Menu
CB Fast Food Chains Tim Hortons 605 Sibley Dr., Thunder Bay, ON, P7B 6Z8, CA
Tim Hortons company logo
Tim Hortons
reviews & complaints
Tim Hortons company logo

Tim Hortons

605 Sibley Dr., Thunder Bay, ON, P7B 6Z8, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
S
8:05 pm EST

Tim Hortons - french vanilla cans (the new red cans)

You've introduced a new "same great taste" ( NOT!) red can of French Vanilla.. I have been drinking your French Vanilla from the older cans for years. This Xmas I saw your cans at Superstore in new red containers. So I purchased them. As it turns out your same great taste, tastes like coffee creamer with a little tad of flavor with a gross film that settles on the top of the cup after you mix it. The colour of the new contents are white com paired to the colour of the older cans. The can on the left is your older can and the right is your new "Same great taste". You can see the difference, the taste of the new cans is awful. I purchase 4 cans a week and so does my son. We are very disappointed in your new product and it sad that we will have to take our business elsewhere. As I'm sure due to your choice with this new product your going to lose a lot of customers that loved your old product.

Read full review of Tim Hortons
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.