Menu
CB Animals and Pets Cat Breeder wunderfolds scottish fold cattery
Cat Breeder

Cat Breeder review: wunderfolds scottish fold cattery 57

H
Author of the review
9:56 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Buyer Beware,
I had a terrible experience with Wunderfolds. Scottishfold Cattery.
The Owner Ginger Troutman-Pains located in fort mill, SC, wunderfolds@gmail.com is the worst kind of cat GREEDER $ . She'll sale you cats with joint osteochondrodysplasia, ear-mites and ringworm fungus and try and make you think that's the norm in the cat breeding world. Upon further investigation from other clients of hers who say they have had similar experiences, basically she is no more than a cat mill who has no concern for her cats, kittens or the family's lives she's ruined with her awful backyard breeding practices. she does ZERO health testing and has falsified documents to provide to try to create smoke & mirrors. Of course she deleted and blocked me after I made her aware of this situation. My intentions were only to provide her with a heads-up, so other families wouldn't have to absorb unnecessary vet cost as well as heartache. I truly was devastated about the matter, but I understand these things happen and life isn't perfect my primary complaint is that she finds this method of breeding acceptable.
By the way, she has breeding partners as well as family and friends do her reviews so you feel confident with making a purchase. Please do your homework & don't be fooled by this southern common criminal / crook.

More Cat Breeder reviews & complaints

Cat Breeder - bogus reports 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
57 comments
A
A
10011
, US
May 31, 2020 5:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

DeeBlondie, I’m sorry for your loss but your behavior towards this situation is ridiculous. If your kittens were sick, why did you email her after getting a vet check saying they were all healthy? Then weeks later complain about BEHAVIOR issues, not health issues? Which I also find preposterous because I have been to Ginger’s house when I purchased my first 2 kittens from her. I met all of the cats, kittens, saw the nursery, and the effort and time Ginger puts in to giving them a clean, spacious and healthy environment is applaudable. She bathes her babies for goodness sake! I now have three kittens from Ginger and their personalities are nothing short of docile, sweet, gentle, and loving. Kittens are live animals and have weak immune systems, and they can get sick easily. I’ve cared for a kitten that passed from FIP, and I’m unsure as to why your doctor failed to tell you FIP can occur at any time a kitten is stressed with a cold in their system, and symptoms will show within a few days once it converts to FIP. If you had Pasha for practically two months, she got the cold and FIP in YOUR care. Not trying to place blame on you, but it’s ridiculous to blame this on Ginger. Regardless, I think if you would have just treated Ginger with some decency and respect instead of being rude and psychotic with her, she would have worked with you. But with the way you’re acting as if you’re entitled to treat her like [censored], she doesn’t owe you a damn thing. She also has already explained she needed to hurriedly get the records to the new owners ASAP so didn’t have a chance to block out your info, and I can see why you’d be frustrated but to react like this? After she has tried to bend over backwards for you multiple times. I’m sorry but no breeder would have ever gone this far to help you.

G
G
Ghost8922
,
Feb 16, 2021 11:24 pm EST
Replying to comment of 10011

you are trash

D
D
Deeblondiee
, US
Dec 17, 2021 9:27 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of 10011

You guys are idiots on top of bad breeders. The comment above dated January 2020 was from another one of your sick cat purchasers, not me! I received my sick kittens in March, remember? This makes a total of 4 sick cats you sold (and partially refunded/replaced) first quarter 2020! Your Venmo account shows the refunds and I spoke with your clients. Stop dragging and trying to intimidate those who trusted you to do your job! I’m sorry to the others who had dealings with this horrible breeder. I have until March 2022 to file for legal reimbursement - have yet to be fully refunded but the guy who got 2 SICK CATS was refunded!

D
D
Deeblondiee
, US
Dec 17, 2021 9:31 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of 10011

Check your facts, idiots! Look at the dates! There are others complaining …. Check the refunds. Looks like you guys have changed your location to Raleigh, NC and doing the same business. Shame on you.

C
C
Catloverofall
, US
Dec 17, 2021 11:46 am EST

Ok, this is completely established that it was a fake complaint made by another breeder that had a long history of selling sick kittens. Google Life's a Beach cattery. I knew that breeder and had many of her client come to me with complaints, and so she made a fake review. Use it to fit your narrative though Darlene. I'm not going to engage with you further and will contact my attorney. We are still in the same location we've always been in as well, that you could not bother to visit, but rest assured others have as they commented above.

C
C
Caring-breeder
, US
May 31, 2020 5:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm sure all bad breeders go to the vet to get chest xrays on a 3 week old kitten with labored breathing. Darlene saying he was ready to go is another COMPLETE falsehood. Digging for anything she can. I have an email dated 4 days prior to the one below saying he may be available. He was NEVER reserved to her, much less ready to go to a new home at only 3 weeks old. The vet said the pattern of fluid did not look like pneumonia and I'm only stating what the vet reasoned may have been the issue with the fluids in his lungs. Again, stalking me to come up with one issue that was completely refunded parents spayed and neutered. I would call that a failure to prove her point.

View 0 more photos
G
G
Ghost8922
,
Feb 16, 2021 11:27 pm EST

Just make the situation right! How hard is that?! Unless you are a greedy kitten mill pumping them out as fast as you can and suppressing anyone who tries to warn others before they fund your twisted operation. You should be ashamed. This poor woman lost both of her babies and you focus on her purse? You pump out 20+ kittens a month take the L you loser and move on.

C
C
Caring-breeder
, US
Feb 17, 2021 10:48 am EST
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Ghost8922

Ginger Sux? Sounds like someone with a personal problem with me and I have a few ideas of who you are, and you've got a few practices that aren't above the bar. Anyway, I would love to know how I "suppress" complaints when this board is right here for anyone to write on, including fake reviews like the original one in this thread. We definitely don't produce that many kittens. Please ask my waitlist who have been waiting 6 + months on a kitten there are that many available. No way anyone could handle taking care of 20 kittens every month. This is a ridiculous and fake accusation.

C
C
Caring-breeder
, US
May 31, 2020 4:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Proof of issue disclosed and free placement:

This crazy probably dug as much as she could and came up WITH ONE ISSUE. 5YRS/30 LITTERS AND ONE and they were refunded in full!

View 0 more photos
C
C
Caring-breeder
, US
May 31, 2020 4:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You are trying to make it sound as though i sold a kitten that died from drinking Water? You are referring to a kitten that was 3 weeks old, , and vet saw fluid in the lungs and he did pass.. this was not reserved to you, and kittens are fragile and sometimes don't make it past the first few weeks of life. That's why they are born in litters. All the dighing and you came up with one issue other than your own 5 yrs/30 litters...and we refunded them and when I asked about this conversation with you, his wife emailed to say she is sorry I'm dealing with you. The situation with you was also offered to be rectified, but again, you refused. You cannot pin me as a bad breeder with 2 UNRELATED issues over this long breeding live animals!
I never said we had zero issues. We've had zero FIP. This woman is stalking my IG to find any problems and she found ONE person who got a kitten with a genetic diaphramatic hernia. They did risky surgery and she died. They wanted a kitten from same pairing and sent them one i had kept (only for cost of spay) and found she also had the issue. We transported her back, our cost, and spayed both parents. What more can I do to rectify that situation? The cat was then taken to my vet, got an ultrasound and vet said she is probably going to be fine and surgery more risky than the condition. She was disclosed as having a genetic diaphramatic hernia to a new family and given as a pet for free. When I heard Darlene was digging to try to find dirt, I provided her proof of what happened (screenshots of the refund to the owners of almost $2800, emails between myself and new owner disclosing condition and giving her for free.)
So sorry that the new owner called you since you lied about behavior, but from everything I've saw that he has texted back to you he's told you to LEAVE HIM ALONE and best of luck. Ill be recommending he also call the police if you continue to harrass him. The phone number was on the vet record that would not download and I felt interactions with you so unpleasant as to not want to reach out to have you resend them for new owners. Your privacy statement only applies to intercepting of the emails and i told you i would use your words to prove your lies if you wanted to go here. The wunderfolds@gmail.com was intended for me, and therefore, I'm welcome to share with whomever I need to and I certainly will share since the lies are in black and white. Have a good day and when you want to show some actual proof of anything let me know. We are contact with a lawyer for slander...

View 0 more photos
C
C
Caring-breeder
, US
May 31, 2020 4:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Darlene, we are sorry and attempted to work with you. You were made offers that many breeder would not do. I only responded to your emails, never harassed or called names, but play the victim for sympathy. This is why I MYSELF had to call the police to get you to stop with your demanding and demeaning emails. Demanding i pay you in total for transport that you choose to do on a very drivable trip, even when i offered to meet halfway. Demanding i pay you in full in 24 hours or you take action. My facts of the manipulation of the story to suit your narrative are all laid out and no excuse of an imaginary assistant sending emails will excuse the lies. The proof is there we offered to take him back and refund his price are there. I'm sorry that you feel entitled to more after owning more after owning the cats nearly 3 months with no complaints before now. Still, we tried to help, but what most breeders won't even offer was still not enough.

On another note, when attaching photos to emails, it can be very hard to see the difference between 2 very similar cats on a thumbnail pic on the phone. When you asked, i noticed and immediately snapped a pic of yours and sent it. The dob, I'm sorry if TICA wrote the wrong date by 3 days earlier, which does not affect the litters ability to be registered nor his health. These are things you are nitpicking to try to pin me as a bad breeder. I've had enough people in my home to know how things are ran here and always get comments about how clean we are, so for someone who couldn't be bothered to drive 4 hours to check it out, you have no business commenting.

There are 8 other kittens born from the same pairing. Zero issues. Fip came develop environmentally...yet we were still here to help by refund of the cat and taking on his treatment. You declined and demanded payment of over 5k or you would take action.

Also, I want to point out another fabrication. Above, you say you told the nanny that did your services since you would only be sending one cat back that you were paying her $300 and not $350. My nanny that makes all the arrangements said you told her that you thought the first time was $300 and that was why it was short. Which version of the truth is it? Her min fee is $350 anyway, and not for you to determine how much you pay for one vs 2. You are paying her time, not how many kittens she takes.

D
D
Deeblondiee
, US
May 31, 2020 3:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

WUNDERFOLDS, SC BREEDING CATS FOR 5 YEARS WITHOUT ANY ISSUES? I AM THE FIRST TO EVER HAVE A PROBLEM? THIS IS WHAT I WAS TOLD!

It took me 5 minutes to uncover information about Wunderfolds issues. I wish I had done more than looking at the cute Instagram photos and doing one internet search online. Here's what I found:

- Aside from the first kitten promised who literally died prior to leaving her cattery (Ginger said she thought water went down the wrong pipe when he was drinking!)

- Another client I spoke with lost a kitten and was heartbroken. He then received a second kitten who was also sick (I will not post anything personal as it is a Privacy Breach but he offered to talk if needed). Ginger sent screenshots after she found out that I reached out to her client that she removed the parents from breeding (Elvis and ?) No one is 100% certain that this was actually carried out, and I didn't read because again, she's sharing personal and private information between clients. I guess we'll have to take her word?

- I had 2 cats, one died and one exhibited strange behavior so he was returned/resold and now it's possible he also has Coronavirus along with all the other little kittens in the same litter, mates, etc.

So, I am not the first one who has complained, experienced disease/death in a kitten. Not that I expected her to be forthright with her failures that may/may not be intentional, I do expect and will do all I can to ensure she gets to the bottom of this issue and resolves the matter.

Anyone who is working with her, for her, and supporting this behavior, will be liable. Wunderfolds has also just been reported to the FTC for sharing personal and private information without my consent. I do not tolerate this behavior from those I do business with, ever!

I've had a total of 6 cats from "Reputable Breeders" in my lifetime. All had diseases (Epilepsy; Herpes; SAS; IBF; Coronavirus, and another that I can only assume may be FIP). I've used the best Dr's available, sought out treatments (1 of only 2 cats in the US on stem cells), and did everything a responsible pet owner would do for their fur babies. My pets are my family and I am grieving, yet again, after losing my last 2 a week apart approximately 3 years ago.

Given my past coupled with my current situation, I take irresponsible bullies who decide to part-time breed personal. I also, just like the FTC, will not tolerate the sharing of personal information online. I did not sign up for this. BTW: It's spelled Louis Vuitton and thanks for giving me more ammunition against you that has zero to do with Pasha and what I've endured since doing business with you.

M
M
Mother of Cats
, US
May 31, 2020 3:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

A website should be made for animal abusers like Darlene Smith. I have found some photos and information and on google. I really think after all i have read and witnessed from this mental woman it would be in the best interest to post her photos and information on a website so all can google and know never to trust her with their loved animals. Would hate for another fur baby to suffer at her hands again.

D
D
Deeblondiee
, US
May 31, 2020 12:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

"CORONAVIRUS KITTEN WITH TITERS HIGHER THAN THE EMPIRE STATE BUILDING" Those are the words of a Board Certified Dr.

Grieving over dead Pasha. Since this is the main issue here, I will try to just forward facts so the other owners of her kittens, especially those related to Pasha (Bert), Nikko (Ernie), a "twin to Nikko" that Ginger sent a photo of claiming it was Nikko? (it wasn't and I had to call her out on that), a half-sister (owned now by Nikko's owners), and a handful of others in the litters on, or around December 21-24, 2019 (also received incorrect birthdates). These are flags but not the big picture.

If I didn't state prior (I cannot read all the comments/replies as my heart is already broken)...

FELINE CORONAVIRUS TITER WAS 1:102400

BOARD CERTIFIED DR CONFIRMED THAT IT IS POSSIBLE THAT ALL SIBLINGS AND LITTERMATES WOULD TEST POSITIVE

A HIGH FCoV titer. A titer >/= 25 indicates seropositivity to FCoV. FCoV serology alone cannot be used to determine the FIP status. However, a high FCoV titer in a sick cat with symptoms consistent with FIP is more significant than the same titer in a healthy cat. Regardless of FIP status, a cat with a titer this high is most probably shedding a very high amount of virus in feces.

Again, I am here to provide facts that may help anyone with kittens born on/around this time, but, it goes without saying that my kitten got it somewhere and I don't have any pets and have been quarantined for over 2 months. My assistant, who I apologized for, was the only one in my house.

I failed to mention Pasha had a 103 temperature for over a week that could not be controlled with antibiotics. I gave all meds as instructed 3x daily, fed Pasha and carried him from room to room as he could no longer see well.

I did receive a voice mail from the local sheriff's department asking me to cease contact. Note" this was after I blocked her emails, phone, and consulted with an attorney in SC. We've both got enough receipts to wallpaper a house, the Dr's reports are in her hands and I don't know if she's shared that while sharing everything non-related, harassing me via email, phone, text, and on this forum. Note: Sharing my personal information with a stranger who is now calling/texting me is Harassment according to my attorney in SC. I realize the officer was just doing his job, but this breeder/hairdresser is looking for any reason to stray everyone away from the facts that I have paid dearly and happy to do so for my pets.

Latest update on Pasha:
His little body that never grew past 3.8lbs will be shipped to University of Georgia for necropsy. Given the current state of our world, our city, and the facility in Athens, there is no definitive date for his transfer. I will not have closure yet, but I know in my heart I did everything I could do for Pasha.

Please know, again, I wish to only share my experience. If the breeder, if reputable as she claims, will reach out to all kitten owners and let them know what I really didn't have to share. I'm embarrassed that it got to this place, but I feel it's my responsibility whereas infectious disease is concerned.

Thanks again for those civil few who listened while I am broken hearted.

M
M
Mother of Cats
, US
May 31, 2020 11:10 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is so sad and terrible. My heart breaks for a Ginger. I know how much she adores her babies. I can’t believe this absolute crazy woman would not give this kitten back after multiple chances. I saw the other kittens photo posted on Facebook doing amazing thank God he got away from this lunatic. Everything about FIP lists stress as the major cause. It is so obvious these poor kittens did not have a peaceful environment with this woman Darlene Smith. It makes me feel sick someone like this could even have pets. I read her emails posted and it is clear something is not right with her. I pray she never has a pet again because she obviously is not right in the head.

K
K
Katie Katniss
, US
May 30, 2020 11:59 am EDT
Verified customer This comment was posted by a verified customer. Learn more

As a veterinary assistant I personally know that FIP is caused by emotional stressors, I pleaded before that Darlene do the right thing and give Pasha back . This is NOT Gingers fault and she tried to get Pasha away from the stressful situation that was being with an owner that wanted to give her cats back for behavior issues then most likely stressed Pasha out to the point of causing him to get FIP ..

C
C
Caring-breeder
, US
May 30, 2020 10:27 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We are devastated to hear that Pasha passed and do not want anyone to have to go through something like that. We have a 5 yr history of breeding and have never had any kitten with FIP. This virus has happened to ALL the breeders I know, and eventually, it was bound to happen.
We really tried to work with her, in taking him back to handle the care and vet bills ourselves up to a full refund of Pasha with proof via necrospy. We are in tears over the whole situation and really tried, but our offers would not satisfy Darlene and that's why we are where we are today.

C
C
Caring-breeder
, US
May 30, 2020 10:08 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've posted my facts and will not continue to respond to her harassment. Anyone is welcome to email me if you have doubts and I can set the record straight. I've not bullied her, yet have been demeaned and talked down to (she said surely a hairdresser can count and said I live in Fort Hick among other condescending remarks) when we only want to try to rectify the situation, but her demands are far more than what anyone will be able to do, and she still will not be satisfied. I have the email receipts to prove how awful she talked to to me and about her kitten, so much that she finally sent an email and made up a story that it was her assistant that had been emailing me to cover up her harsh and uncaring nature. It obviously was not a good look. We finally had to call the police to establish harassment. Again, I'm willing to and have ALWAYS worked out any issues (less than a handful in 5yrs of breeding/30 litters, ) but given the blatant lies and manipulation of a story to fit her narrative(proof given above, ) it is obvious that we are unable to work with Darlene Smith. Which, btw...anyone is welcome to check, I've not posted her name on our IG. Another blatant lie. Screenshot of her crazy story about her assistant to cover up the horrible nature of the previous emails (anyone who read it can clearly see it is the same person emailing.)

View 0 more photos
D
D
Deeblondiee
, US
May 30, 2020 9:40 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Update as of this morning, 5/30/2020 little Pasha was dead upon my waking at 7am. I am devastated. This week I received testing from a Board Certified Dr. stating that Pasha had the highest titers she's ever seen for FIP. That, along with his glaucoma, blind in one eye, gastro issues, lethargy, no weight gain since pet nanny Diane/Rebecca delivered (I never visited the cattery in Fort Mill, my bad). Ginger wanted me to remove my post as it was a breach of contract, but I never signed the contract. Instead, she has posted my private information online and provided it to strangers/men, who received a flipped kitten (Nikko) claiming that I knew he was healthy (embellished my comment regarding his vaccination receipt where as I stated he had a clean bill of health - I'm no vet, nor was he checked, he wasn't given anything but a vaccination) My bad again - I should have been more clear even though the receipt (the one with my personal information I asked her not to share because I am a survivor of domestic abuse!), was provided despite my asking her to remove before flipping cat. Now, did Nikko have behavioral issues, yes! My comment was, "I am not committed to caring for a kitten w/in 30 days of presenting issues that I cannot explain". Ginger said I should try Prozac on my kitten. I was told by Ginger that Nikko would be checked by her vet prior to flipping homes. She said she "observed him overnight, he was docile (after prior claims that her husband said he was into everything prior to shipment), and that I had "unrealistic expectations". Now I was left with a kitten who arrived cute as a button but had one larger eye, draining more than the other (drainage is normal as I have owned Persians/flat faced cats), so I gave it a month. It got worse and Pasha never gained a pound, all the while getting beaten up (not kitten play) by Nikko, didn't have proper access to litter, of food due Nikko's territorial issues. I had no choice to remove Nikko for various reasons, mainly so I could save Pasha because I suspected something was wrong. I tried to communicate with Ginger but i have almost 100 emails where she has called me every name in the book, harassed me to the point of my having to block her on email and phone just to get a peaceful night rest after caring for the now FIP (98%) testing, gastro issues, and all of the above mentioned concerns. I was also told my life-long vet was "too expensive", was quick to jump to FIP (science, symptoms and all titers point directly to FIP), and questioned the Board Certified Dr! I'm not one who likes to report comments, nor would I ever want to hurt someone's income, however, I feel it is my duty to tell the truth from what I've seen since Pet Nanny Diane dropped off kittens on Marcy 17, 2020. I paid cash and under much duress when returning Nikko miscounted or was confused and made an honest mistake of $50. I offered to pay when I was notified weeks later only when I asked to return Pasha, but then she also turned nasty. I'm sorry for that, but Pasha would have died there anyway, so I'm glad he was with me, and I may have never known for certain if this "common as a cold disease" as stated in the unsigned contract, is 100% conclusive, not that I do not trust a 30 year vet, science, and a Board Certified Dr, plus all their experience with animal diesease, especially ones that are infectious. The last letter received from the Board Certified Dr. states "this virus can be spread via feces in a cattery". I will know today, after autopsy and will also notify the cattery via my attorney, so none of this is ever questioned again, and that my personal information is removed due to my history with domestic violence and always going above and beyond to protect my privacy. I'm not on social media, Facebook, etc., due to this, and Ginger posted my name on her Insta account without my consent. I told her that was not ok and to please remove, she has not. Instead she's plastered my name everywhere, provided my phone number to male strangers (who are calling and texting me, by the way). I also followed all instructions and registered the cat with insurance, micro chip, and tried to register breeder ticket changing to household pet with TICA but their website and my operating system do not cooperate well and I have been working on that with TICA directly. I did want to apologize for anything that may seem misconstrued, but I was and obviously am under duress due to the loss of not only one kitten that was rehomed/flipped, but 2 as of today. I am heartbroken as these guys were meant for my emotional support considering my past domestic violence resulting in a suicide. So, if anyone out there want's to add to my misery, please feel free to do so and know that I take my privacy seriously but have decided today that I am no longer hiding. My attorney will handle from here and shame on you all for supporting something you had no idea of the facts, test results, etc. I've been bullied by this breeder, while dealing with the pandemic, and caring for kittens. I'm not one to share screen shots as a am conscious of privacy issues, nor do I wish to provide my Dr's personal information, but I'm making certain this is on file with Infectious Disease; the Board Certified Dr, hospital, and the vet who treated Pasha. I also sent Ginger copies of everything I received. Since this is Pasha's day, I will continue as I was asked and go through with the painful autopsy so I can at least give him the best send off and provide 100% proof of this rare and infectious disease. Thanks to all those who may benefit from my situation. I am sorry if I offended anyone throughout this process, but it is all painfully the truth. Inclosing, the last article I read on FIP states, "a 1994 study reported that cats with signs suggested of FIP, who also had a high coronavirus antibody level, reduced numbers of lymphocytes and high levels of globulin in the bloodstream, had a 88.9% probability of having FIP." As my Board Certified Dr. stated, Pasha's numbers were the highest she's ever seen. It also stated, "Fatal in more than 95% of cases. Pasha's case was not the dry form, but I won't have conclusive evidence on that until after necropsy. Thanks again for listening. Please do your homework and do not resolve to being bullied by adults in this very crazy community.

RIP Pasha 12/24/19 - 5/30/2020 (although birthdates are conflicting from Ginger's correspondence, breeder registration, etc.

S
S
Shannon Harper
, US
May 29, 2020 6:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I'm going to offer my feedback in the most fair manner possible.

Having purchased a cat from Wunderfolds, I can also agree that my kitten has been exceptional. He is very curious and will lay down on his back beside my feet, demanding attention. He follows me around like a shadow and is always seeking interaction.

What concerns me is that this customer obviously neglected to activate the insurance on the pet, so any vet bills should not be Ginger's responsibility at all. With live animals, no one can ever guarantee a kitten won't get sick at some point, but that's why a responsible pet owner insures their pets, just to be safe. Failure to activate the insurance within 2 days also voids the contract, yet Ginger is still bending over backwards to help this person anyway. Ginger actually sent me my link to activate the insurance through a separate email. There is no excuse for not activating the insurance.

These are live animals, which we take responsibility for upon adoption, unless it is a genetic issue. Many factors in our home and environment can affect a cat's health. FIP btw, is NOT A GENETIC ISSUE, however, Ginger still seems to be willing to refund for this kitten should that even be the case. What's the problem here?

Also, the reimbursement for transportation fees is ludicrous. You chose to pay for whatever method of transportation. She could've driven to pick up the kitten herself. Transportation costs are the responsibility of the pet owner. This was also disclosed in the contract I signed.

IMO, Ginger's responsibility would be a refund for the kitten itself or a replacement, should it be proven via appropriate testing to have passed from FIP, which Ginger clearly was willing to do. Anything beyond that is an outrageous demand, as these terms and conditions were made very clear in the contract. The fact that someone would willingly go out of their way to destroy a very reputable family operation, over their own failure to understand the contract they agreed to & activate the health insurance, is beyond disturbing.

I have to also admit that based on her comment vs what she said in her emails, Darlene is caught RED HANDED in many lies, which I find embarrassing and completely discrediting. The nature of her complaint says more about her than about Ginger. It seems as if Darlene is unreasonable, uncompromising and to attack someone publicly like this based on easily debunked lies is revealing of an extremely narcissistic and cruel nature. Especially given that almost none of the counterevidence supports her claim or justifies her ridiculous demands.

Darlene conformed via email several times that the kittens she received were in good health. She also confirmed them to be in good health when she parted ways with the first one, which was based entirely on another debunked behavior issue claim which Ginger was not even contractually accountable for, but tried to help the customer with anyway.

Verified: Wunderfolds does not sell sick kittens and Darlene Smith is clearly lying.

If you don't like the terms that are disclosed in the contract, don't buy the cat. That's your responsibility. Take accountability, because nobody forced you to agree to those terms, but you did anyway. The contract is far more fair than any other breeder out there. Sorry Darlene, but you are wrong.

Maybe Darlene should find a better way to pass her time than trying to ruin people's lives when her unrealistic, unfair demand are not met, instead of coming to a fair resolution. This speaks volumes about what kind of person Darlene Smith truly is.

S
S
Susan Saify
, US
May 28, 2020 10:22 pm EDT

If I had not walked into the Wunderfolds Cattery and seen the conditions myself, I may be swayed by these allegations, DeeBlondie. However, we went in to pick up two kittens from Wunderfolds last year and were floored by how well cared for these animals were. Ginger's whole world is these cats. She has transformed her home into a thriving environment for these cats. The whole place is full of cat trees, play towers, toys, and most importantly, LOVE! Her entire family takes care of these cats, including her children. This is why these cats are so friendly and social when they go to their forever homes.

We have 2 girls and they tote these cats around like dolls. These cats have never hissed, or scratched or harmed my kids. They have been delightful through a home renovation, where they were displaced 3 times. They acclimated quickly and never once had an accident.

Ginger sends these cats home with vet records AND health insurance, which you have to activate. If she was such a horrible breeder, there is no way she would do any of this. Our cats went to the vet and they were super healthy. They also have the sweetest and friendliest demeanors; we joke that they are like puddles of water that you can pick up. We literally cannot imagine our lives without these cats and consider ourselves so fortunate to have found this breeder.

If you read the testimonials on the website, they all tell the same story: friendly and socialized cats. I, and many like me have had the same experience with Wunderfolds.

M
M
Meredith Hughes
, US
May 28, 2020 5:53 pm EDT

Ginger is an amazing breeder and upholds the highest ethical standards. I picked up my kittens from her in person and was amazed by how clean she keeps her cattery. She was very professional from start to finish and has an excellent health guarantee with her contract.

I also have friends and family members who have adopted a cat from her and they have all had a great experience. I was referred to her and have referred others as well. She is always there for us and we stay in contact through social media.

It is clear that this customer is objectively vindictive and trying to fabricate her story to maliciously harm Ginger's reputation. Based on the documentation Ginger has provided, it would be well warranted and justified for her to sue this person for slander.

Knowing Ginger and several others who have had a great experience with her, I see this customer as abusive, entitled and completely unreasonable. Especially seeing how Ginger has gone above and beyond to accommodate her. It looks as if Ginger is going way above and beyond her contract or what any other breeder would be willing to do to help this "Karen" out (No offense or pun to any nice or decent person named Karen, ftr).

Too bad this"Karen's" story is completely debunked in her own writing and in her own emails, exposing her many malicious lies beyond any shadow of doubt. It takes a truly sick person to try and destroy someone who is clearly willing to help them, when it is clear that this is based entirely on lies.

Upon reading through the screenshots of the emails and seeing what really happened, this looks more like a case of extortion, as well as slander, to which I will strongly advise Ginger to take legal action.

C
C
Caring-breeder
, US
May 26, 2020 9:56 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Email once they arrived home. No mention of any concerns.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 9:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Photo of the kitten within a week of leaving me.

View 0 more photos
K
K
Katie Katniss
, US
May 26, 2020 7:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

This seems very obscure to me.. Ginger is amazing I have purchased 3 beautiful kittens that are now fully grown adults from her and are the sweetest and most healthy cats I’ve ever seen “I’m a Veterinary Assistant “ . I love them so much I have already purchased another kitten as a gift for my Mother-in-law 🥰.. I hope you see the error in your words of malicious intent towards a wonderful and caring breeder that always puts her cats and kittens needs above her own. Do the right thing and let Pasha go back to Ginger .. In my experience as a veterinary assistant people that hold themselves in such high regard such as yourself care little about their animals and treat them as possessions and it sickens me.If your malicious false claims tell me anything it’s that you are the greedy one and not Ginger.

C
C
Caring-breeder
, US
May 26, 2020 6:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I actually had to block her email as she has harrassed me and threatened me for half a week causing severe stress and inability to do nothing but debunk all her lies via her own emails. I am offering to go above and beyond what the contract she signed states, and have already done so with the nonsense return of Nico. Nothing will satisfy her other than a full refund of over 5k, on things contractually not covered at that, because she had to take her kitten to the vet. She had stated after having my kittens that she was not suited to have to pay vet bills, and had i known prior, she would never have been in possession of our kittens because NO breeder can assure absolute perfect health, even given our genetic testing and very long client list of happy clients. I truly believe she wants out, will not test for any other possible issues, wants the kitten to die in hopes of a refund, but won't get a necropsy if he did and still demand reimbursement of all costs. We have a contract which is to protect both buyer and seller, but she does not believe it applies to this Louis Vitton VIP drama queen.

C
C
Caring-breeder
, US
May 26, 2020 5:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

More telling her I'll take him back since she refuses to look into the supposed issue. I say supposed since the other kitten is perfectly healthy and social.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Multiple times asking her to please send him back at my expense so I can get to the bottom of the issue.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

More proof of me pleading to take the kitten back by paying a courier out of my pocket to get him (since she does not want to see me) to get the testing he needs to determine what issue there is since she refuses to do the testing needed.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:20 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

regarding the sire and Dam names...We call Rumfold Mort Thunder and mom is Andikorus Teffi, but we call her Dolly or Dahlia. Those were names registered by the original breeder before we got them, and everything is laid out on the website with registered names vs call names. I told her she can cross reference the website when she questioned that and she seemed satisfied
It looks as though TICA (or I) transposed the DOB by a few days, and is nothing of detriment to their health. DEC 21 VS Dec 24.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:16 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I did not keep your $650 deposit. The new owners paid me $1150, which was refunded to you for a non refundable issue. He was not sold for full price 2 months after you took him home and he has zero issues, verified by your own emails and vet.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Proof new owners see no issues with Nico/Ernie.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:07 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Proof of my offer.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:06 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Proof of refund minus non refundable deposit on Nico, which is totally not a refundable issue.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:05 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

More proof that the issue she had with first kitten was purely behavior, which is insane. The kitten is super docile, sweet and socialized. Per the new owners as well. They are thrilled with him.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Proof that she never told the new owners Nico (ernie) had a health issue as well as them saying they spoke to HER vet and he was NEVER seen for any issues.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:03 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Proof of my flight nannies saying she stiffed them:

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Her verifying good health right before taking the 2nd kitten back:

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

New owners saying he could have ingested something:

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 5:00 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Her saying you must follow the kittens for a month to see the behavior issue.

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 4:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Upon delivery healthy ss

View 0 more photos
C
C
Caring-breeder
, US
May 26, 2020 4:58 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Below, we have screenshot proof of everything she has falsified. We have her saying boys checked out well and I had no word from her until early May requesting to return Nico due to behavior and lack of socialization. Never a word about poor health. She verified vet said healthy at delivery and at last check up, , on both kittens. She anticipated a full refund of him, which is nothing any breeder would ever cover. I felt her claims to be false when she said you need to follow them around for one month to notate the issue. Regardless, I took him back and found a new home, and sent her a refund minus her $650 deposit. Proof below. His new owners are thrilled with him and constantly message me to tell me how awesome he is.. no sign of aggressive behavior toward his sister that will bat him in the head with no retaliation on his part. He arrived in fine health and as said, no report of ill health on either cat. I did let her know her claims were crazy once the new owners verified there is no problem.
Nico got sick on day 2 in their care, which can be normal for the stress of all the rehoming. The new owners reached out to her to question if any issues, because clearly me saying he had balehavior issues had to be a lie, and she said no health priblems and went on about his bad behavior. Nico was vet check, lab work and xrays with new owners and nothing was found wrong and vet said it could be him chewing their leather shoestring or ingesting something he shouldnt. Proof from new owner statement below.
I believe them contacting her when admittedly she asked her info blacked out set her off. I tried to download the vet records and would not allow me to, and wanted no more contact with her to get her to resend, so I forwarded her email. She has since emailed me, , demanding nothing short of $5k refund with no proof of any testing done to verify other potential causes. We have already settled up on the rehoming of Nico and I do not cover vet bills or transport. She was given and told to activate health insurance and if she did not our contract is void anyway, but I'm willing to work with her regardless, but nothing above a refund if the kitten dies of a genetic issue or fip and MUST be proven by necrospy.
She has stated she does not want to care for sick kittens and I'm gravely concerned for this kitten and have offered to arrange and pay a courier to pick him up myself, since my flight nannies also refuse to work with her. She shorted them $50 last time. It is very apparent she will not check into any further possibilities for his supposed illness (I have a hard time believing her due to the behavior issue case) and he has only been treated for eye issues. If he were so ill, I'd have blood work and labs to show, but I believe she hopes he dies to get a refund and am even concerned she may be causing this whether by abuse or neglect to get testing to determine what is wrong.
Again, we have offered to pick him up via courier (my expense) and I would like to get him into my vet for proper testing. No refunds will be given until this is resolved and proof of the supposed issue seen. Apparently, nothing less than 5k will make her happy, and I cannot do that because all proof from her mouth shows I sent her happy healthy kittens, she lied about behavior issues, and therefore I cannot trust her with zero lab work done in this case with all the falsehoods.
Not sure what Darlene's problem is, but she is clearly crazy and is not wanting these kittens to eat into her Luis Vitton addiction. Screenshot below.

View 0 more photos
M
M
Mother of Cats
, US
May 26, 2020 4:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Looks like Gretta Griffen is back with a new fake name and stories. She’s still selling sick kittens and changing her cattery name. Poor Ginger only tried to defend these innocent lambs and had been harassed and made up lies by Gretta. Lady your unhinged and all your animals should be taken away.

C
C
Cats101
, US
May 26, 2020 4:14 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I can't speak to your complaint here but the original one is 100% fake. Gretta Griffin from Life's A Beach/Claws in the Sand Cattery posted it trying to get back at Ginger.

I'm sorry you've had issues with your kittens.

I'm a victim of Gretta Griffin (who actually changed her name to Maggie on Facebook and her cattery name to Claws in the Sand to disassociate from the many complaints she was receiving). Those words in the original complaint are totally hers.

D
D
Deeblondiee
, US
May 26, 2020 3:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Buyer beware wunderfolds scottish fold cattery - sc breeder ginger troutman-pains

Update as promised (see last post) from 2nd opinion regarding 2nd sick kitten purchased from wunderfolds, sc. now at 5 months, received with enlarged eye and lethargy. kitten has profound granulomatous anterior uveitis - both eyes; secondary glaucoma - right eye (can't see and will likely require eye removal). suspicious for feline infectious peritonitis (fip). temperature is down today, eating normally, bloody loose stool has returned, and seems to feel safer in litter box. given drops (oral and eye) for both eyes to receive pressure caused from viral infection. cat is lethargic, won't play, and is still constantly scratching ears and shaking head. has yet to gain weight although eats 1 can wet food daily/dry food overnight. drinks well now, didn't drink much to begin with.

To recap, ginger told me "you have unrealistic expectations; you're a liar, your vet is overpriced, you are embellishing the truth, you don't understand kittens, and the classic... you are the only one i've ever had an issue with." this is the result of my sharing the comments and evaluations of 2 professionals, as well as my opinions based on a lifetime of cat ownership.

I requested the return of my 2nd sick kitten today after providing ginger with the latest results and 2nd opinion as requested. i've yet to hear back.in the meantime I reached out to her pet nanny diane, and she informed me that she would not be assisting me with my second return because I shorted her $50 on the last kitten return (I planned on returning both kittens but just couldn't part with the little guy so I told the nanny at the airport it was only $300 given only 1 cat and she didn't have an issue). I asked why I was just now hearing about this and she had nothing to say other than "we took it on the chin"! obviously, ginger has refused to accept the 2nd cat back but has offered (via diane) that I drive to nc and meet ginger (same lady who has harassed, bullied, lied, and accused me of basically fabricating sick kittens). contract states that they will accept returns but do not have to refund money until they sell and/or die. again, if you read the above complaint, she's already resold my first sick kitten (read above comment... she gave out my personal information to a male stranger who is now calling me with same sick kitten issues!) and I can't bear to allow her to resell another sick kitten for profit. i've spent thousands already, have been subjected to her lack of responsibility and all the name calling and bullying I can handle. I am now required, after ruling out other diseases, to do invasive testing on a new kitten who is in pain to prove ginger is allegedly breeding and selling/reselling kittens with known defects.

Please do your homework! I realize buying kittens online is not the safest way to go, but since scottish folds are not bred everywhere, you may feel you have to settle. all fold breeders aren't bad, but when you read the checklist for a bad breeder and this one ticks most all boxes, stay away! the complaints you see here, including mine, are not fake. that's the breeder protecting her cash cow of a business that is not in the business to deal with anything other than breeding (if she is even the actual breeder), shipping (and obviously they are in this together... allegedly), but nothing after-the-fact that might prove something may be wrong with her cats. why would anyone want to return a kitten? why would anyone lie about receiving a sick kitten? why would a breeder dispute the word of not one but 2 reputable dr's? why is a breeder defensive to the point of ruining your eever waking moment while you are dealing with a sick cat? because they are not in this for the good, only the money!

Heartbroken, under duress, and lost for words to describe feelings. please excuse typos! I am certain to hear back from this breeder as she sends me harassing emails daily to the point of having to turn off my phone due to stress.

I just wanted 2 cats : (

D
D
Deeblondiee
, US
May 25, 2020 4:34 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I, too, have received not 1 but 2 sick kittens from Wunderfolds. This Breeder (Ginger) has already resold the first kitten I returned to her after I told her the cat had issues. She has resorted to bullying and harassing me as I am now dealing with the second kitten's illness. Everything from me being a liar, having unrealistic expectations, to having an overpriced and unqualified veterinarian! The facts are: she is not only selling sick kittens, she is reselling them and keeping $650 deposits. When she resold the first returned kitten, she asked me to ship directly to the new owners without having him examined because, I can only assume, she didn't want proof? She then gave the new owners my personal information and now they, too, are now having issues and are called me to discuss! This is the most unethical Breeder I've come across in a life-long history of cat ownership. Today she said she was "done with me" and "so was the new owner's with the now sick kitten"! Note: I asked her specifically not to share my personal information with anyone. She is obviously trying to make me responsible as a mere purchaser. History is as follows:
Placed 2 deposits almost a year ago for 2 male folds. Received text that they were born on 12/24/19. Was so happy! Ginger sent me photos of another kitten - not mine! Upon receiving paperwork all birthdates were conflicting, and she had different names for the Sire and Dam. Little bit of a red flag. Pets arrived via pet nanny appearing sedated with red eyes. One kitten had a syrupy stain on his chest, and one had a much larger right eye. I thought, ok. She knows what she's doing, hopefully. I was able to observe both cats while under quarantine alone without visitors or any other household members (2 months total, 1 for the first returned kitten) My "unrealistic expectations" were to receive 2 healthy kittens. I received 1 who had behavioral issues, visited litter box every few minutes, then wouldn't leave the litter box at all, aggressive to the point of biting and drawing blood (me and the other kitten), tongue hanging out and drooling, scratched the cornea of the other kitten, and territorial to the point of not allowing letterbox use/food to the other kitten (I have 2 litter boxes). When I brought this to Ginger's attention, she was quick toter defensive and to blame me and asked why my overpriced vet didn't prescribe meds! She quickly came to the conclusion that the cat only had anxiety and wanted me to put a kitten on Prozac! I said I wasn't committed to caring for a sick kitten, whatever the sickness is, and I returned for a partial refund ($1500). Again, new owners having same issues and Breeder is blaming "poisonous shoestrings", and me for his health when she didn't appear to properly check the kitten before shipping him out for another fee! Heck, I have no idea if the pet nanny didn't deliver directly from me to the new owner? Now I still have the brother. He's always been timid and very slow. I thought it was the aggressive brother, it was not. His larger right eye is now cloudy and protruding from internal pressure and may be blind; left cornea is scratched (2 different eye drops x 2 daily); has a temperature of 103, has gastro issues (diarrhea), weighs the same as he did upon arrival (he's not growing); lethargic to the point of my having to put his head near his food bowl so he can eat; constantly shakes his head and scratches both ears (checked for mites), and is fragile to the point of preferring to be carried vs walking. I'm told all signs point to FIP, but won't know for certain until we do invasive and expensive tests to rule out other issues tomorrow. I'm told Herpes, Toxoplasmosis, FIP, etc., etc. Vet agrees that Breeder is selling sick kittens and I should return him, too (I'm scared she will resell again and another person will be taken advantage of). He's a Vet, a very well established one, and I shouldn't be asked to get a second opinion when I can see for myself that 2/2 kittens came to me sick. This Breeder has been reported to TICA and I will follow-up on the process of making certain that all facts are provided to ensure they are aware of my situation. My attorney has started research on her and her business to determine if he needs to get involved in making sure others, like myself, are not taken advantage of, bullied, name called, forced to feel responsible, etc., when we are innocent pet loving clients who are allegedly supporting a business that is in the business to sell and resell sick kittens. My sympathy goes out to all those who have come into contact with this Breeder and others who profit off poor breeding and business practices. Latest contact with Breeder says she doesn't want anything to do with me because I have called her out on her unethical practices. I will update as soon as I receive further documentation tomorrow. I am a confirmed purchaser of 2 male folds from Ginger Troutman-Pains in SC