CB Restaurants and Dining Chipotle Mexican Grill Complaints #122-141

Chipotle Mexican Grill Reviews and Complaints

Chipotle Mexican Grill review: Service

Sean Castillo of Roscoe, US

Dec 17, 2020 9:30 pm UTC

The last few times I used the app to place an order ahead of time for pickup the wait was 1/2 over the expected pick up time. As I waited for my order I watched customers come in, wait in line, place their order and leave while I waited. Order was for a ready time of 7:45pm left the restaurant with my food at 8:15. This has happened now at least 3 times in a row.. What is the point of using the app to avoid the crowds during a pandemic if we end up standing in the restaurant for a half an hour anyway? Not very good service if you ask me. Love the food... Need to fix the ordering ahead service.

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Chipotle Mexican Grill Contacts

Chipotle Mexican Grill phone numbers

+1 (800) 244-7685

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+1 (303) 595-4000

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+1 (949) 524-4126

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Media Contact

+1 (303) 222-5912

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Chipotle Mexican Grill emails

mediarelations@chipotle.com

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Chipotle Mexican Grill address

1401 Wynkoop St., Ste. 500, Denver, Georgia, 80202, United States

Chipotle Mexican Grill social media
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