[Resolved] Caratlane.com — don't waste your money
Why do I think they are scammers? Well, because their products have nothing to do with what's presented on the site. Probably, they steal pictures.
I ordered two rings and got absolutely different ones. No, it was what I ordered, but it looked nothing like the photo on the website. It hardly can be called an expensive jewelry. I can buy the same at the nearest store for 5 dollars. It looks very cheap, I will never wear it. Money spent for nothing.
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
CaratLane.com Customer Care's Response · Oct 23, 2017
Please accept our sincere apologies for the disappointment caused. Request you to share your order details with us to look into the same.
As a token of apology, we would like to offer you a discount of flat Rs. 5000/- on your next diamond jewellery purchase with CaratLane.
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