Tim Hortons reviews and complaints 1
View all 3015 complaintsTim Hortons - french vanilla cans (the new red cans)
You've introduced a new "same great taste" ( NOT!) red can of French Vanilla.. I have been drinking your French Vanilla from the older cans for years. This Xmas I saw your cans at Superstore in new red containers. So I purchased them. As it turns out your same great taste, tastes like coffee creamer with a little tad of flavor with a gross film that settles on the top of the cup after you mix it. The colour of the new contents are white com paired to the colour of the older cans. The can on the left is your older can and the right is your new "Same great taste". You can see the difference, the taste of the new cans is awful. I purchase 4 cans a week and so does my son. We are very disappointed in your new product and it sad that we will have to take our business elsewhere. As I'm sure due to your choice with this new product your going to lose a lot of customers that loved your old product.
We have received your comment. Thank you!