CB Vehicle Rental and Leasing Car2Go Complaints #2-21

Car2Go review: car to go charges

Corrae Finlayson (punchmyfist) of Calgary, CA

Jun 18, 2018 11:43 pm UTC

If you go hourly and end up being an hour then they'll charge you the minute rate not the hour rate. No way of cancelling a car once reserved. Only able to reserve the same car once every 2 hours. I was in the home zone and the car said I wasn't in the home zone. Customer service guy told me it was because I wasn't in a correct parking spot... Even though the app said it was a home zone!?

Keywords:

app cancelling car reservation customer service home zone hourly rate minute rate parking spot

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