report scam.

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Jessica Blais
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May 24, 2008 6:55 am EDT

I have never heard of this company and now there is a 49.95 charge on my credit card. I have not requested a credit report or signed up for any credit monitoring services. Does anyone have a website or phone number I can call to dispute the charges with the company themselves instead of through my cc company?

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Esther Jordan
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May 01, 2008 3:33 am EDT

Demand is made hereby for a full refund. These are unauthorized charges. As advertisedI had only requested a free credit report ONCE, never had logged back onto the site again...and never got a credit report.

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Edwin G. Medina
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Feb 07, 2008 12:00 am EST

I don't know why I am being charged this monthly amount if I don't even use them. I use freecreditreport.com and pay $29.95 for the three reports. I shouldn't be paying this expense when all I am trying to do is keep on top of my credit.

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todd mark evans
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Dec 22, 2007 12:00 am EST

I have been charged monthly since i did a free look at my report. Finally got a hold of them. But had quite a few charges without my notification.

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Marie Fox
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Sep 06, 2007 12:00 am EDT

The charge was supposed to be $12.95, with ability to cancel within 30 days. Amount showing on my credit card is $34.95.

Beware of this fraud!

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Bradford Butterfield
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Aug 21, 2007 12:00 am EDT

I only wanted a free credit report, but immediately began getting charged 12.95 a month for something that I can't even use. What a scam!

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Joy Beery
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Jul 20, 2007 12:00 am EDT

Hi, I had a free credit check and now they are withdrawing money from my account every month! How do I stop it? I see from other complaints that they don't stop it!

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poochie
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Nov 21, 2008 10:20 am EST

charged my credit card 14.95 i never gave permission to do

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poochie
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Nov 21, 2008 10:03 am EST

never gave permission to charge my credit card

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Robert Bain Snell
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Sep 10, 2007 12:00 am EDT

I used this company once to obtain my credit report. I ad said it was free. After that I have been receiving charges on my credit card. I used this company only one time. I should not be charged anything.

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Michelle Ferguson
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Nov 10, 2007 12:00 am EST

I was charged twice on my account for the same amount of $12.00. Once on 10/20/07 and again on 11/10/07. I never authorized these charges and I see I'm not the only one that has this complaint.

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David
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Feb 15, 2008 11:09 am EST

I have not received a credit repost from this company and they are charging me $12.00 almost every month from my credit card!

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saraboykin
Fort Irwin, US
Jan 20, 2011 2:55 am EST

They did the same thing to me and I was charged 14.95 when I signed up for a free 7 day trial on annualcreditreport.com. Then, when I called in the lady said my account went past the 7 days even though I just did it the same day. Then she said she cancelled. When I checked my account and saw the charge I called again and the lady argued with me and told me that my account never even went through and then continued to argue and say that only a 1.00 charge was on my account to verify it, I told her that she was wrong and that my account was charged the 14.95 and she said I had to wait 3-5 business days and then if it goes through call again blah blah. She was rude. We are an Army family and this is how we get treated? I am so- angry. I am going to call the 1 800 number Mitch provided which is the same number that was on my account, but I will also be filing a dispute so that they never go through my account again!

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idp_nl
, NL
Jan 10, 2011 8:39 am EST

My credit card was charged by CIC CE Credit report with 43 euro, as a result of multiple charges in a day.

I never heard of this company and I never gave any of my data to this company. My bank blocked my card as a result of this fraud attempt.

I am not sure how this fraud happened, I am really careful with my credit card data. According to the comments I see here, this company is mostly targeting US accounts. I live in the Netherlands and I traveled to US last March and after that I have only made a transaction through credit card recently with a famous company in the US. I was really displeased with that transaction, but I will look this further before posting the company name, since I am not sure they are responsible for the disclosure of my data.

It's so surprising that this CIC CE Credit is been active since 2007 at least! How are they allowed to continue doing this?

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johneucare
Jacksonville, US
Nov 16, 2010 2:47 pm EST

I had the same exact experience as the previous complaint described. After finding an UNAUTHORIZED charge to my checking account I found out that it was from Freecreditreport.com after apparently not canceling service that was deceivingly slid into a $1 check your credit score offer I had paid for a little over a week before. I am now in the process of posting to everyone I know and anywhere on the Internet I can find about this experience since apparently even my bank now will not reverse the charges. This will be the toughest $19.95 they ever stole from anyone because I know how much bad press I can stir up... Too bad they had have to steal to stay in business but this victim is NOT rolling over for it.

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Marilyn Diaz
, US
Aug 08, 2016 6:47 am EDT

Totally agree. I just had my card replaced and already I just got online and it's only a $1.00, but of course that is too check that you have a valid account. But Thank got bank declined it, they didn't have the right experiation date. Other wise who knows, but I am still tracking.

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ChristianCCCC
, US
Sep 13, 2009 6:06 am EDT

I am sueing them with my lawyer on monday. I called twice and spoke to two supervisors who told me it would be canceled. I got a letter saying they increased the charge due to cost of service. No cancelation letter. They are thieves!

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Tim
, US
Jun 17, 2009 2:33 pm EDT

I tried to call the number and cancel, and i was informed they couldn't because there system is down. She said the rain is causing it! Give me a break.

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Janet A
Roscoe, US
Jun 16, 2009 10:47 pm EDT

If this isn't illegal, IT SHOULD BE.

We did the 'FREE' credit report also. In order to actually get the report, you are forced to select an option, which apparently signs you up for this service. Whether you want it or not, you have no choice, in order to access your 'FREE' credit report.

BEWARE, BEWARE, BEWARE. Guess the old adage, "if it sounds too good to be true, it probably is" applies to this also.

Thanks for the suggestions on how to cancel this service. Unfortunately, I have to wait until tomorrow to try cancel this ripoff. There is no answer at that number at night.

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SLH
Pleasanton, US
May 13, 2009 3:11 pm EDT

If you are a Countrywide customer, it could be because you accepted a free offer from them because your loan information was compromised and freecreditreport.com did not process it properly.

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SLH
Pleasanton, US
May 13, 2009 3:10 pm EDT

A couple of things:

1. I'm so glad to see this public forum with both helpful information AND validation.

2. Thank you very much to the person who posted the phone number. I used it and it was helpful.

3. I too was perplexed by the source of the charges, but have now figured it out and now that I have...I AM FURIOUS.

4. I think this is related to a Countrywide incident that occurred in September of 2008.

5. I was part of a large group of people who had a Countrywide home loan that was compromised by a fraudulent Countrywide employee. We all received notifications that our personal information had been accessible by an employee who turned out to be conducting criminal activities. Countrywide notified us of the risk and offered a free one year subscription to a credit reporting agency as a way of offering some level of protection and compensation for our troubles. We were given a website and a promo code. Literally thousands of us must have logged on about the same time, which may have caused some trouble for freecreditreport.com's website. I do know that I had to try to get in 3 times and that while I did follow the directions in the Countrywide letter, and I did use the promo code, it was very difficult to accomplish. I remember being suspicious and frustrated at the time. Now Melissa at freecreditreport.com [protected]) tells me that she has no record of my having used the Countrywide promo code, that I am signed up as a regular member and that freecreditreport.com considers their $12.95 monthly charges to me to be legitimate and nonrefundable. She has cancelled my account as of today and has given me an address where I can send my letter from Countrywide to prove it was supposed to be a free gift account to me so I can ATTEMPT to be refunded.

6. I cannot BELIEVE the vicious irony of being associated with this company BECAUSE my identity and finances had ALREADY been compromised. It's Murphy's Law on steroids with artillery.

7. I am HUGELY suspicious of this company (freecreditreport.com) not only because of how flakey the original login process was, but also because of the sheer numbers of us who seem to be in the same predicament. A handful of people is user error, websites FULL of people is company malfeasance.

8. I can't help but wonder if Countrywide (B0fA) knows what happened to their gift.

9. I could go on, and I'm sure you can detect that in this post, but my point has been made and I'd better go before my rant rambles on further. ;) Let me just say that many of you may be Countrywide customers too and I wish you well with your attempts to rectify this. Thanks for your help in my efforts. Take care.

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Rob Banks
cha, US
Apr 15, 2009 6:29 pm EDT

Step 1.) Call [protected]
2.) Press 1
3.) Tell them to cancel your account and give you a FULL refund. Be civil. Be calm.
(they will probably put you on hold here)
4.) Decline their offer for a 1-month refund. Ask them for their name and employee number for your police report. Ask for a manager, get her name and employee number as well. Be civil. Be calm.
5.) At this point, they gave me a full refund for all charges including taxes.

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elena
Staten Island, US
Mar 15, 2009 11:56 pm EDT

i am being charged 6 times amonth for this i never ordered credit reports! and to make matters worse is that this is my debit card they are taking money from how do we stop them isnt this illegal?

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jessicer420
, US
Mar 10, 2009 10:38 am EDT

I'm sorry, but this was your fault. Nothing in life is free. Cancel your credit card and don't use it for "free" stuff anymore.

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nessaxoxo
Antioch, US
Feb 05, 2009 5:54 pm EST

I just called and cancelled the "membership" that I NEVER signed up for, and the man tried telling me that I had to call back before the 4th every month to make sure I wasn't going to be charged! WTF? If this isn't a scam I don't know what is. . .THANK YOU VERY MUCH FREECREDITREPORT.COM! I used to sing that stupid song all the time, but now it sucks!

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christinaortiz
Auburn, US
Jan 25, 2009 5:55 pm EST

went online and they took out 14.95 without me knowing and i want it back. never went through this company. and i dont need a credit report. another place has done this recently too.

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Jenwer
Springfield, US
Jan 14, 2009 5:48 am EST

I think I may have had a credict check with them too and they to took 14 out if mine and my husbands account making us even more minus then we where allready.Witch sucks because we wanted to take our kids to chuckie cheese and I wanted to get a pair of pants that are only sold at the mall in my moms hometown and I have a coupon and now I can't even do that on Monday.This sucks.

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Colette Kosonovich
Hoffman Estates, US
Aug 08, 2016 6:47 am EDT

They keep taking $11.95 a month out of my bank account and I still have not seen any credit report, nor did I authorize them to keep taking money out of my account every month. I want this to stop immediately

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Lori
, US
Dec 24, 2008 3:29 am EST

This happened to me too. My husband and I checked our credit scores online a few months back. Since then, CIC Triple Advantage has been charging us for $14.95 twice per month (for me and my husband, I guess). We didn't know we signed up for any extra services. And like many people, we overlooked our credit card statements. I called my credit card company immediately and talked to the fraud department. The fraud department credited me all the charges. They issued me a new card so that CIC can never charge me again. So please try to contact your credit card company right away.

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Neil
Bonita, US
Dec 09, 2008 4:24 pm EST

I also recieved a charge to my card recently by this company. Can someone tell me how to fix this because I can't seem to find a number anywhere to call for information!

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Cindy L.
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Aug 08, 2016 6:47 am EDT

This company charged my credit card without permission to do so. It really amazes me that they charged my card $80.00 total.

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Grace Waithera
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Nov 22, 2008 10:31 am EST

Please cancel all further requests for payments in the amount of $14.95 from my Chase Credit Card.

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Diane M. Coe
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Nov 18, 2008 10:26 pm EST

I did not want a monthly credit report. I only wanted to inquire about a one time report on my credit. I did not authorize continual monthly reports with a charge to my credit card. Please stop the monthly credit reports immediately. Please debit my credit card account in the amount of $25.90 for the last two months (October and November, 2008)

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ashley
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Nov 12, 2008 8:58 am EST

i was on freecreditreport.com a few days ago... i put my credit card info in thinking there are people out there that want to keep looking at their credit report. i was checking my check book online and there is a charge for 14.95? i havent called yet but what is there deal. i thought that they were the best credit place you can go to to get your credit score. you always see them on tv... i guess we know why now?

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melissa
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Oct 17, 2008 8:08 am EDT

How do get a hold of cic ce credit report...they are charging my credit card 14.95...almost every week...i NEVER SIGNED UP with this credit report place...does anyone have a number i can call?