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Biscuits and Bath Complaints & Reviews

Biscuits and Bath - New York, New York / Negligent

Pt
Apr 06, 2013

My vet told me not to take my dog here, and my vet was right! Under the previous ownership, I would have rated Biscuits & Bath 5 stars. Under the new management, I would not. Biscuits and Bath is negligent, at best. I left my dog while I was on a business trip to LA for three days. When I arrived at Biscuits and Bath, I told the representative on duty that my dog had a free boarding pass for the stay. She said that she was aware and that my dog would be fine. During my trip, I received several calls in a five hour period: one stating that my dog's vaccines were not up to date and that my...

Biscuits and Bath / Disgusting

21
Jul 16, 2011

Hello, Im writing to save you and your pet from very unreasonable actions.I have been employed by Biscuits and Bath for 3 yrs, well almost .I feel like that company is so full of [censored].They don't care about the dogs it's just for the money.It may look all nice and clean, safe and cheerful, but it's not.The company barley care's about who they hire so it'S NO background checks.I've seen dogs getting kicked, stay in feces and urine until someone decides to clean, there's dirty dog beds that they re-use for other dogs to sleep at night, molds, constant...