Norwalk Furniture reviews and complaints
This review was chosen algorithmically as the most valued customer feedback.
Poor manufacturing
My client purchased Norwalk sectional. Within 3 weeks of delivery which was in November 2022 they noticed a hole in each arm of the sectional in the exact same area. You can feel the rough wood underneath the fabric where the holes is. There is no padding, so the fabric rubs against the bare wood. I filed a complaint with the customer service center. A...
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The complaint has been investigated and resolved to the customer’s satisfaction.
This review was chosen algorithmically as the most valued customer feedback.
Damaged products
I have recently purchased $20, 000 worth of furniture from Norwalk Furniture and it was delivered to my home in substandard condition and damaged. At the time of delivery I was not home to inspect the furniture and I told Norwalk delivery that I would inspect the furniture with my sales rep the following day. Upon inspection, we (my sales rep and me) found...
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