Lucchese Boots reviews and complaints
Boots
I ordered boots in October of 2010 and was told they were on back order and would be shipped on 12/14/2010. I waited a couple of days and did not hear from them, so I again called them. I was told then they would ship on 12/20/2010. Again after not hearing from them I called once more and was told they would be shipped 8 to 12 weeks. These people are liar...
Read full review of Lucchese Boots and 2 commentsIndefinite ship time
Ordered a pair of Resistol Ranch Boots, October 12, 2010, said allow 6-8 weeks delivery, was informed 12-05-10 they would be shipped on 12-15-10, did not receive shippment and called back to check on status, they then said they were on back order and would take another 8-12 weeks(WOW) To sum it up it takes 8 months to receive a pair of boots, that is outrageous!
If you want to purchase a pair of boots, just run down to your local store and buy them, don't wait on these idiots.
They would not even offer anything comparable(Really terrible customer service, not even a phone call, or a postcard or letter any correspondence at all would have helped, but no. In the New Year either these companies are either going to deliver what trhey promised or are not going to get my business.
STAY AWAY FROM LUCCHESE BOOTS, EL PASO, TX
The complaint has been investigated and resolved to the customer’s satisfaction.
Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!