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Chipotle Mexican Grill Reviews and Complaints

Chipotle Mexican Grill review: Watchung NJ Chipotle doesn't offer the exotic drinks

Eric Martindale of US

Mar 30, 2026 6:32 pm EDT

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This Chipotle is in violation of franchise compliance. A franchise is supposed to offer everything on the Chipotle menu. So I ordered and went to fill up my drink, and the machine with the 3 exotic drinks is sitting empty. Staff says it's not for customers to use at this location, but THEY will mix it in the back of the store for you. That means I have to wait 5 or 10 minutes for my drink, and I can't easily get a free refill.

I intentionally choose Chipotle over other fast food to get the vinegar drink. It's good for my diabetes. Other fast food chains only offer high-fructose corn syrup drinks or zero-calory drinks that are even worse for your health.

I think they are doing it to cut costs.

Recommendation: Don't visit this particular store.

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Chipotle Mexican Grill phone numbers

+1 (800) 244-7685

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+1 (303) 595-4000

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+1 (949) 524-4126

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Media Contact

+1 (303) 222-5912

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Chipotle Mexican Grill emails

mediarelations@chipotle.com

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Chipotle Mexican Grill address

1401 Wynkoop St., Ste. 500, Denver, Georgia, 80202, United States

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