Billy.com
reviews and complaints

I run a moving biz in Philly, and I decided to give Billy.com a shot. I splurged on $400 worth of leads, hoping to get some solid prospects. But lemme tell ya, it's been a real bummer. Out of the 25 leads I received, every single one turned out to be a dud. The email addresses were all messed up, the phone numbers were wrong, and some folks weren't even planning on moving. It's a total waste of time and money, ya know?

To make matters worse, their customer service is a joke. I've been trying to reach out to 'em, but it's like they're playing hide and seek. I can never get a hold of anyone there. It's beyond frustrating, and I'm seriously considering filing a complaint with the Better Business Bureau (BBB). They need to step up their game and fix these issues, pronto.

Overall, my experience with Billy.com has been a major letdown. I had high hopes, but it's been nothing but disappointment. I wouldn't recommend it to anyone in the moving biz. Save your hard-earned cash and find leads elsewhere, folks. Trust me on this one.

So, I stumbled upon billy.com while I was on the hunt for a new place to call home. I gotta say, after I sent in my request for a quote, things started happening real quick. Licensed movers, all professional-like, started ringing me up in no time. They wasted no time in giving me quotes over the phone, and let me tell ya, it made my life a whole lot easier.

After carefully considering my options, I finally settled on one of these movers and signed on the dotted line later in the week. And boy, oh boy, did I make the right choice! The whole moving process was a breeze, thanks to these pros. They handled everything with utmost care and professionalism, leaving me with no worries whatsoever.

I gotta give credit where credit's due, and billy.com definitely deserves a shoutout. They hooked me up with some top-notch movers who made my relocation a smooth and hassle-free experience. If you're in the market for a move, I highly recommend giving billy.com a shot. Trust me, you won't be disappointed.

Man, let me tell you about Billy.com. Used to be a decent place, but things have gone downhill real fast. Ever since the new owners took over, the service has become a total nightmare. I mean, seriously, their customer service is a joke. They keep making promises to fix things, but they never follow through. It's like they don't even care about their customers anymore.

And get this, they had the audacity to charge me 200 bucks for some shoddy work. They had the nerve to promise me a refund, but guess what? They straight up ignored me. Can you believe that? It's like they think they can just take people's hard-earned money and not give a damn about it.

Let me give you a piece of advice, my friend. Don't even bother wasting your precious time and money with these clowns. Trust me, it's not worth it. There are plenty of other options out there that actually value their customers and provide decent service. Billy.com? More like Silly.com. Total shame, man. Total shame.

I gotta tell ya, Billy.com has been a real lifesaver for us. We've used it not once, but twice to find some movers, and let me tell ya, it's been smooth sailing both times. As soon as we hit that submit button, bam! Our phones started ringing off the hook with calls from a bunch of legit movers. We had our pick of the litter, and we went with the one that fit our needs like a glove. Can't stress enough how much we recommend Billy to all our buddies. And you can bet your bottom dollar that when the time comes for us to move again (hopefully not too soon, fingers crossed), we'll be hoppin' right back on that Billy train. Trust me, you won't regret it!

Oh no! Our moving truck showed up a day before we expected it!
We had planned for the crew to come the following morning. I quickly sent an email and a text to "Move It Bellingham", giving them only 2 hours' notice to switch the scheduled moving crew to that morning. And guess what? They managed to fit us in and found a crew for us. They arrived within 3 hours. Now that's what I call excellent customer service! The crew was efficient, careful, and extremely friendly. Oh, and did I mention the price was good too?

We've been using this company for as long as we can remember. They've always been there for us, quick as a wink, with account updates and reload options. We've never felt pushed to reload, which is a relief. Thanks to this company, we've been able to grow our business and reach a wider range of customers. It's all thanks to their professionalism and dedication to hard work. They make sure our small business doesn't get left behind.

After readin the other reviews, it seems I might have been the exception instead of the norm. I got next day service. The movers were on time, friendly, fast, efficient, and handled our belongings with care. They did try to charge way over the price we discussed because we went 15 over the time specicified, but after questioning the charge, they dropped the price down to a far more reasonable charge. Still a bit more than originally agreed but not by much. Overall it was professional and courteous. I was pretty happy with the service I got from Billy.com. The movers came right on time, which was a big relief cuz I had a lot of stuff to move and I didn't wanna waste any time. They were real friendly too, made me feel comfortable havin them in my home. They worked real fast and efficient, didn't waste no time at all. I was impressed with how careful they were with my stuff, makin sure nothin got damaged or broken. That's a big deal for me cuz I got some valuable things that I don't wanna see get messed up. But here's the thing, when it came time to pay, they tried to charge me more than what we had agreed on. They said it was cuz we went over the time limit we had talked about. I was a bit upset about that, cuz I didn't think it was fair to charge me extra when it wasn't my fault. But I spoke up and questioned the charge, and you know what? They actually lowered the price to somethin more reasonable. It was still a bit more than what we had originally agreed on, but not by much. So I gotta give em credit for that, for listenin to me and makin it right. Overall, I think the service was professional and courteous. The movers did a good job and I was happy with how everything turned out. I would recommend Billy.com to others lookin for a movin service.

I recently had a moving experience that left me feeling like a hostage in an extortion situation. It all started when I decided to use a moving company that was referred to me by Billy.com. I reached out to them for assistance, but unfortunately, they did not bother to reply to my inquiries.

On the day of the move, a guy named Justin, who I suspect may have been struggling with addiction, showed up. From the beginning, he demanded an exorbitant amount of money and even went so far as to take all of my belongings when I refused to agree to his outrageous charges. Frustrated and desperate, I had no choice but to contact the local police department for help. They intervened by calling the moving company's office, but even then, they failed to show up until 7 in the evening.

To make matters worse, Justin's professionalism was severely lacking. He arrived at my place at 9:25 am, but we didn't reach our destination until 10:40 am, with a 20-minute break in between. As if that wasn't enough, he then proceeded to demand additional payments from me. Firstly, he insisted on an extra hour of unloading, which he claimed would cost me $125, despite my contract clearly stating that it should only take 2.5 hours. Secondly, he tried to charge me $50 for gas costs, which were already included in the contract. Lastly, he demanded $60 for tax and surcharges, even though it was clearly stated that these fees were already included as well.

To add insult to injury, Justin verbally abused my entire family, using offensive language and even threatening to dump my belongings on the porch if I didn't pay up. The situation escalated when I asked for a receipt, and he became physically aggressive towards me.

In conclusion, if you're looking for a peaceful and stress-free moving experience, I strongly advise against trusting this moving company referred by Billy.com. They have proven to be unresponsive, unprofessional, and even abusive. Save yourself the trouble and find a more reliable and trustworthy option for your moving needs.

STAY AWAY!

Billy.com is a company I would advise EVERYONE steer clear of. Our company entered into a contract with this company, agreeing to a minimum weight disclosure for any leads that we agreed to purchase. After one month of sending leads per our contract (meeting the weight requirements we agreed to), they started sending leads that were well under the requirements set forth in our contract. Since you HAVE to put a credit card on file with them, they took it upon themselves to send us leads that were outside of our contract, and continually charged us for them, resulting in over $600 of wrongful lead charges. When they were caught and it was brought to their attention, they refunded only a portion of the charges. After months of going around and around with them, a representative (who will remain unnamed, but she knows who she is) agreed to refund the full amount. After a month of waiting for the refund to appear on our credit card, she finally got back in touch with us to let us know too much time had passed and "their system" wouldn't allow a refund to be processed so unless we would agree to a credit of $150 for future leads (right, like we want to do more business with these people), she pretty much told me I was SOL.
When suggesting that they cut our company a check, she told me that they don't use paper checks and wiring the money back to us was shot down as well.

Their word & contracts mean NOTHING.

Buyer beware of this company. Run fast from any potential agreement to do business with them.

Billy.com is a company that I strongly advise everyone to stay away from. Our company made a contract with them, agreeing to a minimum weight disclosure for any leads we agreed to purchase. After one month of sending leads according to our contract (meeting the weight requirements we agreed to), they started sending leads that were way below the requirements stated in our contract. Since you HAVE to put a credit card on file with them, they took it upon themselves to send us leads that were not part of our contract, and they kept charging us for them, resulting in over $600 of wrongful lead charges. When they were caught and it was brought to their attention, they only refunded a portion of the charges. After months of going back and forth with them, a representative (who will remain unnamed, but she knows who she is) agreed to refund the full amount. After waiting for a month for the refund to appear on our credit card, she finally got back in touch with us to let us know that too much time had passed and "their system" wouldn't allow a refund to be processed. So, unless we agreed to a credit of $150 for future leads (as if we want to do more business with these people), she basically told me I was out of luck.
When I suggested that they issue a check to our company, she told me that they don't use paper checks and rejected the idea of wiring the money back to us as well.

Their word and contracts mean NOTHING.

Buyer beware of this company. Run fast from any potential agreement to do business with them.

I've been working with Billy.com for the past 14 years, and let me tell you, their leads are top-notch! If you ever come across an issue, just follow the process, report the lead, and explain what went wrong. Over time, you'll see that the lead gets credited back to your account.

Now, there's this one person at Billy that I occasionally chat with, and let me tell you, they're a real gem for this business. Greg is someone you want to know because he can guide you in the right direction to benefit your business.

I've read some of the reviews here, and if you're starting out thinking that every lead you receive will automatically turn into dollars, well, you need to get more in tune with how the public operates. See, many folks hop on their computers, fill out online forms, and then never bother to check what they completed. In our fast-paced society, people are glued to their phones all day long. They don't want to talk on the phone; they just want emails and text messages. So, if you try calling and get no response, try sending a text or email instead.

Now, the cost of these leads is a business expense, and you can use them as such. Billy will definitely boost your business, but you have to do your part too. Back when I started 14 years ago, I was only doing 125 moves a year. But with Billy's help, I'm now doing over 500 moves annually!

Remember, your business will only grow if you, as the owner, are persistent and find new ways to communicate with the public. So, take it from me, I HIGHLY RECOMMEND BILLY.COM TO ANYONE STARTING OUT IN THE MOVING BUSINESS.

Oh, and by the way, it's also a fantastic platform for customers to get free quotes from multiple movers in their area. So, it's a win-win for everyone!

Tony
Caliber Moving Co
TX DOT ***C

I recently had a terrible experience with Billy.com. Let me tell you, it was a complete con. I wasted my precious time and hard-earned money on this website. I really want to warn others about it, so please, stay clear!

First of all, the website promised so much, but delivered so little. It claimed to offer a wide range of services, but when I tried to use them, it was a total letdown. The whole thing felt like a scam from the start.

The customer service was absolutely atrocious. I tried reaching out for help, but it was like talking to a brick wall. They were unresponsive and didn't seem to care about my concerns at all. It was incredibly frustrating and made me feel like I was being taken advantage of.

Not only that, but the website itself was a mess. It was difficult to navigate and find the information I needed. The layout was confusing, and it seemed like they didn't put any effort into making it user-friendly. It was a headache trying to figure out how to use their services.

To make matters worse, the quality of the services I did receive was subpar. It was clear that they didn't put much effort into ensuring customer satisfaction. The results were disappointing and not worth the money I spent.

Overall, I would strongly advise against using Billy.com. It's a complete con, and you'll only end up wasting your time and money. Save yourself the trouble and find a more reliable and trustworthy website for your needs. Don't make the same mistake I did.

I signed up for Billy.com and boy, was I disappointed! I tried calling their customer service phone numbers, but guess what? No one answered! Can you believe it? And to make matters worse, they haven't even bothered responding to my emails. Talk about terrible customer service!

But that's not all. I also had to deal with a fraud claim. Can you imagine the frustration? It's like they don't care about their customers at all. I mean, come on, Billy.com, get your act together!

I was really hoping for a smooth and hassle-free experience, but it seems like that's too much to ask for. It's a shame because I had high hopes for this website. I wanted to find some great deals and save some money, but instead, I ended up wasting my time and energy.

I don't know about you, but when I sign up for a service, I expect some level of support and assistance. Is that too much to ask? Apparently, it is for Billy.com. They really need to step up their game if they want to keep customers like me.

Overall, I wouldn't recommend Billy.com to anyone. The lack of customer service and their failure to address my concerns just shows how little they care about their users. Save yourself the trouble and look elsewhere for a better experience. Trust me, you'll thank me later.

I recently had the unfortunate experience of dealing with City Moving and 1st Advantage Moving Company, and let me tell you, it was a total rip off. I strongly advise you to steer clear of these companies and find someone else to do business with.

First of all, their prices were outrageous. I couldn't believe how much they were charging for their services. It felt like they were trying to take advantage of me and squeeze every penny out of my wallet. I mean, come on, we all work hard for our money and it's not fair to be treated like this.

Not only were their prices sky-high, but their customer service was also terrible. It was nearly impossible to get a hold of anyone when I had questions or concerns. I would call and call, but no one would answer or return my calls. It was beyond frustrating and made me feel like they didn't care about me as a customer.

And let's not even get started on the actual moving process. They were careless with my belongings and didn't take proper care of them. I had several items that were damaged during the move, and when I brought it up to them, they brushed it off like it was no big deal. It was incredibly disappointing and showed a lack of professionalism on their part.

Overall, my experience with City Moving and 1st Advantage Moving Company was a complete nightmare. I regret ever choosing them and wish I had done my research beforehand. Save yourself the headache and find a different company to handle your moving needs. Trust me, you'll thank me later.

Billy.com ain't no real deal when it comes to lead companies, if you catch my drift. It's more like a scam, if you ask me. So here's the deal, they reached out to me, a regular Joe, not some fancy company, and had the audacity to ask for my credit card info. Can you believe that? Talk about shady business practices!

I would not recommend going with Billy.com. I gave them my money, but once they got it, they disappeared. I've been trying to reach out to them, but every time I call, it just says "goodbye."

Stay away from this company, man! I'm telling ya, they're all about them fake leads. Can't trust 'em! They had the audacity to charge my business a whopping $1000 for these so-called leads, but guess what? Not a single one of 'em turned out to be an actual customer. Can you believe that? It's like they're just playin' games with us hardworking folks. So, take my advice and steer clear of this Billy.com. They ain't worth your time or money, trust me.

I gotta warn ya, steer clear of Billy.com, they're a total scam. They'll snatch up your hard-earned cash and leave ya high and dry, believe me, I learned the hard way. I'm tellin' ya, don't even think about throwin' your money their way, 'cause you ain't gonna get nothin' in return. It's a real bummer, I tell ya.

Man, let me tell you about Billy.com. I gotta be honest, these dudes are like all those other scammy lead companies out there, selling you a bunch of phony leads. It's a total rip-off, man. I'm telling you, RUN! They lure you in, get you all signed up, and then they snatch your credit card digits. And guess what? You'll never hear from them again. It's like they vanish into thin air, man. So, save yourself the trouble and stay far away from Billy.com. Trust me on this one, bro.

I gotta say, I had some serious doubts about Billy.com. I mean, I was all set to give it a shot, but boy was I disappointed. I tried reaching out to these folks using the numbers they provided, but guess what? They turned out to be a bunch of phonies! Fake names, fake numbers, the whole shebang. Can you believe it?

And let me tell ya, it gets even worse. If you dare to request a return lead, don't hold your breath for a response. These guys couldn't care less about your needs. It's like they vanished into thin air or something. Talk about a major letdown!

I gotta warn ya, this whole thing smells fishy. It's like a big ol' scam just waiting to pounce on unsuspecting folks like you and me. So, if you're thinking about giving it a whirl, proceed with caution, my friend. You're taking a real gamble here.

All in all, I wouldn't touch Billy.com with a ten-foot pole. It's just not worth the hassle and disappointment. Save yourself the trouble and look elsewhere for your needs. Trust me, you'll thank me later.

It's interesting to see that a lot of folks who purchased "leads" have left reviews here. I fell for the cleverly worded privacy policy ("We don't sell your personal info to others."), and now I'm bombarded with 10 calls and emails every single day. I've decided to put each of these companies on my blacklist.