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7:54 pm EDT
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Colon Flow Fraud

I saw an ad on tv for Colon Flow and called the 800 no. to order a bottle. I thought I was only paying for the one bottle that I ordered, but now they are charging me saying that I have to pay $89.00 or they will send it to collections. I supposedly agreed to pay a monthly charge to keep getting it, when I was never explained this in the first place. They guy kept trying to get me to accept other offers for other products and I declined them all. Turns out that they gave my debit card info to another company, and luckily I canceled before anymore charges were made to my card. What a fkn nightmare, now I have to contact better business bureau about this. They are pure ###!

Company Business Name: Colon Flow

Country of complaint: United States

Address: Farmingdale, New York

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7:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Colon Flow RIP OFF

I am a foster parent that has a child with severe medical conditions. I ordered this product with the understanding that if her doctor gave the okay then we would proceed. I canceled the product after getting the notification from her doctor that the product was not good for a child that has bowel OBSTRUCTION and a neo bladder constructed from her colon. The Dr. at John Hopkins felt that the contents would provide major discomfort for the child and that the dosage that is recommended is NOT a one size fits all. I called and spoke to the rep at Colon flow and they stated no problem. They provided me a mailing address to return ( empty or used bottles); at my expense and assured me i would not be charged. The company gave you 7 days to receive the product back or they would charge you. Due to a family emergency ( 3rd day after consult with rep we had to leave out of town, the product was not returned within the 7 days and they charged me the 90.00 ( 2 bottles). I called them ( on the 7th day) and they WOULD NOT make any exceptions ...even after i offered to send them the funeral announcement and obituary. THIS COMPANY IS UNETHICAL AND THEY REFERRED BACK TO THE ORIGINAL PHONE INQUIRY AS TO THEIR REASONINGS BEHIND THE CHARGE. I WOULD NOT RECOMMEND THE ENDORSEMENT OF THIS PRODUCT. HOW CAN YOU PLAN FOR A SUDDEN DEATH...ALL THE REP SAID IS THAT I SHOULD HAVE RETURNED THE PRODUCT WITHIN 7 DAYS . Senna tea ( natural medicinals); you can buy at the store is a GREAT product and you dont have to deal with the over rated ( tv commercial) and over priced product, such as colon flow.

Company Business Name: Colon Flow

Country of complaint: United States

Address: 41 Canal Street, Lewiston, Maine

Phone: 800-218-6210

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linda perry
US
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Mar 30, 2011 11:01 am EDT

They will not answer the phone when I call to discuss this matter, so today I am rtying to get to them online. This product is not worth the cost and does not work for me. i returned the product, i want my money back!

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jac163
US
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Dec 23, 2013 7:04 am EST

I agree with everything here. First off, the colon is self cleaning. The advert is scaremongering, telling you how much fecal matter one may be holding. The TV companies should be prosecuted for allowing misleading adverse to be broadcasted. Secondly, there is NO such thing as a free sample. One is already scammed by the shipping and handling!
I never buy products I see on TV unless it's available in local stores.

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cj
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Apr 19, 2011 7:19 pm EDT

i ordered it they tried to have me supersize it first, then after i said no we settled on the 11.80 deal from the television ad and the man said cancell after 30 days send it back of coarsse at my expense so what i didnt use packaged it up ready to go called them first guy why dont you try it alittle longer i said no not for me then why dont you let someone else in your family use it i said no they all dont have my problems.He hung up on me, I called back a nasty lady answered the phone i told her i wanted to send it back same speal the first one gave out then after no no no she gave me a rma number i took ALL THIER CRAP and sent it back the way they wanted me to do costed me 6.18 delivery confirmation i sent it back and that was that right they got back into my acount 15 days latter to charge me 79.99 they messed my acct up all right tried to deal with my bank get this overdraft i wasnt expecting them to do that then call the bank the day of major surgery for my daughter and explained all this ok the charge was gone ok well i had such a bad day i left my bank card with my cell phone after talking to the bank about this at the hospital well got my card as lost then got my acct even then they come in and do it again to me now i have to show the bank all these similar complaints so i could get my account right again i have spent over 4 hours waiting to talk to someone their just to hear a radio staion in california i am pissed off because i was pissed on my wife says thats what you get for buying this stupid S IT here is the H anyone else have this problem please blog me on this board i am going to the bank 2morrow and i could use more help

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busymama
Tuscola, US
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Sep 17, 2012 10:21 am EDT

i am having THE exact same problem please post if u have any success

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Read Your Terms... BEFORE giving Info
Plattsburgh, US
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Jun 03, 2011 3:33 am EDT

Copied straight from the Colon Flow Website: Colon Flow is made from natural ingredients. However, we recommend you consult a competent health care provider if you are taking prescription medications at the time you would like to start using Colon Flow. Make sure your health care provider is educated in natural products as well as prescription medications.

If your child has severe medical conditions, you should be consulting your doctor first ANYWAY before ordering any kind of product. Regardless of that though, for any consumer: Read your terms BEFORE providing your credit card. It'll make your life that much easier when you're trying to get your "free sample" that doesn't exist.

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JKDE
Philadelphia, US
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May 06, 2011 8:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The product was not returned within the 7 days.
YOU SHOULD HAVE RETURNED THE PRODUCT WITHIN 7 DAYS.
As Molliewollie said: leave the doctoring to the doctors.

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1:18 pm EDT

Colon Flow Scam

Saw the ad on tv, called to order, before I completed order, told the lady I wanted to check the company out first. She stated she would send the product anyway and I could pay for it when it got there. I told her don't send it twice, she hung up on me. DO NOT ORDER FROM THIS COMPANY...SHADY!

Company Business Name: Colon Flow

Country of complaint: United States

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Talega1
Carthage, US
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Jan 21, 2014 1:07 am EST

it is is a scam they charge $80 in my acct i never want it twice I did told the person i just want the trial it is a RIPPP OFFF!

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mark dilba
Los Angeles, US
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Dec 30, 2013 12:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i want to cancel my order but i can't get a hold of them, the product is not working i want a refund, spent 20 min on the phone did not speak to a person !

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busymama
Tuscola, US
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Sep 17, 2012 10:18 am EDT

i ordered colon flow as well, took what it states as highest allowed dose, NOTHING. In fact, my health is WORSE. Not only did they sign me up for things I have REPEATEDLY said I did NOT want, they charged my account $90, I have tried to contact them and remain on hold stating I will be connected but have waited up to 3 hours with n o one answering. I am a single mom who is now out $90 and have to cancel my card and wait for a new one. I am so upset, this has caused a ripple effect due to my low funds and now I'm out money my family needed for bills

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Forsythkid
Spirit Lake, US
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Aug 28, 2011 11:18 pm EDT

Right on -

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Forsythkid
Spirit Lake, US
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Aug 28, 2011 11:17 pm EDT

Right on - we need new laws on the books to castrate these crooks!

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Scammed by COLON FLOW
Riverside, US
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Jun 07, 2011 6:07 pm EDT

COLON FLOW IS A SCAM - FRAUD CHARGES APPEARED IN OUR BANK ACCOUNT ONCE MY HUSBAND ORDERD THIS. My Husband orded Colon Flow and then a week later we had received charges to our account for 2 identity theft protection services; United Benefit Advantage and 360 ID SWEEP ALGER . Two sets of charges appeared, one for $1.95 for each service and the other for $19.95 for each service. Of course, we never signed up for either sevice. Colon Flow sold our bank card info to these people. They also charged us $11.80 for this free trial. Thank God these amount were not too high. I read others who this happened to had charges of $39.99 and higher. Oh and by the way my HUSBAND TOOK THE PILLS, even the max amount that could be taken in a day for a week AND THEY DIDN'T WORK. He called and told them they didn't work and they asked him to send the bottles back even he opened one, at our expense. They did try to offer him a free WalMart gift card and a gas card for trying the product and my husband declined repeatedly. To be honest, after knowing the SCAM artists they are, I am suprised they answered my husbands call.