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Norweign Cruise Line Complaints & Reviews

Norweign Cruise Line - California / Corporate Offices/ Reservations


Booked 4 rooms on an upcoming Norwegian Star Cruise this December and the price for third person has been reduced since booking for one of our family members. Reservation desk, and corporate offices refused to give back the difference which was $100.00. We cruise 4-6 times a year and have cruised with NCL over a dozen times. We requested shipboard credit of $100.00. Corporate officer didn't even return calls (we had to call twice) and then they just kept giving us to anyone that they could to defuse the situation. Maybe, the President Kevin Sheehan should be fired. (Hopefully, he is the...

Norweign Cruise Line - New Hampshire / Worst Experience/Horrible Company


My husband & I tood the Hawaiian Cruise in April 2009 on Pride of America. This is the WRONG name for this cruise! Our room was filthy, food was either not cooked, cold or not available, freestyle dining was not an option due to our party being more than 5 persons at a sitting. We had to make reservations and if we decided not to keep the reservations, we would be charged $20 per person. Then the topper...the photographer smacked my behind during a photo session... . I made a complaint on board and was offered a bottle of wine! I wrote a complaint on board and gave it to the customer service...