CB Clothing and Accessories Cato Complaints #22-41

Cato review: Return via email

sisterldb@hotmail.com of St Louis, US

Dec 12, 2021 10:10 pm UTC

Edwardsville il Cato to return a blouse I bought the day before. Didn't have my phone and I had the receipt emailed instead of printed.
Employee told me no return without email. Cato can't pull up transaction with my debit card?
My mom loves Cato, I had to tell her to never request email receipt, as she doesn't have a cell phone, so guess she would have bring her whole computer in for a refund? Ridiculous

Desired outcome: Clarification on return via email receipt

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Cato - problems with refund 8

Cato - refund policy 1

Cato - customer/employee complaint 1

Cato - unethical behavior 1

Cato - bad customer service 1

Resolved

Cato - Return policy.

Cato - credit account look up representatives

Cato - not being contacted when my online order has been delivered to the store.

Cato - Pants

Cato - Manager Stephanie

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