SUBMIT A COMPLAINT

Consumer Complaints & Reviews in Odessa, Texas, United States

Marlboro / black cigarettes

Ki
Jan 24, 2019

I've purchased 5 packs of black in 2 days both 100s and shorts and both do not have black in them they all have reds in them! I don't know if you guys had some sort of mix up or something but this needs to be fixed. I don't smoke reds they make sick to my stomach and with a...

Sonic Drive-In / service

Ju
Jan 01, 2019

I pulled up to place a order on January 1, 2019 and they keep ingoring the red button and i was just told there not takeing orders but yet the other people who just pulled up next to me just placed there order and the the car next to them just placed there order ..the manager just came out...

Oncor Electric Delivery Company / light pole fell on my daughter's car

Kj
Dec 27, 2018

During a storm yesterday in Odessa, Tx... One of your light poles fell on my daughter's car and damaged it extremely. It smashed in the whole back end while it was parked at work. She is unable to drive it at all. We need to file a damage claim for on or to pay for the damages and repair...

Lotus Leggings / mailing of the lotus leggings

Ba
Nov 29, 2018

How do I get off your mailing list. I don't need any more leggings. My name is Barbara Slaughter 4110 Melody Lane Odessa, TX 79762. Please stop sending them TODAY The leggings are very nice but you can only wear so many of them and I am an elderly lady so I wear them very little...

CVS Pharmacy / CVS Health / manager vanessa

Ma
Oct 31, 2018

Store #10986, 1230 E. 8th Street, Odessa, Texas 79761 I went in to find a styptc pencil to stop bleeding from shaving. 2 asscoiates and a pharmacist could not find what I needed. I finally found myself in a locked cabinet on shaving isle. After locating what I needed then I couldn't find...

Jeep Renegade Trailhawk 2016 / frequently break down

Ro
Oct 28, 2018

This car broke down again!! For the fifth time. Before the 36000 had b en in the shop because it's was overheating and the sunroof didn't want to closed, now have been without a car since Tuesday October 23, 2018. I had canceled May vacation again! I really need a dependable car, please help...

Sonic Drive-In / rudeness

Yo
Oct 23, 2018

I placed an order for 4 footling chili cheese dogs. The lady repeated my order the way I asked for them and when they brought them out, they were regular size. I let her know she brought the wrong size and she was rude stating well you should have know by the price you paid. I said for all I...

7/eleven / about manager

An
Oct 04, 2018

She threatined to call the cops on me. For no reason just bc i was lettong other people get a drink ahead of me. She made a big scene in front of about 10 customers. She embarrassed me. And I did nothing wrong. Just bc we are homeless does not make us thiefs. And she tells me she has seen...

Lincare / issuance of poc

Ba
Sep 26, 2018

I switched to Lincare in November 2017 because I was told it would be easier for me to switch to using a portable oxygen concentration (POC) instead of the oxygen tanks. The salesman said to give them four weeks and I would have my POC. As you can see I still do not have the POC and it...

H-E-B / HEB Grocery Company / store pickup online

Sa
Sep 08, 2018

I tried using the curbside HEB pick up online but when I got to the payment part they did not accept the EBT card. I think that's discrimination. I never shop at HEB even though I know they have better quality items because I don't know the store and takes me hours to find The things I...

Texas Roadhouse / inappropriate relations

No
Sep 01, 2018

A few managers have engaged in a couple of inappropriate relations with employees at Texas Roadhouse in the Odessa area. As known, managers are not supposed to engage in any type of outside social relations with employees but the managers at Texas Roadhouse fail to abide by this specific...

Bealls / disrespectful behavior of the manger

Hd
Aug 30, 2018

Esteban the store manger, approached me and disrespectfully said "she's busy and you can [censored]ing leave now" and pointed his hands at the door and told me to leave the store. He mumbled the word "[censored]ing". I am a paying customer who was about to buy some water bottles and drop off my...

Webwatcher / refund

Kr
Aug 27, 2018

When I first signed up with webwatcher, they advertised no jailbreak, iPhone iCloud data retrieval and now because they have in issue with Apple security they don't offer what they advertised. I have paid full amount on 3 different devices and only got part of service I don't have a laptop...

Pizza Hut / everything

Ch
Aug 26, 2018

Got to store waitress threw menus on table, the AC was out and the floors were dirty and the tables were dirty..we were given drinks without straws and when i asked for them the waitress never brought them. Horrid service. I ended up leaving and taking the food to go, no apology and they...

Brach's / brach*s maple nut goodies

Ma
Aug 13, 2018

August 10, 2018 I purchased two 4 oz. bags of Brach*s Maple Nut Goodies (8D25BB182 best by 01/23/2019) from a store in Odessa, Texas. These candies were so hard I could not bite into them. I have purchased Maple Nut Candies for years and have never had this problem. Please rectify the...

Odessa Texas / managing

Ca
Aug 06, 2018

I used to work at red lobster . I quit due to the fact the hostesses smoke blunts in the restroom all the time . I recently found out that one of our service pros & one of the QB's where smoking marijuana & weed in the freezer & where caught by the main manager . We have a manager that if...

Domino's Pizza / domino's carryout/ pickup

He
Jul 27, 2018

Called in a pizza tonight, they said it would be ready in 45 minutes. When we got there they said they took our order, but they never placed it. Wanted to know if we could wait another 45 minutes. Also, just about every time we call we are put on hold so long we end up going somewhere...

Rent A Center 2840 / bedroom set

Da
Jul 22, 2018

My name is Darrell Gibbs cust#[protected] and my complaint isn't about my payment because I had payment due on the 15th but I started a new job in the oilfield and I was going to be a little late for the first time. The me name is Star and she never once called me but called my daughter...

Whataburger / service

Os
Jul 01, 2018

Seems like every time I go here it takes longer and longer to get your food unless your in the drive thru, tonight was the last time I will visit any Whataburger. I went inside because the drive thru line was backed up I ordered 3 chicken strips with gravy 45 mins later after seeing...

7-Eleven / service

Du
Jun 15, 2018

Went in to the store almost 3 weeks ago with a coupon for 1.50 off 2 can of Copenhagen. The lady at the register said I don't know-how to do coupons. She asked to keep my coupon so she could ask how to do it and I paid full price for my snuff. I have been back to this store 5 times and she...

La Quinta Inns & Suites / management & service

Dd
Jun 15, 2018

Horrible management at the LaQuinta in Odessa, TX. There was a loud noise in our room that prevented sleep. I called the front desk @ 1 a.m. They said someone would come check. No one ever did. The next morning @ 7 I told the front desk about the problem with the noise that went on...

AutoZone / customer service.

Mg
May 21, 2018

Went into the autozone on 42nd in Odessa, TX. I had a check engine light on and I wanted them to run a quick check so I could figure out what I needed. I went into the store and waited a few minutes before I got to the counter. There was some kid in the front, blazed as hell, he didn't...

Dollar General / employee

Al
May 10, 2018

The employee was stocking bleach when some fell over and spilled all over me it got on my face and all over my clothes when I confronted the employee instead of an apology and helping me get it off she looked at me and with a hateful attitude said what do you want once I told her what she...

Rotita.com / my order

Ga
Apr 30, 2018

I can't remember my password to log in. I have sent a request three times for a password reset, and I haven't heard back. I have tried to find a phone number on their website and it doesn't list one. My order is late and I paid extra for speedy delivery. My payment was taken out of my bank...

Dollar General / nationwide sale this weekend

Mo
Apr 27, 2018

Me and my mother in law went to the dollar general In Odessa Texas on 8th street. We had a cart full of the sales items that were from discontinued list. We even asked a sales associate if a product was on sale and she stated yes. At this time another associate came up and told her that we...

Thania Gonzales, Thania Gonzalez, Thania Escamilla, Thanias Beauty, Thanias Official / fraud, scam, theft

Th
Apr 15, 2018

I have been harassed by my ex Thania Escamilla/Thania Gonzalez/Thania Gonzales since the beginning of January. I didn't steal, cheat or do any of the horrible things she's published about me. I left her because she was not only a prostitute, but she was crazy, violent abusive, and a...

Thania Gonzalez, Thania Official / prostitution

Ma
Apr 12, 2018

Thania Gonzalez/Thania Escamilla of thaniasbeauty/thaniasofficial is a crack addicted prostitute. She has no job and spends her Mother's money on makeup. She actually steals her mothers credit cards to buy all this stuff with! She tried to kill her ex boyfriend Brandon after he found out...

Whataburger / food and customer service

Jo
Mar 30, 2018

Usually this location has really good customer service but apparently after 10 p.m. that doesn't exist anymore!!! RUDE!!! associate giving attitude to multiple customers, standing up there screaming out numbers in a high pitched shrill irritating voice... On top of that the fries were...

Chicken Express / customer service and employee in dining area

Ma
Mar 04, 2018

I felt uncomfortable eating when I heard an employee talk to a customer about his meth use. I just got up and left because the other customer kept saying Mike you need to stop using drugs . Thought it was inappropriate to hear about his life story.. Poor woman was trying to enjoy her meal...

Subway / overall service and visit to subway

Gt
Feb 17, 2018

Was not impressed with subway location 5151 east 42nd st Odessa tx. Arrived around 12:50 pm with a softball team. Only 1 emplyee. Took 42 minutes to fix everyone's sandwich. No toaster. No plastic wear. 1 cookie in counter. Men's restroom out of order/women's restroom dirty. Upon arrival...

HEB / hill country fare stuffed sandwiches pepperoni pizza

Gm
Jan 16, 2018

I was almost finished eating half of this hot pocket, when something crossed my tongue that felt odd. I pulled it out and it was plastic?! I cut the hot pocket in half, after I got it out of the wrapper. So it couldn't have been part of the wrapper. Plus it was at the end of the hot pocket...

Dairy Queen / not serving real hamburger meat

El
Dec 21, 2017

I have visited the dairy queens in Odessa, and all of then are not serving beef on their hamburgers. I am from Fort Worth originally, and have lived all over Texas, but here in Odessa/Midland, the burgers do not taste the same. All of them. They precook the burgers #1. So you get a burger...

Sonic Drive-In / manager

Iv
Dec 04, 2017

12/3/2017-my niece & nephew called in to work because their grandfather/dad passed away. Their grandfather was like dad to them. the manager at the store gets mad and says "why call in he's already dead nothing you can do. I went & asked for a supervisor above him. He stated he can do what...

CVS Pharmacy / CVS Health / pharmacy

Vo
Nov 26, 2017

Store # 5647 I chose the drive through and was told to wait 15 minutes because tech was processing prescription come inside after choosing drive through. So I went shopping, came back through drive through to pick up prescription only to be told in sarcastic tone that I should have come in...

Woodsprings Suites / getting attacked by bed bugs

Da
Nov 13, 2017

Me and my family recently stayed at this hotel, mind you the hotel is brand new and well the elevator is slow, the sink does not drain correctly and we got attacked by bed bugs. Definitely never staying at this hotel again. We have called and no pick up. The front desk does not stay open...

Dermawand / unauthorized charges and hard to get a hold of company

Mm
Oct 23, 2017

I purchased the derma wand first of september. I received the package no problem. I had 30 days to try product and decide to keep or return it. I was charged before my 30 days were even up. One or two days later I was charged again for a package that I hadn't even received. I called...

Dollar General / manager

Us
Sep 21, 2017

Very rude doesn't help at all treats everybody like [censor] and doesn't try to help build the store at all. Very durty has mess every where plus don't have prices on most of the items. Refused to tag a towel and refused to sell to me due to her laziness to put a tag on it...

Days Inn / condition of hotel and room

Je
Sep 18, 2017

Stayed only one night as I could not see keeping my family at this place longer than we had to. There was mold on the bathroom walls and behind to entrance door, walks were cracked, the room above us had a leak which dripped into our room near the bed, the ceiling was even bubbled. The bed...

PetSmart / manager

Fe
Sep 01, 2017

I asked my husband to go pick up one of the free 5 lb bags of dog food using your freebie coupon. I didn't think he would have time and I was in town so I went and got it myself. He did not know this so he went and picked one up and gave them my phone number for my pet perks card. The...

Pizza Hut / online order to delivery

Si
Aug 31, 2017

Hello my name is Francisco Rodriguez today i make a order by Internet to delivery. Today 8/31/2017 at 7:08 pm Ticket # 0127 or 013238 Around 7:46 pm i call the restaurant for the status by my order one of the team member put my on hold for around 2 minutes, and ask my if is for delivery or...