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Carter'scustomer service/order

1
T Dec 18, 2019

Placed order on [protected]. I tried 13 times to call Carter's to recieve a price adjustment on items that went on additional clerance the next day. Each time I have been on hold for over an hour and not been able to speak to a representative or NEVER recieved a call back when using that option. Now it is past the 14 days to be able to receive a price ajustment and all I have is a 25% off my next purchase from Carter's that I have to use by 12-31-2019?

Here is is 12-18-2019 and my order STILL is not here!

  • Carter's Customer Care's Response · Dec 20, 2019

    Hi Trisha,

    We are very sorry for your upsetting experience. We would like to help you. Please contact our Consumer Affairs team at 888.782.9548.

    Thank you,
    Carter's

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