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Chipotle Mexican Grill Reviews and Complaints

Chipotle Mexican Grill review: Plastic wrap found in chicken bowl

Lisa Douris of US

Feb 11, 2026 10:39 am EST

Verified customer

Featured review

Placed an order at the South River Road Bedford NH Chipotle for our physical therapy office like we do at least 2x a week. I ordered a chicken bowl and while eating I "partially" swallowed a 4" long tightly twisted plastic wrap. It caused choking since it was partially down my throat and partially in the back of my mouth. Pulled out and started vomiting. I continued to cough due to throat irritation of being pulled out . tried calling Chipotle Bedford NH and was directed to a "hub" for complaints. I could not speak to a manger/owner at the Bedford store which is very concerning.

Claimed loss: 5 hours loss of work (as of now ) , anxiety of choking and vomiting. 24hrs later still coughing from throat irritation. May go to my doctor to evaluate my throat irritation( scratched?)

Desired outcome: Compensation of food, loss wages from time loss at work, compensation for throat irritation, Drs visits etc

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+1 (800) 244-7685

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+1 (303) 222-5912

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Feb 11, 2026
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