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CB Fast Food Chains Tim Hortons 390 North Front Street, Belleville, ON, K8P 3C9, CA
Tim Hortons company logo
Tim Hortons
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Tim Hortons company logo

Tim Hortons

390 North Front Street, Belleville, ON, K8P 3C9, CA
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1 complaint
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Category
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
7:00 am - 6:00 pm
Sun
8:30 am - 5:00 pm
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D
10:30 am EST
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Tim Hortons - muffin - customer service

This morning, December 18th, I went to the Tims in the Quinte Mall. I was there prior to when the stores in the mall open. Consequently, I was the only customer. I placed my order - two muffins and a gift card. The server was more interested in talking to the other employees and took some time filling the order. Products were all ready on the shelf. When I got home with my two muffins I found that she had given my the wrong one. I ordered a raisin bran and got a fruit explosion. Not good. I returned to the store and waited for the same salesperson. When I explained the mistake she became hostile and said it wasn't her fault. No apology. That made me more upset. She did give me a raisin bran muffin in lieu of the fruit explosion. Perhaps she should spend more time waiting on customers and less time talking . Cashier - shift 3. Order ID [protected]. I felt frustrated with her attitude.

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