Caltex review: poor service

I am so use to bad service in South Africa and in Cape Town that I normally don't really bother anymore saying anything but this morning at one of your service station (Ladies Mile Service Rd, Bergvliet, Cape Town, 7945) I had reach my limit of poor service.

Today, on 13th January @ 6:40am my first day back to work after the holidays, I attempted putting air in my Tyre. At my first attempt I notice that instead of inflating my Tyre I was deflating and immediately realize the air pump is not working.

I moved to a secondary air pump keeping in mind when I attempted the first time my Tyre was flat already and to no success further made my Tyre deflated. After using the second pump and further deflating my Tyre because that one was also not working. I asked one of the four petrol attendees that casually never even bothered to assist me or greet me and has been walking by me while I was struggling said that the pumps were not working.

After asking them why not one single one of them bothered to tell me that the air pumps were in fact not working they did not even respond. Clearly to them it was not important keeping in mind now that I have completely flatten my Tyre and I am running late for work and now have to drive on a flat Tyre to the next service station and don't have the time to change to my spare Tyre.

On a last note, I ended up now having to replace my Tyre completely so thank you Caltex for an unforgettable experience and losing a customer for life. Michael