Champion Power Equipment
Reviews and Complaints

I bought a Twenty five hundred watt inverter from Northern tools in 2021.. the inverter has been great to me and my shop one day the pull cord housing snapped and I immediately took it back to northern tools where I just knew I would be serviced because of my warranty but not was I wrong I've jump through hoops to get my equipment back. I have done everything possible to give them everything they needed to fix it under warranty but I have yet to get my equipment back and the work at northern tools on military hwy in Norfolk Virginia is always out and is never at work and the other has been out of work for at least a month how can that be... so many ppl depend on their equipment and this is not yet... this store socks and Champions customer service is horrible. It will almost be a month since they have had my equipment and I can't conduct business like this

Let me start by saying that I had a tough time getting my Champion Power Equipment up and running. It was quite difficult to start, which took away from my initial excitement. It made me feel discouraged and frustrated. The situation was compounded because I found it even harder to reach someone on the support line to help me out. I spent what felt like forever on hold only to still lack answers to my questions.

In an attempt to find a solution, I submitted a request for a call back but still wasn't able to get the help I needed. This led me to feel quite dissatisfied with the level of customer service Champion Power Equipment was providing. I felt like I had invested time and money into something that was not performing well and lacking the support necessary to fix the issue.

Ultimately, my experience with Champion Power Equipment was not a positive one. I would have appreciated better assistance in starting my equipment and a more responsive customer service department. I feel like this would have made my overall experience with the brand much better.

When we embarked on our quest to find the perfect portable generator for our camper, we were excited to come across Champion Power Equipment. The company boasted a wide range of powerful portable generators, attracting us to their 7500W model with a 50 amp plug-in. However, after purchasing the generator, we were sorely disappointed to find out that the 50 amp plug-in was actually only rated at 30 amps. Needless to say, this was quite a frustrating experience for us.

While the Champion 7500W Portable generator did operate smoothly and efficiently, we were dismayed by the miscommunication regarding its capabilities. It's vital that such details be clearly outlined for consumers, especially when it comes to something as important as powering a camper.

In spite of the plug-in mishap, we still believe that Champion Power Equipment offers a valuable range of products for outdoor enthusiasts. Their website is user-friendly and well-organized, with a plethora of information regarding their products that help buyers make informed decisions. We also appreciated the warranty options available, which gave us greater peace of mind.

Overall, we would recommend Champion Power Equipment to anyone in the market for a reliable portable generator. However, it's crucial to double-check all the specifications before making a purchase to avoid any disappointment or inconvenience down the line.

Champion Power Equipment truly lives up to its name in terms of providing efficient and highly reliable power equipment for all your needs. I recently had the opportunity to use their pressure washer, and I must say that I was highly impressed with its performance. Despite being comparatively smaller in size, this pressure washer packs a punch and gets the job done effortlessly.

The only issue I had with the pressure washer was that I couldn't use detergent while operating it in high pressure mode with a 25 degree nozzle. However, this is a minor gripe considering that the washer worked so well on all other fronts. I also loved the easily adjustable spray nozzle, allowing me to customize the pressure and coverage area according to my needs.

What's most impressive about Champion Power Equipment is the attention to detail they put into each product. The washer felt sturdy and well-built, with high-quality materials that will undoubtedly last a long time. The hoses too were highly durable, capable of withstanding high-pressure usage without leaking or breaking.

In conclusion, Champion Power Equipment is a brand that delivers on its promise of providing efficient, high-quality power equipment that can get even the toughest jobs done quickly and effectively. Their pressure washer is just one example of how great their products are. If you're looking for power equipment that's dependable and efficient, look no further than Champion Power Equipment.

I recently had the misfortune of experiencing some serious mechanical issues with my Champion Power Equipment generator. Being a model ***999, I expected nothing but top-notch performance from this supposed top-of-the-line generator. However, much to my disappointment, it turned out to be nothing but a major disappointment.

To elaborate, the valve guides of my generator suffered from a severe crack, causing the valves to bend and ultimately resulting in a total breakdown of the machine. The manufacturing date of the generator was June 18, which was not that long ago, clearly indicating that this was not an issue caused by regular wear and tear but a serious manufacturing flaw.

I bought this equipment from Tractor Supply, and it was supposed to be my reliable source of power for my camper. But, in reality, it proved to be nothing but a good boat anchor, as I had no choice but to rely on it to generate electricity in my camper.

Overall, I feel very disappointed with the performance of this Champion Power Equipment generator. For such a highly priced, supposedly superior-quality piece of machinery, it was extremely disappointing to have it fail so abruptly and so soon after I purchased it. I would strongly advise anyone considering buying a Champion Power Equipment generator to tread carefully and ensure they carry out due research before making their purchase.

As a consumer, I am compelled to share my experience with Champion Power Equipment with fellow shoppers. I must admit, I am incredibly disappointed with the way this company handled my warranty claim. Attempting to get in touch with anyone at Champion proved to be a year-long challenge. Every time I called, I was placed on an unending hold, never to be answered. What's more, my emails and regular mail inquiries went completely unanswered.

This level of poor customer service is unacceptable, and I can't help but feel let down by Champion Power Equipment's apparent disregard for its customers' needs. As someone who invested in their products, I expected a far more attentive and responsive approach from the company when it came to honoring their warranty. Instead, I was left feeling disregarded and frustrated.

To anyone out there considering purchasing Champion products, I urge you to proceed with caution. In my experience, their lack of attention and follow-through leaves a lot to be desired. It's always essential to do your research before making a significant purchase, and I believe this to be especially true when it comes to Champion Power Equipment. Hopefully, the company will step up its game and start prioritizing customers soon. Until then, I would look elsewhere for your power equipment needs, and I certainly won't be investing any more of my hard-earned money with this company.

I recently purchased a 27 ton log splitter from Champion Power Equipment, which I bought at Home Depot. Let me just say that the log splitter itself works great! However, I have had a bit of a frustrating time trying to register my product with the company. I called three times on different days, only to be stuck on hold for a prolonged period of time without being able to speak to anyone. While my experience with the log splitter has been positive, I wish it wasn't such a struggle to register the product. Here's hoping the company improves their customer service in the future, as it can be quite discouraging to run into issues when trying to receive proper support or service for one's purchase.

As a proud owner of a 2012 Polaris 800, I was in need of a powerful winch for my vehicle. After doing some research, I stumbled upon Champion Power Equipment and their winches, and decided to go ahead with the 3000# Champion winch. The installation process was a breeze and I was up and running in no time, thanks to the proper mounting bracket.

Overall, I am satisfied with the performance of the winch. It has proven to be powerful and reliable when needed. However, there is an issue with the switch that I have noticed. There seems to be a slight delay when engaging the winch in or out, which has caused me some frustration on a few occasions. I am unsure if this is normal or if my winch is defective.

As a whole, I would recommend Champion Power Equipment to fellow outdoor enthusiasts in need of reliable equipment. Despite the issue with the switch, I am happy with my purchase and would consider purchasing from them again in the future. Their commitment to quality and customer satisfaction is apparent in the ease of installation and overall performance of the winch.

I had a terrible experience with Champion Power Equipment and their wood chipper. I purchased it from Home Depot with high hopes for tackling some yard work. However, after only two uses, the machine jammed and ultimately broke down, leaving me feeling frustrated and disappointed.

When I attempted to contact Champion's tech support, I was left on hold for an excruciating 45 minutes before finally utilizing their callback feature. Once I connected with a representative, it took an additional hour and a half to explain my situation and receive guidance on how to proceed. Their solution was to take the chipper to a repair shop for an assessment.

After three days of waiting, I was notified by the shop that the issue was not covered under warranty and that I would be responsible for a $65.00 repair bill. I was extremely unhappy with this outcome, as the machine broke within a short time frame and seemed to be a manufacturer defect.

Needless to say, I will never purchase anything from Champion Power Equipment again. It was a frustrating experience and I am disappointed with the machine's quality and the customer service provided. There are many other options out there that are more reliable and user-friendly.

If you're looking for reliable and responsive customer service, I would strongly advise against shopping at Champion Power Equipment's website. In fact, if it were possible, I would give them negative 100 stars for their subpar service.

I initially reached out to their customer service department regarding missing parts from a new tiller I had purchased. Despite numerous attempts to get in touch, I was unable to speak with anyone and ultimately decided to simply order the missing parts myself. However, even after placing the order and paying for the parts, I have yet to receive them after two months.

I have attempted to contact their customer service team on a daily basis, without any luck in getting a response. I have also tried emailing them, but have not received any kind of reply. Needless to say, this level of customer service is extremely disappointing, and I will certainly be looking elsewhere for my future power equipment needs.

In my opinion, it would be worth paying a little extra to buy from a company that is reliable and actually values their customers' time and money. I urge anyone considering purchasing from Champion Power Equipment to stay away, as their lack of customer service is simply not worth the hassle.

I recently had an experience with Champion Power Equipment that left much to be desired. Despite having no issues with the log splitter itself, I cannot recommend this company based on their lack of customer service. After purchasing a 34 ton log splitter from Home Depot, I noticed that the gas cap had fallen off during transit. This was a relatively minor issue, but unfortunately it proved difficult to find a solution through Champion. Despite repeated attempts to contact their representatives, I was left waiting on hold for over an hour or attempting to reach out via email - without receiving any response. The company's website encourages customers to call for immediate assistance, but I was left frustrated by the inability to speak to anyone. This left me unable to use the product that I had purchased and was looking forward to using. To complicate matters further, I was informed by Home Depot that I could not return the log splitter without a gas cap. Overall, I was disappointed in the experience and would caution others to consider their options carefully before purchasing from Champion Power Equipment.