CB Restaurants and Dining Chipotle Mexican Grill Complaints #122-141

Chipotle Mexican Grill Reviews and Complaints

Chipotle Mexican Grill review: Didn't receive refund for items I didn't get with the order.

olivepitsv of Corvallis, US

Mar 10, 2021 12:12 pm UTC

On 2/28 I ordered food online and picked it up at the restaurant. The order was ready when I arrived so I didn't watch it being made. The meat and other items totaling $12 wasn't in my order. I called veronica at the corvallis store on monroe right away. She said I didn't need to return (I live 15 minutes away) and she would refund the money to the credit card I used. She hasn't done that, and I want my refund.

Desired outcome: I want the $12 returned or at the very least a credit. At this point Im not sure I will eat at chipolte again.

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Chipotle Mexican Grill Contacts

Chipotle Mexican Grill phone numbers

+1 (800) 244-7685

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+1 (303) 595-4000

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+1 (949) 524-4126

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Media Contact

+1 (303) 222-5912

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Chipotle Mexican Grill emails

mediarelations@chipotle.com

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Chipotle Mexican Grill address

1401 Wynkoop St., Ste. 500, Denver, Georgia, 80202, United States

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