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number1appliance Complaints & Reviews

number1appliance - Missouri / did not receive order


Ordered 3 major appliances for $3, 500 on 8/12/09. Company took our money out of our account on 8/13/09. On 8/28 order was finally shipped after many calls back and forth. Received calls and emails stating order shipped when it was not. Received order on 9/8/09. Stove had major damage, delivery company says they got it that way. Before I could reject order, husband signed paperwork after delivery man listed damages. Number1Appliance said they would have the delivery company call within 48 hours to make an appointment to pickup stove. Never happened. We called delivery co. on 9/10/09 (56...

number1appliance - Missouri / backorder


I ordered a thermador range from the website on 6/17/09. I expected to recieve it by the end of June in keeping with the websites promised time of shipment. I called after the first week in July because I hadn't recieved the range or any contact from number1appliance at all. After waiting a day to get a response by email they told me that the range was now on backorder and wouldn't be shipped until the end of July. I just called them today (July 31) and was told that the range wouldn't be shipped until approximately August 10th. I then called thermador myself and was told that...