Menu
For Business Write a review File a complaint
CB Unauthorized Charges CIC Triple Advantage Credit Report Charging $12.95 a month out of checking account
CIC Triple Advantage Credit Report

CIC Triple Advantage Credit Report review: Charging $12.95 a month out of checking account 185

M
Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They have charged $12.95 a month out of my checking account for the past two months. I DON'T WANT A CREDIT REPORT SERVICE! Just looked into free credit report to see what was entailed, and all of the sudden they are taking out money every month. Don't need it..don't want it. How do we get rid of them?

185 comments
Add a comment
T
T
Tanja Swain
Oct 16, 2007 4:55 pm EDT

They have been charging since last December 06. I have called them every month and it continues to charge my acct $12.95. What a nightmare? This is unbelievable and what a rip off. Please advise? Something has got to be done to stop this scam?

G
G
Gianni Torres
Oct 23, 2007 6:36 am EDT

I am having the same problem with this company. I thank Mitch Roper for providing the the telephone number. I am on the phone with them now. I hate this. They are thieves. Just so you know they are from www.freecreditreport.com. Apparently even if you cancel within the 30 day trial period they keep your information and charge you whenever they feel like it. I have a credit card hold on my checking account for $12.95.! BEWARE!

M
M
Mark E. Young II
Oct 29, 2007 12:00 am EDT

I signed up for a free credit report through Freecreditreport.com. Then the charges began to roll in at $12.95 every month. I requested a cancellation of my account that apparently fell on deaf ears. After 3 months of charges, I eventually had to escalate my request via phone to a supervisor. The number called was [protected]. The hold was lengthy, but well worth it. I guess I'll see next month if the charge still shows up.

K
K
Kristi Adam
Oct 30, 2007 12:00 am EDT

It has been well over a month that I was even expecting to have a look at my FREE credit report. Of which I have never recieved. To my surprise I am having money withdrawn out of my account. How is this even possible for this to happen. so pissed off !

M
M
Michelle Ferguson
Nov 10, 2007 12:00 am EST

I was charged twice on my account for the same amount of $12.00. Once on 10/20/07 and again on 11/10/07. I never authorized these charges and I see I'm not the only one that has this complaint.

A
A
Alyse Smith
Nov 14, 2007 11:47 pm EST

They keep taking money from me without my permission!

D
D
Danielle
Nov 23, 2007 12:00 am EST

They have done the same thing to my fiance'. Lucky he caught it within 3 moths of the first charge. He called and cancelled and then raised a little hell until they refunded the last charge. Then he disputed the other 2 moths with his credit card company. I found it funny that when he gave the name on the statement to the costomer rep. she immediatly knew it was free credit report. com, without even looking it up on the computer! She immediatly refunded the other 2 months and blocked CIC from charging him again. Looks like Bank of America has dealt with them before...and I wouldn't be surprised if they have sued CIC. My fiance' did some checking on the net and found that there are lawsuits against CIC in 6 different states already! I just want everyone to know that if you stay persistant with CIC and your credit card company, you can get ALL of your money back.

S
S
Steve Fischer
Dec 02, 2007 10:38 am EST

The same thing happened to me, this is totally deceiving. I saw their commercial on network TV so I assumed they were legit. Please stay away from freecreditreport.com.

P
P
polysci
Dec 10, 2007 6:28 pm EST

They took $11.95 per month on my debit card without my authorization for about one year! How can I get my money back? Thank you very much!

L
L
Lixa Lumis
Dec 11, 2007 8:32 am EST

I got hit TWICE! They got my checking accounts for $11.95 and $12.95 each month! I called and canceled, but got charged AGAIN the very next day! THIS is TRULY a scam!

K
K
Kenneth D. House
Dec 11, 2007 4:27 pm EST

I would like my money back, for 2 months now you have been taking it out of my checking account and was not authorized to take 12.95 each month, that is wrong and I will do everything in my power to stop people like you...

T
T
Thomas John Backman
Dec 12, 2007 6:46 pm EST

This is bullcrap! This is happening to me too! What is this all about?

E
E
Eric Taylor
Dec 17, 2007 4:44 pm EST

I also got ripped off on a 30 day trial at www.freecreditreport.com. We called and cancelled before the 30 days and got charged anyway. I called and complained they said we had NOT called to cancel and that they would be charging us anyway. PERIOD!

The US Attorney General needs to intervene with this company!

W
W
Wesley
Dec 18, 2007 4:09 pm EST

Same thing here also, all I wanted was my free credit report and they started charging me and can find no way to stop it.

S
S
Stephanie Brausey
Dec 21, 2007 8:29 am EST

I guess i'm joining a large poplulation of victims here...i called the [protected] number provided above by mitch - thanks - they admitted to be connected with freecreditreport.com this is terrible to take advantage of consumers this way! I cancelled the membership, but i'm filing a dispute with my bank!

T
T
todd mark evans
Dec 22, 2007 12:00 am EST

I have been charged monthly since i did a free look at my report. Finally got a hold of them. But had quite a few charges without my notification.

D
D
Donna Trotter
Jan 01, 2008 9:52 pm EST

I was just checking my account and of course balance was not what it suppose to be so I just thought that the bank just added wrong (not) becuase it was saying that I had less but wasnt showing what was took out so I call the bank and they tell me that there was 12.95 took for a credit report and what was so bad I havent even gotten a report so yes these folks got the wrong one I want my money back and if they take anymore money Im going to slap a suit on them, Ive read some of the comments that you all say that they say when you call them well Im calling them tomorrow and they best not tell me that they are going to keep taking my money.

X
X
xxx
IN
Jan 02, 2008 9:32 am EST

This is the most ridiculous scam I have ever experienced. I had to receive a credit report because of identity theft and never new that I was getting into this. I had to google to see what triple advatange was. The first link that came up was this one...what does that have to say about freecreditreport.com? I think that if I signed up for something I would know what I was paying for. The things people do to take your money is absolutely insane.

R
R
Rachel Bentley
Jan 02, 2008 1:44 pm EST

I am having the same problem! I TRIED to access my credit report through freecreditreport.com and and for whatever reason wasnt able to. NOW I am being charged $12.95 for the past two months when I didnt sign up for any services AND havent even got to check my credit report! Has anyone had any luck stopping the charges? I already dont intend on getting any money back but I would like to at least stop them from takng anymore!

A
A
Annie
Jan 05, 2008 9:51 am EST

I struggled with this company as well- If anyone else is struggling and wants to cancel this membership- CALL [protected]. The name of the business is CIC Triple Advantage.

C
C
Chris Bowen
Jan 07, 2008 3:36 pm EST

Thank you for the number. I called and cancelled. Just so others know they will try to convince you that since you already payed for the month that you should just use the services they provide. I think i said "No thank you, i would just like to cancel now" six or seven times during that phone call. Good luck to the rest of you.

K
K
Kathy S Carlson
Jan 11, 2008 4:59 pm EST

I took a look at my "free" credit report and then started getting charges on my debit card. I can't find any way to get rid of the charges or find out what benefits I am supposed to be getting for my $12.95 per month. Does anyone know the website address?

K
K
Katie B
Jan 13, 2008 7:29 am EST

Lucky me, i'm the next to be hit with unauthorized charges to my checking. I had my identity stolen and just got it all fixed, and now i have to deal with all this crap! When i get a hold of them today i am going to raise hell... number is [protected] in case anyone else needs it...

A
A
Ash Plimpton
Jan 14, 2008 6:09 pm EST

These guys are crooks! How can they get away with this garbage? Can you imagine if you're overdrawn because of these guys? Will the bank refund you overdraft charges? No! Will the company give you a refund? Not without fighting tooth and nail. These guys need to be stopped and removed from the internet. Who knows what they are doing with our credit.

D
D
Dustin William Berryman
Jan 15, 2008 12:00 am EST

Some time ago I entered into what I ultimately determined was an on-line scam to get on-line users to buy into different companies asking me to choose several different companies to go to and to fill out requested information. At the end there was to be a gift certificate for $500.00 given to Lowe's it was right before Christmas and I was broke so I decided to try it. The first section was alright and ultimately did not cost me anything but after completing the requirements for one section it would move you to another section each time promising that this would be the last section. In all I submitted to Blockbuster Video and recieving movies from them via mail, I was able to contact them and cancel the deal. Then several major credit card companies of which I was not approved and therefore not eligible to move past those sections it was impossible for me to reach the end. In addition was Columbia house video which would not except my cancellation and I am still fighting with. Then several on-line business oppurtunities one of which I contacted but after finding it to be a pyramid type set-up promptly backed out of but still recieve a minimum of two phone calls every other day from a George Jones [protected] and a woman of which I can't remember the name [protected]. In addition my e-mail has been bombarded with junk e-mail from differnet companies (FreeMusic Connection, www.victor.cubbitu.com/?, and others) of which no matter how many times I un-subscribe continue to send me more than sixty e-mails a day many of them duplicated 6-8 times and being sent at the same time. Of these problems only CIC CE has managed to take money out of my account. HELP!

J
J
Josie Dee
Jan 16, 2008 11:15 am EST

These charges are due to the "membership fee". Be careful when you do the free credit report becuase if you do not call to cancel your account in the first 30 days of signing up for your "free" credit report you are going to be charged $14.95 a month, without them billing you! They claim it is on the first page of the credit report page. Be careful! Go to freecreditreport.com, get the contact number, and cancel your account ASAP!

F
F
Felicia Quesenberry
Jan 18, 2008 6:15 pm EST

I can't find a way to stop it either. I wanted a free credit report and now it's charging me $12.95. If you know of a way to stop it then let me know.

S
S
Sharon A Freeman
Jan 20, 2008 11:23 am EST

Same thing happen to me, I'm emailing them telling them to cancel. They are charging me twice a month! Never again!

L
L
Leita LaClair
Jan 20, 2008 3:46 pm EST

I have been billed 12.95 for 6 months for for the service. I understood that it was a free trial credit report, then I noticed it was being charged to my credit card. I called the Credit Card company and they connected me to the CICTriple Advantage Co. I told them I wanted to cancel, and I wanted nothing more to do with their company. I got billed again this past month which si the 6th month, I had notified them in November, and I got an email saying their last charge would be December 31st, 2007. So they got $ 77 from me for nothing but what I thought was a free credit report. Something should be done so that they cannot do this to people. I am on a limited income so every dollar is important to me. Please try to do something to stop this problem.
Thanks,

R
R
Ryan Trebilcock
Jan 27, 2008 8:12 am EST

I was charged $14.95 for looking at my credit report a second time! WTF?! How it that "free"?

L
L
laura williams
Jan 31, 2008 9:13 am EST

they took 14.98 out of my checking without permission i will get my money back i would like for that coward to show up on my door step he my get a suprise hell never forget!

K
K
Kyle
Feb 01, 2008 12:50 pm EST

I feel there should be a class action suit against this company to get the money back. I wish I knew where to actually start when filing a class action suit against a company.

K
K
Kyle
Feb 01, 2008 12:53 pm EST

I feel there should be a class action suit against this company to get the money back. I wish I knew where to actually start when filing a class action suit against a company.

phone number is [protected] & [protected]

V
V
Vivian Summers
Feb 06, 2008 5:09 pm EST

I'm so upset. This is the third month they have taken 12.95 from my account. Thanks for the number I'm trying to cancel now, this is so wrong. A total scam! By the way the # is [protected], but I've been on hold for ever! Good luck.

E
E
Edwin G. Medina
Feb 07, 2008 12:00 am EST

I don't know why I am being charged this monthly amount if I don't even use them. I use freecreditreport.com and pay $29.95 for the three reports. I shouldn't be paying this expense when all I am trying to do is keep on top of my credit.

M
M
Megan
Feb 12, 2008 1:15 pm EST

I just tried to call and get it cancelled and they asked for my social security number! I told him there is no way I'm giving that over the phone so he asked for the credit card # that is being charged...are you freaking kidding me?! So now I have to find another way to get this cancelled! I am SO MAD right now I want to scream!

D
D
David
Feb 15, 2008 11:09 am EST

I have not received a credit repost from this company and they are charging me $12.00 almost every month from my credit card!

A
A
Armando Gomez
Feb 17, 2008 2:25 pm EST

This is not really a scam... if you guys read the agreement you wouldn't be in this place... ###s.

T
T
Tara
Feb 19, 2008 1:56 pm EST

ME TOOOOOOOOOOOO. WHAT IN THE WORLD! I JUST LOOKED AT MY STATEMENT AND THEY CHARGED/DEDUCTED $14.95 FROM MY CARD AND THE NUMBER IS NOT A WORKING NUMBER WHAT THEY HAVE LISTED ON THE STATEMENT. DOES ANYONE KNOW HOW I CAN CONTACT THEM?

E
E
evie ford
Feb 27, 2008 6:45 pm EST

Is there any help with this company?I too am being charged $ 14.95
Not sure how this happened either. Any help or info on this would be appreciated.