BatteryJunction / Shore Power’s earns a 2.3-star rating from 0 reviews and 6 complaints, showing that the majority of electronics enthusiasts are somewhat dissatisfied with their battery and power supply purchases.
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horrible service
I ordered a pair of sunglasses with 4 to 7 day shipping. The post office lost my package and the company refuses to refund my money until they file a complaint with the post office which they can't do for 21 days. I spoke to customer service but they wont give me my money back. This is why people quit doing business with small businesses because companies like this make people lose trust in small businesses. Who knows when or if my package or money will get to me.
my batteries haven't arrived yet
After three weeks I still had not heard a peep from these guys. All I want is to get my order and I will stop writing my emails to them, I will stop waiting for them to eventually call me.
As you guessed, my batteries never arrived and I immediately let them know. They promised to resolve this issue but didn't keep their word.
I wouldn't trust them, especially, after they gave me their attitude.
Please, stay away don't deal with them.
Seller avoids me and I couldn't contact me
I doubt that I will ever again purchase from www.batteryjunction.com. I have ordered batteries from them, but the seller didn’t confirm the purchase. I decided that it was ok and added other batteries. Again nothing. I waited a week, but the order hasn’t been delivered. I was surprised and started to send emails to the seller, but this person simply ignored me. How do I need to react now?
Is BatteryJunction / Shore Power Legit?
BatteryJunction / Shore Power earns a trustworthiness rating of 96%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for BatteryJunction / Shore Power. The company provides a physical address, 2 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Batteryjunction.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Batteryjunction.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Batteryjunction.com you are considering visiting, which is associated with BatteryJunction / Shore Power, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
BatteryJunction / Shore Power as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
BatteryJunction / Shore Power website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Batteryjunction.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with BatteryJunction / Shore Power's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 33% of 0 complaints were resolved.
- We conducted a search on social media and found several negative reviews related to BatteryJunction / Shore Power. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
DISHONEST SELLER
Purchased on 2/9/11. Battery Junction was a HUGE DISAPPOINTMENT. Seller sold me a LIR 2032 battery charger that was broken and carelessly glued together with glue everywhere. The battery holder was broken and wires were exposed. It was a cheap product that could not have been worth over $2. In addition, I bought a bunch of rechargeable batteries that now...
Re-Lable Used Battery
I bought an EN-EL1 battery for myNikon camera and after a month or so the battery quit. Took closer look and found out it was a re-labeled used battery.
I sent them a picture of the used battery with a new label over the old one. They said tough luck.
Needless to say no more Battery Junction relabels for me.
The complaint has been investigated and resolved to the customer’s satisfaction.
I too feel screwed over by Battery Junction's dishonesty. I have added my experience with them to this site as well. Thanks for taking the time to inform us consumers!
Worst service ever
Ordered a Surefire C2 and a Glo-Toob and have made about 5 or 6 other purchases from them in the past. I haven't had one bad experience with them and they always ship the items very quickly and they arrive in great condition. Never had a problem with any of the products I've ordered so I can't comment on any experiences returning something.
I will definitely continue buying from BatteryJunction in the future! I was actually surprised to see a relatively low rating for them as I haven't heard of any problems from anyone else (I frequent a forum where many people seem to purchase from BatteryJunction).
The complaint has been investigated and resolved to the customer’s satisfaction.
I have ordered 10-12 times from Battery Junction and never had a problem with questions or orders. They are professional and properly run business
Overview of BatteryJunction / Shore Power complaint handling
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BatteryJunction / Shore Power Contacts
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BatteryJunction / Shore Power phone numbers+1 (860) 767-8888+1 (860) 767-8888Click up if you have successfully reached BatteryJunction / Shore Power by calling +1 (860) 767-8888 phone number 0 0 users reported that they have successfully reached BatteryJunction / Shore Power by calling +1 (860) 767-8888 phone number Click down if you have unsuccessfully reached BatteryJunction / Shore Power by calling +1 (860) 767-8888 phone number 0 0 users reported that they have UNsuccessfully reached BatteryJunction / Shore Power by calling +1 (860) 767-8888 phone number+1 (860) 581-4540+1 (860) 581-4540Click up if you have successfully reached BatteryJunction / Shore Power by calling +1 (860) 581-4540 phone number 0 0 users reported that they have successfully reached BatteryJunction / Shore Power by calling +1 (860) 581-4540 phone number Click down if you have unsuccessfully reached BatteryJunction / Shore Power by calling +1 (860) 581-4540 phone number 0 0 users reported that they have UNsuccessfully reached BatteryJunction / Shore Power by calling +1 (860) 581-4540 phone number
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BatteryJunction / Shore Power emailscustomerservice@batteryjunction.com100%Confidence score: 100%Supportsales@batteryjunction.com81%Confidence score: 81%salesnewsletter@batteryjunction.com79%Confidence score: 79%communicationjobs@batteryjunction.com76%Confidence score: 76%hr
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BatteryJunction / Shore Power address52 Donnelley Rd., Old Saybrook, Connecticut, 06475, United States
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BatteryJunction / Shore Power social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all BatteryJunction / Shore Power contacts
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