Checkatrade’s earns a 2.0-star rating from 5 reviews, showing that the majority of homeowners are somewhat dissatisfied with tradespeople.
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Checkatrade.com Review: Good, but Needs Better Customer Protection
checkatrade.com is alright. I reckon it could be better if they had more protection for us customers.
Efficient and Hassle-Free Plumbing Service with Checkatrade and Ian
I used Checkatrade to book a plumber to fit my new dishwasher and it was a breeze. The website was easy to navigate and I was able to book an appointment for the very next day. Ian, the plumber who came to my house, was very efficient and didn't waste any time. He had the dishwasher up and running in no time and I was very impressed with his work. I would definitely recommend Ian and Checkatrade to anyone looking for a reliable and efficient plumber. The whole process was hassle-free and I was very happy with the service I received.
Checkatrade (Vetted Ltd) Review: Concerns About Guarantee Policy
I recently used Checkatrade (Vetted Ltd) to find a tradesperson for some work I needed doing on my home. While the website was easy to use and I was able to find a tradesperson quickly, I was a bit concerned about their "guarantee" policy.
From what I could see on the website, there wasn't any information about how the guarantee worked if I needed to make a claim. I wasn't sure if I would be able to claim payment through the company platform, or if I would need to go through a legal process to get my money back.
I did some research and couldn't find any clear information about how the guarantee worked. It seems like Checkatrade (Vetted Ltd) doesn't have the legal framework or vehicle to support its claims of the "guarantee" if the claimant wishes to claim payment via the company platform.
Overall, I was happy with the tradesperson I found through Checkatrade (Vetted Ltd), but I would have appreciated more information about their guarantee policy. If you're considering using Checkatrade (Vetted Ltd), I would advise you to do your own research and make sure you understand how their guarantee works before you hire a tradesperson through their platform.
Nightmare Experience with Checkatrade: Terrible Customer Service and Poor Execution
I have to say, my experience with Checkatrade has been nothing short of a nightmare. As a business owner, I was hoping to use their service to expand my customer base and grow my business. However, I quickly realized that this was a mistake.
The customer service is absolutely terrible. It's almost as if they don't care about their customers or the tradespeople who use their platform. I've had numerous issues with their website and have tried to contact their support team, but it's like talking to a brick wall.
It's ironic that a company that is supposed to connect quality tradespeople with good clients provides such a terrible service. It's almost laughable. I can't help but wonder if they are breaking consumer codes with their lack of support and poor service.
Unfortunately, it seems like I'm not alone in my experience. I've seen many other people on here with similar complaints. It's a shame because the idea behind Checkatrade is a good one, but the execution is severely lacking.
Overall, I would not recommend using Checkatrade. It's simply not worth the hassle and frustration. There are plenty of other platforms out there that provide better service and support.
Checkatrade Review: Unreliable System, Hidden Fees, and Poor Customer Service
I am a landscaper and I recently had an experience with Checkatrade that I would like to share. They called me up and promised me the world and more, and I was excited to try out their services. They gave me a 3-month free trial, which I thought was great. However, I quickly realized that there were some errors with their system. My phone number and postcode were not showing up, which meant that I didn't receive any phone calls for work during that time.
To make matters worse, I noticed that they had taken a payment of £143.99 out of my bank account. I was not happy about this, but they did reimburse me and apologized for the mistake. They also gave me a 4-month free trial, which was supposed to be £99 a month after that. However, I only received 2 calls in the next 4 months, and I received around 4 calls asking if I was Steve the locksmith. It was clear that there were still errors with their system.
I decided that I had had enough and told them that I was done. However, I later found out that they had taken 2 payments of £143.99 out of my account without my agreement. They were also telling me that I was in arrears for a month and that they would not close my account unless I paid another £143.99. I was shocked and didn't know what to do. I am still getting billed every month for no service from them, and they refuse to close my account without payments.
I would advise anyone to stay away from this company. They lie, take money from you for no service, and then try to trap you into payments. It's not worth the hassle, and I wish I had never signed up with them in the first place.
Checkatrade Complaints 0
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Is Checkatrade Legit?
Checkatrade earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Checkatrade has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Checkatrade.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Checkatrade have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Checkatrade and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Checkatrade
The platform offers a wide range of services, including plumbing, electrical work, roofing, landscaping, and many more. Customers can easily search for local tradespeople and service providers by entering their postcode or location. The platform also provides detailed information about each service provider, including their contact details, customer reviews, and ratings.
One of the key features of Checkatrade is its rigorous vetting process for tradespeople and service providers. The platform only accepts professionals who have undergone a thorough background check and have the necessary qualifications and certifications. This ensures that customers can trust the professionals they find on the platform and have peace of mind knowing that they are working with reputable and reliable service providers.
Checkatrade also offers a comprehensive feedback system that allows customers to leave reviews and ratings for the services they receive. This feedback system helps to maintain high standards of service and ensures that tradespeople and service providers are accountable for their work.
Overall, Checkatrade is a valuable resource for customers looking for reliable and trustworthy tradespeople and service providers. With its rigorous vetting process, comprehensive feedback system, and wide range of services, the platform has become a go-to destination for customers across the UK.
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Checkatrade Contacts
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Checkatrade phone numbers+1 08082231133+1 08082231133Click up if you have successfully reached Checkatrade by calling +1 08082231133 phone number 0 0 users reported that they have successfully reached Checkatrade by calling +1 08082231133 phone number Click down if you have unsuccessfully reached Checkatrade by calling +1 08082231133 phone number 0 0 users reported that they have UNsuccessfully reached Checkatrade by calling +1 08082231133 phone number
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Checkatrade emailscontact@checkatrade.com96%Confidence score: 96%Support
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Checkatrade social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 06, 2024
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