CB Banks Carter Bank & Trust Complaints #2-21

Carter Bank & Trust Reviews and Complaints

Carter Bank & Trust review: Drive thru service at martinsville branch

ceedeerum of Richmond, US

Jun 26, 2020 12:52 pm UTC

I sat in the drive thru line. I was not greeted or assisted the entire time i was in line.. I sent my card, my driver's license and my deposit slip through the tunnel and it was never even touched. Cars on both sides of me were assisted and moving right along. I was not offered assistance until I pressed the call button and requested my items be returned. My entire 30 minutes lunch break was waiting to get funds from my account. I will be moving my funds else where. They are extremely unprofessional and rude.

Keywords:

assistance assisted bank call button cars deposit slip drive thru funds greeted items tunnel

0 comments

Add a comment

Carter Bank & Trust - N.American/UK Compensation Draw

Resolved

Carter Bank & Trust - checking

Carter Bank & Trust - banking

Carter Bank & Trust - scra benefits

Carter Bank & Trust - endless hold times and no response to login issues

Carter Bank & Trust - Customer service at the Riverside Danville VA location

View all Carter Bank & Trust reviews and complaints

Carter Bank & Trust Contacts

Carter Bank & Trust phone numbers

+1 (800) 868-5762

Click up if you have successfully reached Carter Bank & Trust by calling +1 (800) 868-5762 phone number 0 0 users reported that they have successfully reached Carter Bank & Trust by calling +1 (800) 868-5762 phone number Click down if you have unsuccessfully reached Carter Bank & Trust by calling +1 (800) 868-5762 phone number 0 0 users reported that they have UNsuccessfully reached Carter Bank & Trust by calling +1 (800) 868-5762 phone number

Debit MasterCard Support

+1 (866) 985-2273

Click up if you have successfully reached Carter Bank & Trust by calling +1 (866) 985-2273 phone number 0 0 users reported that they have successfully reached Carter Bank & Trust by calling +1 (866) 985-2273 phone number Click down if you have unsuccessfully reached Carter Bank & Trust by calling +1 (866) 985-2273 phone number 0 0 users reported that they have UNsuccessfully reached Carter Bank & Trust by calling +1 (866) 985-2273 phone number

Debit Card Activation, PIN Selection & PIN Change

+1 (800) 523-4175

Click up if you have successfully reached Carter Bank & Trust by calling +1 (800) 523-4175 phone number 0 0 users reported that they have successfully reached Carter Bank & Trust by calling +1 (800) 523-4175 phone number Click down if you have unsuccessfully reached Carter Bank & Trust by calling +1 (800) 523-4175 phone number 0 0 users reported that they have UNsuccessfully reached Carter Bank & Trust by calling +1 (800) 523-4175 phone number

Lost & Stolen

+1 (276) 632-8000

Click up if you have successfully reached Carter Bank & Trust by calling +1 (276) 632-8000 phone number 0 0 users reported that they have successfully reached Carter Bank & Trust by calling +1 (276) 632-8000 phone number Click down if you have unsuccessfully reached Carter Bank & Trust by calling +1 (276) 632-8000 phone number 0 0 users reported that they have UNsuccessfully reached Carter Bank & Trust by calling +1 (276) 632-8000 phone number

Head Office

More phone numbers

Carter Bank & Trust emails

anthony.wilson@carterbankandtrust.com

94%
Confidence score: 94%

Carter Bank & Trust address

1300 Kings Mountain Road, Martinsville, Virginia, 24112, United States

Carter Bank & Trust social media

It looks like we haven't found Carter Bank & Trust's social media accounts :(
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 12, 2026
View all Carter Bank & Trust contacts