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1.1 143 Reviews

Cadbury Complaints Summary

5 Resolved
138 Unresolved
Our verdict: If considering services from Cadbury with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Cadbury reviews & complaints 143

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6:46 am EDT

Cadbury Cadbury dairy milk chocolate

Dear sir,

Today i have brought one Cadbury dairy milk of Rs. 40. From Samarth sweets shop located in Phaltan Maharashtra. But the product is not good it is completely dry and chocolate powder is coming outside from the packet also not smelling good. And colour of chocolate is white and small spot observed on chocolate. Packaging date is in July 19. It is showing 24 months validity.

This is very amazing that we are experiencing this with branded product. Please look in to this.

Thanks
Abhijit Yadav
[protected]
Phatan, Satara, Maharashtra.
415523

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1:59 am EDT
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Cadbury oreo cadbury coated

I got a packet of oreos coated in cabury coated and I got a packet of them and I got one half of the biscuit coated in chocolate I have pictures as proof I just wish to get what I payed for, I am a head baker at a franchise bakery and we use a little thing called quality control and you guys let me down with this I gotta kid screaming the house down because one got more than the other this is a petty complaint but it is still a complaint that shouldn't be ignored I have been a loyal customer for years and wish a refund

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4:52 am EDT

Cadbury cadbury dairy milk of rs 40, 52 grams

I bought three Cadbury dairy milk of 52 grams each and every chocolate is of bad quality. Chocolate flavour is not up to mark and there is white white spots on all over the chocolates. Chocolate is taste like I am eating a local brand chocolate.

Please see to this concern seriously and check whether any person making duplicate of Cadbury or there is issue in Cadbury only.

Regards
GAURAV JAIN
Mb - [protected]
Email - [protected]@gmail.com

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4:33 am EDT

Cadbury dairy milk fruit and nut

I love all the chocolate of Dairy milk. But today I felt very pathetic because there was a stapler pin in my chocolate which could harm me.! I just want to say please take care while manufacturing and packing because your product is loved by every other citizen of our country and also across the world.! This can cause some serious health issues if this stapler pin continued to be in chocolate.! I am dishearten and might not take the dairy milk chocolate again.!😞

Thankyou.
Shivani

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2:01 am EDT
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Cadbury cadbury supplier

Dear team
I m A retailer I have own shop at mukundgarh mandi jaipur pilani raod opp petrol pump (333705) i m requesting from the supplier for the electronic dispenser of the cadbury for the counter. Without dispenser I m not maintaining my sale of the cadbury product.
My firm name is kishanlal pawan kumar.
Plz help on the same.
Plz provide the same so i can also maintain my sales regarding this..

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Update by Kishan lal pawan kumar
Sep 01, 2019 2:02 am EDT

Plz provide the electronic dispenser on urgent basis..

Regards
Keshav beswal

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9:39 am EDT
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Cadbury cadbury celebrations

A few days ago I bought a cadbury celebrations pack worth Rs.50 consisting 2 dairy milk, 2 gems and 1 five star.
None of them was worth eating.Dairy milk had white patches bulky and edgy, seriously can't figure out what it actually was.Although the packaging date shows May 2019.Hence, it can't be expired.
This applies not only to this packet I bought but to three other packets bought on the same day.
You seriously need to resolve the issue and improve the quality and if possible refund as well.

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11:17 pm EDT
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Cadbury dairy milk celebration

Yesterday I bought dairy milk celebration 4box and its disgusting to see fungus in it...in Evey chocolate.. I have never expected this atleast from such a good company... The chocolates date not expired... I guess the quality is not being checked... Its a request to kindly check the quality... I have so many photos to upload...and please refund my money ..

0

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12:23 am EDT

Cadbury lunch bar

The product that i buy from you are The product the I both from you are really unacceptable I really love the big lunch Bar the dream but the last one I buy it were old and I did long for one till that one I am very disappointed in that I have to throw it away because not even my dog want to eat it . How must I really have faith in Catbury.

Regards Naomi

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Update by Naomi Abrahams
Aug 06, 2019 12:27 am EDT

The product that i buy from you are The product the I both from you are really unacceptable I really love the big lunch Bar the dream but the last one I buy it were old and I did long for one till that one I am very disappointed in that I have to throw it away because not even my dog want to eat it . How must I really have faith in Catbury. The Caramel were sticky and the peanuts you can taste are soft and did not have the taste of the fresh Lunch Bar .

Regards Naomi

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Saarah1999
Cape Town, ZA
Apr 04, 2021 11:17 am EDT
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My chocolate looks like it has vertiligo, its unexpired and I just opened it.

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6:12 am EDT

Cadbury deformed / blistered / contaminated cadbury supplied to me against purchase payment

This is to bring to your knowledge that one of your Brand Cadburry pack I purchased from a store at Rajiv Gandhi International Airport (RGIA) on ( 20/07/2019 ) was found Deformed, Blistered, & Contaminated when it was unpacked for consumption. The Cadburry was found deformed and partially blisters appeared on one side of the cadburry.

*Details of Cadburry given below :*

Date of Purchase : 20/07/2019

Place of Purchase : RGIA, Hyderabad

Batch No. 901233 033501 > ( As appear on Bar Code )

CODE K 81227 A1 ( As appear on pack strip )
( Images of Cadburry captured by me are attached )

On noticing the abnormal condition of Cadburry I immediately tried to reach your help line on number : 1800 22 7080 to report but there was no one to answer except for the pre-recorded message saying service unavailability on Sundays

Had I consumed this cadburry, it would have led to food poisoning and it may have affected my health badly.

The unpacked deformed, blistered, & contaminated Cadburry along with the package is safely preserved in my Fridge for further analysis & needful action..

Request you to look into this issue and advise me on future course of action I must take to protect my interest as well the interests of other consumers .

Regards
Consumer : Dr.Neha Sudhakar
E Mail : ( [protected]@gmail.com )

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1:18 pm EDT

Cadbury cadbury dairy milk

Hey this is to bring in your notice that
I recently bought a chocolate from the shopkeeper and i am really shocked to see that it has warms all inside the chocolate how can you manufacture such cheap product
I am highly disappointed
I need an apology plus a compensation else i will highlight this matter on social media
Looking forward to hear from you guys soon

How can you manufacture such chocolate
Which are totally unsafe and unhealthy

Such sales should be stopped forever

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1:32 pm EDT
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Cadbury silk oreo

I find it the worst of your chocolates
I am having cadburry products from childhood but today when i see a product in the store cadburry oreo ...i took it because of the name cadburry
But the taste is not good as the combination doesnt match, no crunch looks like a biscuit is coated with melted chocolate ...
I know it will matter to cadburry but i really work hard to earn money

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6:29 am EDT

Cadbury chocolate

मैं कृष्णा डेली नीड अमूल पार्लर से शिकायत दर्ज करना चाहता हूं कि पिछले काफी समय से बार-बार कंप्लेंट करने पर भी कैडबरी की चॉकलेट नियम आवे कानूनों के हिसाब से हमारी दुकान तक सप्लाई नहीं की जा रही सारी चॉकलेट मेल्टेड आती हैं बार-बार डिस्ट्रीब्यूटर से कहने पर भी चॉकलेट को सही तरीके से नहीं भेजा जा रहा जिसका असर यह हो रहा है कि चॉकलेट खोलने पर अंदर से सफेद निकल रही है डिस्ट्रीब्यूटर से कहने पर उसने यह तक कह दिया आपको चॉकलेट लेनी है तो ठीक है वरना था चॉकलेट ऐसे ही डिसटीब्यूट होगी मुझे नहीं समझ आ रहा कि कोई अधिकारी विजिट नहीं करते क्या हमारे शहर में रिटेलर की दुकान पर मैं चॉकलेट सप्लाई की दुर्दशा फोटो द्वारा आप तक भेज रहा हूं कृपया इसमें शीघ्र अतिशीघ्र कार्यवाही करें
Mob no [protected]
[protected]

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Update by Ssharma123405
Jul 03, 2019 6:30 am EDT

complaint regarding Cadbury distributor in Meerut

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12:48 pm EDT

Cadbury silk oreo

I just bought one Cadbury diary milk silk Oreo . While removed the outerpack, it seemed like almost one by third of the pack empty. I thought it might be because of the bad weather and might be melted in to the under side, but not. The packet shows that it's 135g. When I checked the pack, it's only 82g . And company itself spoiled it's reliability . Because Rs.170 is not a small amount for an ordinary women like me.
I want my cash back . I have a video clip of uncovering the pack . But it couldn't upload and attach with this complaint due to network error. Do take immediate action for my complaint.

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12:15 am EDT

Cadbury chocolate

I bought 4 dairy milk chocolates yesterday. They are wish packs. When i unwrapped one of it, it was totally spoiled and worms were crawling on it!
Another chocolate comtains holes over it.
After that i haven't opened the other two packets. The mfg date of chocolate is 3/2019 and hence it is still in the expiry beriod. So, i want my grievance to be solved asap .

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8:18 am EDT
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Cadbury visi cooler for chocolate

Dear Sirs :

We are running an AC outlet in name of KRRISH WORLD at 20/2, Upendranath Mitra Lane, Howrah, 711 106, West Bengal. Our customer code is 3253 and Regd mobile
No is [protected], also we are available at [protected].

We are dealing in your product since 2012 and initially you had give us a desk top cooler which was returned back to you dealer for continuous breakdown and fault.
WE wanted standy type cooler for our Ac outlet but inspite of several request to your distributor no one bothered to give us a cooler for our shop. We docketed a complaint
vide ticket no [protected] few days back.

Presently we are keeping chocolate inside our cold drinks fridge and outside the view of customer and as a result our sale has been fallen due to no visibility.
Also it was noted that your Distributor sending us bill in some others name and after manual correction in our shop name. This is also not fair, as some others
are bagging the sales made from our counter.

Anyway, we need a Standy type cooler ( not Desk type), and if needed we shall keep deposit against the cooler, pl see if this can be alloted for joint interest of
us and take up with Distributor SADHUKHAN DISTRIBUTORS why they are issuing bill in others name and sending stock to us after manual correct.
I refer their bill no 1288 dated 14/4/19, pl check and get back.

Regards
Abhijit De
[protected]

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6:09 pm EDT
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Cadbury crispy crunch

I bought a crispy crunch, trying to capture my youth, I have not had one in years but do remember that first bite, boy was I disappointed, it was so stale it almost broke a tooth, the stamp on it is, 2019 JL 19 gt265184011, I only paid $ 1:39 but, not sure I would buy one again, I do live in a small town in Nova Scotia but would think we deserve fresh not stale.

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8:56 am EDT

Cadbury lunch bar

Good day

I purchased a lunch bar chocolate 48g from checkers in reservoir hills durban. As I took the first bite I noticed that the chocolate is white in colour and not looking normal. After eating it I suffered terrible stomach cramps. Really dissapointed. This could of led to food poisoning. Im going to contact all consumer watches and advise them of this incident. This chocolate made me sick and it costed me r600 to go to the doctors and medication and this company is sending me a r30.00 voucher, this company is trying to cover up for cadbury. They do not value their customers. Im really pissed off. The person that was assisting and trying to cover up was sharon hudson

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2:39 am EST
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Cadbury dairy milk chocolate rs 5 full box

I bought rs 5dairy milk full box and its disgusting to see fungus in it... I have never expected this atleast from such a good company... Fungus in it n that too its not expired... I guess the quality is not being checked... Its a request to kindly check the quality... I have the photos, videos n also the chocolates with me if no action will be taken I will be giving it in social media...

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Update by Priya Khandelwal Modi
Feb 23, 2019 2:44 am EST

Clear fungus

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3:40 am EST

Cadbury cadbury's dairy milk crackle /friends pack

I have bought your product Cadbury's dairy milk chocolate, crackle and its price is rupees 40 only and I want to complain that I bought it from a general store and as I opened the wrapper I found that there are only 6 pieces of chocolate inside it and it clearly can be seen that it's broken and those 2 pieces are out of this wrapper... This is a big issue for me and I request you to take a action or I have to take one instead.. thank you

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3:21 pm EST

Cadbury 10 rupees bar

It taste much like sugar than chocolate .I usually buy silk it tastes good but these 10 rupee bar are over sweet literally no chocolate taste . Before they used to taste lot better . These bars are tasting worst day by day .In many of these packs contain sugar blooms .Please take this points into consideration its not like everyone should buy silk every time .

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Contact Cadbury customer service

Phone numbers

800 818 181 1800 678 708 More phone numbers

Website

www.cadbury.co.uk

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