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Manulife Financial Complaints & Reviews

Manulife Financial - Ontario, Toronto / Horrific experience/unresponsive client service

Andrew A. on Feb 1, 2017

Manulife is the worst company I have ever deal with. Manulife needs to be more transparent with its life insurance policyholders. Manulife has increased my annual premium from $488.95 to $1, 104.64, a 123 percent increase. When Manulife tried to increase my annual premium from $1, 104.64 to $2, 023, i refused to accept the insurer's second increase. After I rejected Manulife's second increase, the company has reduced my death benefit by $34, 964. So even though I am paying 123% more to Manulife, I am getting less benefit. Most importantly, Manulife has violated the terms of the contract by...

Manulife Financial - Ontario / Harassment from an employee

Debbie Luclucan on Jun 14, 2011

It's been a while already after I submitted my claims for orthotics/shoes/stockings (Dec.2010) and never receive any claims back from them. They have sent somebody to our house without any appointments and harassed my husband by forcing himself in and threatening that if he don't let him in they will not pay me and I will lose my job. I am a Medical Technologist by profession and my job requires long standing and walking therefore I have seen a Chiropodist, prescribed to get the products to help me ease my leg pains and it was signed by a doctor at the same time. We paid them in full...

Manulife Financial - Ontario / sick benefits


manulife denied my claim without investigation, soley on the word of my employer, that im off because im disgruntled, that im not attending physio, which i am, that i walked off the job, when i had a doctors note, and not on any medical evidence at all, took about a month to straighten this out, also my case worker told me at 3 different times, when i told her i was the customer, that it was my employer that pays them not me. when they finally did except my claim they said they were going to cut me off july 1 because my physio filled out a limitaions form that said i could lift 10 lbs, when i...

Manulife Financial - British Columbia, Vancouver / Private share swap with RRSP

In summary, I opened up accounts at Manulife Financial at the 1075 West Georgia location in Vancouver back in 2006. At the time, I had purchased some private shares for a BC VCC called MVP on the direction of one of the financial advisors of Manulife. The strategy proposed to me was that after waiting 2 yrs to become capital gain exempt and the shares had a lift in price, I could swap out shares for RRSP tax free. The main point is that my primary RRSP accounts have traditionally been with RBC. However, RBC only allows for up to 25% of one's RRSP portfolio to hold the private share...